Chipotle Uptown on Tryon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted rude and unprofessional behavior from staff, impacting the overall customer experience.
Food Quality
Many customers reported poor food quality, including old, dry, or improperly prepared items, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty and unhygienic, with complaints about unsanitary conditions in various areas.
Order Accuracy
Customers consistently experienced issues with incorrect orders, particularly with online and to-go orders.
Service Speed
While some reviews noted quick service during busy times, many others criticized the chaotic and unorganized service, especially during peak hours.
CD
connor daly
Dec 31, 2025
1.0
Host "erika" is extremely rude. While she was checking me out she was scolding her coworker because he didnt hear her. She then told him to shut up when he said he didnt hear her. All in front of all the customers. She was then rolling her eyes at me. Very rude - bad experience.
JA
James Alexander
Dec 7, 2025
1.0
Food was old and dry
Every single table dirty while employees browse tik tok.
This might be the worst I have ever been to
ID
iverson diphova
Dec 7, 2025
5.0
I loved the food, was so delicious
AB
A’nesia Baker
Nov 26, 2025
1.0
The worst bowl I’ve had at chipotle was from this location. I really don’t mind the portions sizes but it was almost nothing In my bowl when I opened it. (dont order DoorDash from this location!)
MM
Mark
Nov 18, 2025
1.0
They need to fire the whole staff. Extremely inconsiderate and rude. Not to mention the dirtiest chipotle I’ve ever seen
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill Uptown on Tryon serve?
Chipotle Uptown on Tryon offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill Uptown on Tryon located?
It is located at 316 S Tryon St, Mecklenburg, Charlotte, NC 28202, USA.
What are the opening hours of Chipotle Mexican Grill Uptown on Tryon?
Open Monday to Saturday from 10:45 AM to 9:00 PM, and Sunday from 10:45 AM to 6:00 PM.
Does Chipotle Uptown on Tryon offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Uptown on Tryon?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app.
Is Chipotle Uptown on Tryon welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers and is known for an inclusive environment.
What are some nearby places of interest around Chipotle Uptown on Tryon?
Nearby places include Discovery Place Science museum, Latta Arcade shopping center, and Jean's Cold Drinks bar, perfect for drinks after your meal.
Can you suggest coffee spots near Chipotle Uptown on Tryon?
Yes, Knowledge Perk Coffee Company and SCORE Retail Lounge & Sweets Bar are nearby coffee shops where you can relax before or after your visit.
Are there other dining options close to Chipotle Uptown on Tryon?
Yes, you can find Ohana Poke for Hawaiian cuisine, Felix Handmade Empanadas for Latin American dishes, and 800 Degrees Uptown for pizza nearby.
How can visitors combine a meal at Chipotle with nearby entertainment?
Visitors can enjoy a meal at Chipotle then explore nearby attractions like Discovery Place Science museum or shop at Latta Arcade for a full day experience.