Business Details
About
Mexican Restaurant
Chipotle Uptown on Tryon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.1
379 reviews
5 stars
150
4 stars
42
3 stars
23
2 stars
32
1 star
132
What are people saying?
AI-generated from recent customer reviews
Hygiene Issues
Multiple customers reported unsanitary conditions, including dirty tables, bugs in food, and overall cleanliness concerns.
Service Quality
Staff attitudes were frequently described as rude or unprofessional, with many customers feeling disrespected or ignored during their visits.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, including missing items and wrong ingredients, particularly for online orders.
Food Quality
While some customers enjoyed the food, many expressed disappointment with portion sizes and the freshness of ingredients.
Customer Experience
Overall, the dining experience was marred by long wait times, chaotic service, and a lack of proper staffing during peak hours.
- MMMark6 days ago1.0They need to fire the whole staff. Extremely inconsiderate and rude. Not to mention the dirtiest chipotle I’ve ever seen
- IDIndrajeet DevaleNov 4, 20251.0This has to be one of the most unhygienic Chipotles I’ve seen.
- SSSdpcltOct 28, 20251.0Probably one of the worst chipotles I have ever been to. The staff in the line to making orders is fine, some really really nice but most that definitely do not want to be there. Same with the staff on the line making to-go orders (separate line). Food quality is very very poor. 9 out of 10 times your to-go order is going to be wrong. This is one of the busiest Chipotle I have been too so I understand the wait and lag and staff not being overly pleasant but I think at the very least food quality should be mediocre. PLenty of places in uptown charlotte to visit instead of this restaurant
- ECEric CarvalhoOct 21, 20253.0Chipotle really needs to give customers the option to choose non-spicy food. The tomato salsa and even the grilled steak are way too hot, even when nothing spicy is selected. Totally unacceptable for people who can’t eat spicy food.
- CHCam HughesOct 17, 20251.0This happened on 17 October, 2025 at 4:10 PM. Female with dreads who was making my burrito had a very rude tone, made me feel like I was making her angry just by ordering my food. For the price of the food, I’m definitely not satisfied. I was kind and said thank you, I didn’t do anything to deserve the attitude.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill Uptown on Tryon serve?
Chipotle Uptown on Tryon offers a fast-casual menu featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Where is Chipotle Mexican Grill Uptown on Tryon located?
It is located at 316 S Tryon St, Mecklenburg, Charlotte, NC 28202, USA.
What are the opening hours of Chipotle Mexican Grill Uptown on Tryon?
Open Monday to Saturday from 10:45 AM to 9:00 PM, and Sunday from 10:45 AM to 6:00 PM.
Does Chipotle Uptown on Tryon offer delivery or pickup services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Uptown on Tryon?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app.
Is Chipotle Uptown on Tryon welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers and is known for an inclusive environment.
What are some nearby places of interest around Chipotle Uptown on Tryon?
Nearby places include Discovery Place Science museum, Latta Arcade shopping center, and Jean's Cold Drinks bar, perfect for drinks after your meal.
Can you suggest coffee spots near Chipotle Uptown on Tryon?
Yes, Knowledge Perk Coffee Company and SCORE Retail Lounge & Sweets Bar are nearby coffee shops where you can relax before or after your visit.
Are there other dining options close to Chipotle Uptown on Tryon?
Yes, you can find Ohana Poke for Hawaiian cuisine, Felix Handmade Empanadas for Latin American dishes, and 800 Degrees Uptown for pizza nearby.
How can visitors combine a meal at Chipotle with nearby entertainment?
Visitors can enjoy a meal at Chipotle then explore nearby attractions like Discovery Place Science museum or shop at Latta Arcade for a full day experience.