Brand Certified
Chipotle Mexican Grill
3.2(163 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
4022 Connection Point Blvd, Charlotte, NC
28212, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(980) 316-7564
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/nc/charlotte/4022-connection-point-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4606
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Independence Idlewild is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
163 reviews
5 stars
65
4 stars
21
3 stars
12
2 stars
12
1 star
53
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Customer experiences with staff vary widely, with many reporting rude and dismissive behavior, while others highlight friendly and helpful employees.
Cleanliness
Multiple reviews indicate that the restaurant often has cleanliness issues, including dirty dining areas and unsanitary conditions.
Food Quality
While some customers praise the freshness and taste of the food, others complain about poor portion sizes and inconsistent quality.
Management Issues
Several reviews mention ineffective management, with complaints about staff behavior and lack of responsiveness to customer concerns.
Service Speed
Customers report mixed experiences regarding service speed, with some noting quick service while others experienced long waits and order inaccuracies.
- MBMichelle Butler6 days ago5.0Never disappointed. They make my bowl right every time. Food is hot and fresh. Staff is pretty cool too. 😊
- ZFzaryah Funderburk6 days ago1.0Everytime I come to this chipotle yall fail to satisfy me. The workers are extremely slow and never have what I need. I waited in line for almost 15 minutes already and soon as I get to the front they say regular chicken is out. Moving forward please hire people who come ready to work and got the stuff together. I will not be returning.
- MDMs DeeFeb 22, 20262.0Always running out of items instead of just making more as they run low. Lazy and don’t care
- KKKarolFeb 21, 20263.0The food tasted fresh and flavorful as always, but the dining area and some tables were a little dirty. The trash bins and the floor needed attention. Staff was polite, just needs better cleaning.
- JDJack DobyFeb 20, 20261.0I ordered a bowl with a side tortilla and a salad. I kindly reminded them twice that I needed a tortilla and the dressing. On the second time the employee snapped at me and told me to order it at the front next time. When I told him I had, he ignored me. Several people in line looked at me and agreed I had asked for both. Not to mention, I had to continue asking about the dressing because my last two times at this location they did not provide the dressing. I have been to this location on numerous occasions where the staff has just been flat out rude. The manager, if she is even there, is either the happiest person in the world or absolutely miserable to be at work and it bleeds into the rest of the employees.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Independence Idlewild serve?
Chipotle Independence Idlewild offers customizable Mexican fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Independence Idlewild?
The restaurant is open every day from 10:45 AM to 10:00 PM.
Where is Chipotle Independence Idlewild located?
It is located at 4022 Connection Point Blvd, Charlotte, NC 28212, in the Mecklenburg sublocality.
How can I order food from Chipotle Independence Idlewild online?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Independence Idlewild have a rewards program?
Yes, Chipotle offers a rewards program called Chipotle Rewards where you can earn free food and access exclusive offers by signing up.
What is Chipotle Independence Idlewild’s philosophy on food sourcing?
Chipotle follows 'Food with Integrity' principles by sourcing ingredients from farms that use humane and sustainable practices and avoiding artificial colors, flavors, or preservatives.
Which nearby stores can I visit after dining at Chipotle Independence Idlewild?
You can visit several nearby stores including Verizon and Victra — Verizon Authorized Retailer for mobile needs, ALDI USA for groceries, and Pet Supermarket for pet supplies.
Are there any nearby fitness or health centers close to Chipotle Independence Idlewild?
Yes, Natsol Body Shape gym and Iora Primary Care medical center are close by for your health and fitness needs.
What other dining options are available near Chipotle Independence Idlewild?
Nearby dining includes Five Guys for American fast food, Buffalo Wild Wings for chicken and sports bar fare, Pizza Hut for pizza, and Halal Street Food for Mediterranean cuisine.
How can I contact Chipotle Independence Idlewild for inquiries?
You can call them at +1 980-316-7564 or email at NC.4606.Independence@chipotle.com for any questions or support.
Brand Certified Facts from Chipotle Mexican Grill
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