Chipotle Mexican Grill

3.2
831 reviews
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Business Details

3320 Potomac River Pkwy, Charlotte, NC
28217, United States
(704) 559-8916
https://locations.chipotle.com/nc/charlotte/3320-potomac-river-pkwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3138
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About

Mexican Restaurant
Chipotle City Park Tyvola is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3320 Potomac River Pkwy, Charlotte, NC
28217, United States

Hours

Reviews

3.2
831 reviews
5 stars
307
4 stars
154
3 stars
58
2 stars
50
1 star
262

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers experiencing poor service and unhelpful attitudes.

Food Quality

While some customers enjoyed the food, many reported issues with incorrect orders, missing items, and unsatisfactory portion sizes.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and floors, which detracted from the overall dining experience.

Operational Issues

Customers frequently noted that the location often runs out of key ingredients and has inconsistent hours, leading to frustration.
  • DM
    David Massey
    3 days ago
    1.0
    Just not it
  • JR
    Jim Roy
    Dec 23, 2025
    5.0
    I have eaten at many Chipotles and can honestly say that this was the best Chipotle I have ever had out of hundreds of meals. The staff was excellent the food was amazing. The restaurant was very clean.
  • BN
    Bestie Na
    Dec 12, 2025
    5.0
    Got here at 1055 they were not open front door says open at 1045.
  • JF
    jose manuel flores
    Dec 9, 2025
    4.0
    Se requiere un poco más de limpieza en los pisos y mesas con respecto a la comida le doy un 💯
  • RR
    Rebecca
    Dec 2, 2025
    5.0
    This chipotle operates smoothly. It is always fully staffed during lunch hours and everyone is very friendly. Even with a line out the door, they handle it like champs. Thank you!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle City Park Tyvola serve?

Chipotle City Park Tyvola serves fast-casual Mexican food, including customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill at City Park Tyvola?

The restaurant is open daily from 10:45 AM to 11:00 PM.