Brand Certified
Chipotle Mexican Grill
3.2(839 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
3320 Potomac River Pkwy, Charlotte, NC
28217, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(704) 559-8916
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/nc/charlotte/3320-potomac-river-pkwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3138
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle City Park Tyvola is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.2
839 reviews
5 stars
310
4 stars
156
3 stars
60
2 stars
51
1 star
262
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.
Food Quality
While some customers praised the food as fresh and flavorful, many reported issues with incorrect orders, missing items, and poor portion sizes.
Cleanliness
Several reviews pointed out unsanitary conditions in the restaurant, including dirty tables and floors, which detracted from the overall dining experience.
Operational Issues
Customers frequently experienced long wait times, items being out of stock, and poor communication regarding order fulfillment.
- TWTenille White3 days ago2.0When the special drinks are out, they replace them with water and then they're not labeled as water and do not inform the patrons when they arrive to pick up orders of the replacement. If customers are paying for these drinks they should be available all day.
- LLLiamFeb 22, 20263.0We went to this Chipotle for dinner, and the food was just as good as always. The restaurant was clean, and there is plenty of seating. The person who was making our food was friendly, and he made our order efficiently. However, I am quite disappointed with the customer service of some of the employees, who were at the register. One of them was kind of rude, and the other wasn’t the most helpful. They really need to work on their customer service. Overall, this Chipotle served good food, but I wasn’t satisfied with the customer service here.
- LELeon EFeb 21, 20263.0I ordered a mobile order with double chicken when I received my order there was barely any chicken in the bowl at all. If you order from this location, make sure you are in person Because whoever does mobile orders at this location is terrible at making orders
- CLChipp LewisJan 23, 20265.0Love it
- KTKaitlyn TateJan 22, 20261.0I had a mobile order and they forgot my sour cream and Chimichurri. I went to the location and that girl with the black and blonde pixie & a gap was extremely rude and ugly for no reason. She yelled in front of the whole store that she didn’t believe I had an order. This is the second time she’s been rude, loud, and disrespectful to me.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle City Park Tyvola serve?
Chipotle City Park Tyvola serves fast-casual Mexican food, including customizable burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.
What are the operating hours of Chipotle Mexican Grill at City Park Tyvola?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle City Park Tyvola offer delivery and pickup services?
Yes, they offer in-store pickup as well as delivery services.
How can I place an order online from Chipotle at this location?
You can order online through their website or app using the links provided, such as https://order.chipotle.com/ or the Chipotle app on the App Store.
Where is Chipotle Mexican Grill City Park Tyvola located?
It is located at 3320 Potomac River Parkway, Mecklenburg, Charlotte, NC 28217, USA.
Does Chipotle City Park Tyvola cater events?
Yes, they provide catering and catering delivery services.
What is the contact email for Chipotle Mexican Grill City Park Tyvola?
You can reach them via email at NC.3138.CPTyvola@chipotle.com.
Can customers enjoy a coffee or dessert nearby after their meal at Chipotle?
Yes, nearby you can find Starbucks and Panera Bread, both popular for coffee and pastries, perfect for a treat after your meal.
Where can travelers stay when visiting Chipotle City Park Tyvola?
Several hotels are nearby, including Fairfield Inn & Suites by Marriott Charlotte Airport, Residence Inn by Marriott Charlotte Airport, and Aloft Charlotte Airport, making it convenient for visitors to dine at Chipotle during their stay.
Are there any nearby places for relaxation or leisure before or after dining at Chipotle?
Yes, guests can visit nearby parks like City Park View Apartments park and Vesta City Park to relax and enjoy outdoor activities.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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