Business Details
About
Mexican Restaurant
Chipotle Whitehall is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,736 reviews
5 stars
793
4 stars
304
3 stars
162
2 stars
106
1 star
371
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted poor cleanliness, with dirty tables, floors, and food preparation areas.
Service Quality
Customers frequently reported rude staff and poor customer service, with many expressing frustration over attitudes and lack of assistance.
Portion Sizes
Numerous reviews mentioned skimpy portion sizes, particularly for meat, leading to dissatisfaction with value for money.
Food Quality
Several customers noted issues with food freshness and taste, including undercooked rice and stale chips.
Inconsistency
Feedback indicated a lack of consistency in food preparation and service, with experiences varying widely between visits.
- SHSTEPHANIE HJan 2, 20263.0The staff would make a mess when preparing the food & not clean up behind themselves. They were friendly, it is just a job.
- SHSalvatore HuertasDec 29, 20254.0Good food okay service nice atmosphere!! It seems like all Chipotles always trying to short the customer on protein they give you 5 scoops of rice and half scoop of protein! It's a steak burrito taco or bowl not a rice burrito taco or bowl!! Quit being cheap with the protein portions Chipotle!!
- LCLeslie ContrerasDec 26, 20251.0i go to this chipotle because it’s closer to me, the person that made my bowl had an attitude. i went and got 2 bowls asked for no queso on on one of them because my boyfriend has an allergy, i got my food, went home and realized his bowl had queso and he ended up finding a strand of hair on the food. i was there around 9pm and i saw that they had almost everything put away for the night, yet they close at 11pm and i wanted a side of green sauce and sour cream and he told me he was out of both, this is ridiculous and can easily be avoided by communicating but they wanna have attitudes instead. i won’t be coming here again.
- LBL BozDec 20, 20251.0Worst chipotle EVER. They skimp on portions when you order double. The chips are stale bc the bags are prepackaged and they don’t know how long they have been on the shelf. I will not order from this place ever again.
- KNKirstin NaegeleDec 12, 20251.0bunch of teenagers were working in the store around 8 PM on a Monday and they were all fooling around and saw me struggling and didn’t care and were laughing. if I was the manager of the store, I’d be so embarrassed. soda machines were all like empty too, and they made me pay for a drink, knowing that these things were empty.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill Whitehall in Charlotte?
Chipotle Mexican Grill Whitehall is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill Whitehall located?
It is located at 2312 Whitehall Park Dr, Charlotte, NC 28273, United States.
Does Chipotle Mexican Grill Whitehall offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How does Chipotle Mexican Grill Whitehall ensure the quality of their food?
They use only 53 real ingredients sourced from farms that follow humane and sustainable practices, serving real food without artificial colors, flavors, or preservatives.
Can customers order Chipotle online for this location?
Yes, customers can order online through Chipotle's official website or mobile app for this location.
What payment methods are accepted at Chipotle Mexican Grill Whitehall?
Chipotle accepts credit cards and gift cards, and provides various catering and delivery services.
How can I contact Chipotle Mexican Grill Whitehall for inquiries?
You can reach them by phone at +1 704-504-0373 or email at NC.3095.Whitehall@chipotle.com.
Is the Chipotle Mexican Grill Whitehall location LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby automotive service shops are close to Chipotle Mexican Grill Whitehall?
Nearby automotive service shops include Tuffy Auto Services Center, Tuffy Tire & Auto Service Center - Ayrsley, SpeeDee Oil Change & Auto Service, and Take 5 Oil Change, which could be convenient if you need car services before or after dining.
What other dining options are available near Chipotle Mexican Grill Whitehall?
Nearby dining options include Firehouse Subs, Wild Wing Cafe, Crispy Banh Mi, Atdawncafe for breakfast and brunch, Pizza Hut, Nicole's Juices smoothie bar, and Peach Cobbler Factory for dessert.
Are there any nearby accommodations visitors can consider near the Chipotle Mexican Grill Whitehall location?
Yes, nearby hotels include Homewood Suites Ayrsley Charlotte and Embassy Suites by Hilton Charlotte Ayrsley, which can be convenient for visitors looking to stay close by.