Brand Certified
Chipotle Mexican Grill
2.9(1192 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
9821 Northlake Centre Pkwy, Charlotte, NC
28216, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(704) 596-0117
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/nc/charlotte/9821-northlake-centre-pkwy?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2939
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Charlotte Northlake is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.9
1,192 reviews
5 stars
361
4 stars
174
3 stars
101
2 stars
88
1 star
468
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, unprofessional, and dismissive towards customers.
Order Accuracy
Many customers reported frequent issues with incorrect or incomplete orders, particularly with online and to-go orders.
Cleanliness
The restaurant was often described as dirty, with unclean dining areas and food preparation stations.
Food Quality
While some customers enjoyed the food, many noted a decline in quality, including issues with portion sizes and freshness.
Staff Attitude
Several reviews mentioned that staff members displayed a lack of friendliness and professionalism, contributing to a negative dining experience.
- SHSam Hart1 day ago1.0This might be the most vile restaurant I’ve been in minus not having visible roaches. Cross contamination is hysterical. Half of everything is filled with the ingredients next to them. No one behind the counter acknowledges you or looks at you. Feel like you’re in prison.
- ZSZak Scaife5 days ago1.0Unprofessional
- TWTexas wayFeb 10, 20265.0Great food and friendly customers service 10/10
- AAAldoFeb 4, 20265.0Came for walk in and the Staff is always inviting, fast, efficient and hard working, not to mention the portions are great, you definitely get your moneys worth! The food is always hot and flavorful, I will be coming back.
- LTLaTiqua ThompsonJan 23, 20265.0The staff is so cool with the exception of the manager she was very rude ro her employees. I dont like when hard workers are treated unfairly that was the atmosphere there
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill Charlotte Northlake offer?
Chipotle Mexican Grill Charlotte Northlake offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads.
What are the opening hours for Chipotle Mexican Grill Charlotte Northlake?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Can I order Chipotle food for delivery or in-store pickup at this location?
Yes, this Chipotle location offers both in-store pickup and delivery services.
Where is the Chipotle Mexican Grill located in Charlotte Northlake?
The address is 9821 Northlake Centre Parkway, Charlotte, NC 28216, in Mecklenburg County.
How can I contact Chipotle Mexican Grill Charlotte Northlake by phone or email?
You can call them at +1 704-596-0117 or email NC.2939.Northlake@chipotle.com.
Does Chipotle Charlotte Northlake have an online ordering option?
Yes, you can order online via their website at https://order.chipotle.com/ or through the Chipotle mobile app.
What are some nearby dining options if I want to try different foods around Chipotle Charlotte Northlake?
Nearby dining options include Firenza Pizza for pizza, CAVA for Mediterranean cuisine, Five Guys for burgers, Wendy's for fast food, and Chili's Grill & Bar for American fare.
Are there places near Chipotle Charlotte Northlake where I can shop for apparel or outdoor gear?
Yes, nearby shopping options include Scrubs & Beyond for medical uniforms, Saucony and Chacos for shoes, and REI for outdoor gear and sporting goods.
If I'm visiting Chipotle Charlotte Northlake, what are some nearby health-related stores or services I can check out?
The Vitamin Shoppe is close by for vitamins and supplements, and Removery Tattoo Removal & Fading offers beauty and medical treatments.
Where can I find nearby services such as financial help or haircuts close to Chipotle in Northlake?
Nearby services include H&R Block for financial services and tax preparation, Morgan Insurance Group for insurance, and Sport Clips Haircuts of NORTHCREST for haircuts and grooming.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: