Chipotle Mexican Grill

3.5
1659 reviews
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Business Details

239 S Kings Dr, Charlotte, NC
28204, United States
(704) 612-5985
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Charlotte Midtown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
239 S Kings Dr, Charlotte, NC
28204, United States

Hours

Reviews

3.5
1,659 reviews
5 stars
690
4 stars
349
3 stars
137
2 stars
106
1 star
377

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's unclean conditions, including dirty tables and unsanitary bathrooms.

Customer Service

Numerous customers reported rude and unprofessional behavior from staff, contributing to a negative dining experience.

Portion Sizes

Many customers expressed dissatisfaction with small portion sizes and inconsistent ingredient availability.

Food Quality

Feedback indicated issues with food quality, including dry meat, stale chips, and incorrect orders.

Management Issues

Several reviews pointed to a lack of effective management, resulting in poor service and operational inefficiencies.
  • OR
    Oli Russell
    6 days ago
    3.0
    Nothing was ready. They only had Carnitas and steak made. No chicken, Barbacoa, Asada or veggies.
  • EV
    Edwin Vizcaino
    Nov 10, 2025
    5.0
    Me encantó su comida. Ordené un boleto con una variedad de carnes (res y cerdo), arroz integral, guacamole y maiz ambos ligeramente picante bastante sabroso.
  • IV
    IV Vaughn
    Nov 6, 2025
    1.0
    I went in for a veggie bowl. The rice was hard as hell. No part of the bowl had any flavor. They did not have guacamole In the middle of the day. And the staff was very rude about it all.
  • KK
    kelly kleinfelter
    Nov 3, 2025
    1.0
    I would give zero stars if I could. I ordered online for 9:40 pickup, and I came home to realize they not only gave me the wrong order but gave me an order that was supposed to be picked up at 12:40!! NINE HOURS earlier. Yes it was my fault that I did not look at the order when I picked it up, but WHY would you have an order on the shelf for nine hours?!? And of course they were already closed by the time I realized
  • AS
    Austin Shapiro
    Oct 30, 2025
    1.0
    CHARGING $7 for a tiny tiny side of protein is the biggest scam I’ve ever witnessed Workers are lazy and rude and don’t want to refill protein when it’s out
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Frequently Asked Questions About Chipotle Mexican Grill

What is Chipotle Mexican Grill Charlotte Midtown known for?

Chipotle Charlotte Midtown is a fast-casual restaurant known for its customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial additives.

Where is Chipotle Charlotte Midtown located?

It is located at 239 S Kings Dr, Suite B, Mecklenburg, Charlotte, NC 28204, USA.