Brand Certified
Chipotle Mexican Grill
3.5(1624 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
239 S Kings Dr, Charlotte, NC
28204, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(704) 612-5985
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/nc/charlotte/239-s-kings-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1584
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Charlotte Midtown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.5
1,624 reviews
5 stars
673
4 stars
339
3 stars
133
2 stars
102
1 star
377
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including stale ingredients, small portion sizes, and unsanitary conditions.
Customer Service
Many reviews highlighted rude and unprofessional staff behavior, with complaints about employees being dismissive and unhelpful.
Cleanliness
The restaurant was often described as dirty, with unclean tables and trash overflowing, leading to a negative dining experience.
Order Accuracy
Numerous customers experienced problems with incorrect orders, including missing items and wrong ingredients.
- ELEmilio LucinaFeb 6, 20265.0This spot knows what extra is. Good choice! Lot of food!
- RBRue BlackFeb 3, 20261.0I order from you all the time and my order tonight was beyond disappointing how do you provide 2 pieces of rice and the whole bowl is just toppings ? I’m coming in there after work. You don’t get to rob people of their food and money and serve this
- HJHaley JenningsJan 30, 20261.0Employees at this chipotle are incredibly rude and lazy. I went in for dinner and they were out of chicken and steak. I asked if they were making more (as I’m literally staring at half of the workers just standing there doing nothing and one of them is standing outside on the phone) and she says “no we aren’t making more.” Are you kidding me? Your literally only job is to cook steak and chicken, it’s the middle of dinner, and you aren’t making more? Insanely lazy and rude. Can’t do their only job
- BBBenDec 27, 20251.0This place should be shut down by the Health Department. Some good employees but some lady scratching their armpits on break yabbering on their phone then yelling at customers while they order afterwards. And the food tasted horrible like sour meat. Someone from corporate needs to fix this store because it is a prime location but I can already feel the food sickness creeping in after my first order, never again buying from this place.
- NCNoneya CastilloDec 15, 20251.0This store needs a new manager. The store is soooo damn nasty omg! I work right next to this store and I dredddd going in here. But when I go the staff specifically the females are nastyyyyy! Their attitudes are terrible. I be wanting to ask them if they looking for a better job because they just seem so miserable and angry. And as a black woman I hate that for us because this is what people say about black women and customer service and if you want to see that stereotype.. GO HERE. I work with 3 other people in rotation and all of them have said the same thing. And their chips always stale.. store always dirty. There are so many people working and have no bussers? Yeah I’d avoid this place unless you are desperate.
Frequently Asked Questions About Chipotle Mexican Grill
What is Chipotle Mexican Grill Charlotte Midtown known for?
Chipotle Charlotte Midtown is a fast-casual restaurant known for its customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients without artificial additives.
Where is Chipotle Charlotte Midtown located?
It is located at 239 S Kings Dr, Suite B, Mecklenburg, Charlotte, NC 28204, USA.
What are the operating hours for Chipotle Charlotte Midtown?
Chipotle Charlotte Midtown is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Charlotte Midtown offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food from Chipotle Charlotte Midtown online?
You can order online at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
What payment and service options does Chipotle Charlotte Midtown provide?
They accept credit cards and offer services like online orders, web and mobile delivery, catering, and gift cards.
How can I contact Chipotle Charlotte Midtown?
You can call them at +1 704-612-5985 or email nc.1584.charlottemid@chipotle.com.
Are there other dining options near Chipotle Charlotte Midtown?
Yes, nearby restaurants include Taziki's Mediterranean Cafe, Panera Bread, The Habit Burger Grill, Original Pancake House, Which Wich Superior Sandwiches, Omaggio Pizzeria, and Arby's.
Where can I find personal care services near Chipotle Charlotte Midtown?
Nearby personal care options include Bishops Haircuts - Hair Color, Ur Hair Ur Way, Alchemy, ERMc Hairstylist, True2U Skin Studio, Femme medical spa, Fly Lashes Only, and Posh Beauty Company.
What health-related services are available near Chipotle Charlotte Midtown?
Avance Care Midtown and doctors Michael W. Sulewski, PA-C and Dr. Rhett L. Brown, MD are located nearby for family practice and medical care.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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