Chipotle Mexican Grill

Reviews

• AI

  Aaron Morrison II

  5 days ago
  5.0
  Ignore anyone else. This is the best Chipotle I've been to in charlotte. They give you a really good portion size for online orders. It's exactly what I request on my order. And it's done at the time I request. I do personally say don't choose the quickest option if you want the food to be ready when you get there. Because it's just not going to be ready within 10 minutes. You're going to want to choose the 20 minutes away option which usually the second option from when you're placing. You'll have no issue.. My only complaint is it's way too crowded which is not their fault. But there's a reason why so many people come here and it's one of the most packed Chipotle's I go to. I go to various Chipotle's across Charlotte I get the exact same order at every single Chipotle I go to. And they're the only ones to make it perfectly have it tastes perfectly and give a decent portion size for how much you're paying.
• DW

  Dan Wilson

  Dec 15, 2025
  4.0
  I would avoid this Chipotle for the last hour or two before they close as they often run out of meats and what is left has been sitting out for hours.
• CG

  Chinnu Girish

  Dec 3, 2025
  1.0
  I visited this shop at 8:30 PM on December 3rd and unfortunately had a very disappointing experience. My small child was confused between ordering a quesadilla or a burrito, and while I was helping them decide, the lady serving the food looked extremely rude and impatient. After we finally ordered the quesadilla, she threw it into the oven carelessly and kept blabbering something under her breath. When I came to the counter, she hadn’t even taken the quesadilla out in time, and it was completely overcooked and in bad condition. As customers, we expect basic courtesy and patience from the staff, especially when serving families with kids. With this kind of behavior, it’s hard to feel satisfied with the service or the food. I truly hope the management takes action or at least provides proper training or a warning so that customers are treated respectfully in the future.
• GR

  Garrett Ross

  Nov 17, 2025
  2.0
  I’m concerned about the cleanliness of the restaurant. The dining area seems like it might not be getting the attention it needs—out of about 55 seats, only 3 appeared clean at 5:45 PM on a Monday, just BEFORE the evening rush. It doesn’t appear management checks in on it or requires the staff to as this is a regular occurrence, which has been going on over a year. I’d suggest opting for takeout if you’re planning to eat here. It just worries me that if the front is this unkept, the kitchen might need some extra care too.
• DM

  Daniel Martin

  Nov 15, 2025
  5.0
  I just love it))

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