Chipotle Mexican Grill

3.1
681 reviews
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About

Mexican Restaurant
Chipotle Cotswold is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2921 Providence Rd, Charlotte, NC
28211, United States

Hours

Reviews

3.1
681 reviews
5 stars
251
4 stars
91
3 stars
61
2 stars
39
1 star
239

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including stale chips, cold food, and inadequate portion sizes.

Cleanliness

Many reviews highlighted unsanitary conditions, with dirty tables and overflowing trash being common complaints.

Service Issues

Numerous customers experienced poor service, including long wait times, unhelpful staff, and frequent shortages of menu items.

Consistency

The location was noted for inconsistent food preparation and service, with many customers expressing disappointment in their experiences compared to other Chipotle locations.
  • RM
    Rob McCarver
    Dec 10, 2025
    3.0
    Not as good as it cube, last one I ate at was in SouthPark mall, both were just ok…
  • AJ
    Angel Jackson
    Dec 7, 2025
    1.0
    45 mins left of business nothing on line at all. Might as well close at 10 very disappointed given the advertisement of business hours.
  • EE
    Eli
    Nov 30, 2025
    1.0
    The pico was terrible and tasted rotten. There was hardly any chicken on my burrito and my husband's bowl. I paid for guacamole and didn't get a full scoop. Terrible meal. And the employees were terrible, one girl just stared at us and gave us a dirty look. Awful food and experience.
  • DD
    DigitalBullets
    Nov 18, 2025
    5.0
    Rating as a Doordash driver. Order was ready and staff were welcoming, friendly and professional. Also if you have the time and a bit of spare cash, donate to save the animals at the small table, outside to the left of the main door. A very sweet and to be honest, gorgeous and genuine young gal named Kat(spelling?)....talk to her!
  • MT
    Manda T
    Nov 14, 2025
    1.0
    I really don’t know why this location is still open or why i keep Coming here, i guess Because convince. There’s nothing convenient about this place though. Got here at about 9pm and they were out of alot of things, and My sprite tasted like seltzer water.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Cotswold offer?

Chipotle Mexican Grill offers Mexican cuisine with customizable menu items such as burritos, bowls, quesadillas, tacos, and salads.

Where is Chipotle Mexican Grill located in Charlotte, NC?

It is located at 2921 Providence Rd, Mecklenburg, Charlotte, NC 28211, across from Duke University Hospital.