Chipotle Mexican Grill

3.2
669 reviews
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Business Details

7800 Rea Rd, Charlotte, NC
28277, United States
(704) 341-5793
https://locations.chipotle.com/nc/charlotte/7800-rea-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2453
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About

Mexican Restaurant
Chipotle Charlotte StoneCrest is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
7800 Rea Rd, Charlotte, NC
28277, United States

Hours

Reviews

3.2
669 reviews
5 stars
246
4 stars
95
3 stars
58
2 stars
75
1 star
195

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted the restaurant's dirty conditions, including unclean tables and overflowing trash bins.

Portion Sizes

Customers frequently complained about small portion sizes and inconsistent servings, often feeling shortchanged for the price paid.

Customer Service

Several reviews mentioned rude or unhelpful staff, with negative experiences related to order accuracy and overall service quality.

Food Quality

There were mixed reviews on food quality, with some customers enjoying their meals while others reported issues like cold food and undercooked ingredients.
  • PP
    Petr Philatov
    Jan 5, 2026
    5.0
    People who post 1* here probably never been in other chipotle’s lol. Clean and big portions!
  • PJ
    Pamela Jenkins
    Jan 5, 2026
    5.0
    Best Chipotle I've been to in a long time
  • EP
    Ericka Pinargote
    Dec 20, 2025
    2.0
    The table always are dirty. Outside is very dirty, the trash all over the floor.
  • BH
    Brody Helms
    Dec 14, 2025
    1.0
    This is first and last time I will be visiting this location. The line was super long, it took me 25 minutes to get to the front of the line. My biggest complaint was the sanitation of the restaurant. All the trash cans were overflowing and there was trash on the ground. There were barely any of the fresh drinks left and there was trash all over the drink counter. After I got my food I had to ask for napkins and a drink lid because there weren’t any. They were not happy when I asked for a drink lid. The employee huffed and didn’t say a word to me. I wanted to eat inside but there weren’t any clean tables either. I’m talking about visible streaks on each one. Actually ordering my food was a fine experience. Not surprising they were very low on almost all the ingredients. I was given the brown guac at the bottom of the bowl. My bowl was alright, the portion was good but not the best one I’ve ever had. I hope this location can hire more staff to ensure a better experience in the future. Until then I will stick to the Waverly location.
  • RS
    Richard Stone
    Dec 4, 2025
    1.0
    The lady who rolled my burrito completely ruined it. I even went light on everything so it would be easier. - Dear Lady, you ruined my day, I paid 17$ for you to destroy my food. Please don’t do that to people I was having a bad day and you made it worse.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill Charlotte StoneCrest serve?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the operating hours of Chipotle Mexican Grill Charlotte StoneCrest?

The restaurant is open daily from 10:45 AM to 11:00 PM.