Chipotle Mexican Grill

3.3
1380 reviews
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Business Details

6925 University City Blvd, Charlotte, NC
28262, United States
(704) 596-5475
https://locations.chipotle.com/nc/charlotte/6925-university-city-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3125
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About

Mexican Restaurant
Chipotle Charlotte Belgate Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6925 University City Blvd, Charlotte, NC
28262, United States

Hours

Reviews

3.3
1,380 reviews
5 stars
529
4 stars
265
3 stars
121
2 stars
86
1 star
379

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rude and unprofessional behavior.

Food Quality

Many customers express dissatisfaction with food quality, citing issues like undercooked rice, stale chips, and incorrect orders.

Portion Sizes

Numerous reviews mention skimping on portion sizes, particularly for online orders, leading to frustration among customers.

Cleanliness

The cleanliness of the restaurant is frequently criticized, with reports of dirty tables and food preparation areas.

Availability of Ingredients

Customers often complain about the unavailability of key ingredients, especially during late hours.
  • JF
    Jorge Fuentes
    3 days ago
    1.0
    By far the worst Chipotle ever. Staff was very slow and distracted. They gave me the smallest portions ever as well. For the love of God, hire someone who knows how to wrap a burrito..you work at Chipotle…
  • MM
    Matt
    Dec 31, 2025
    1.0
    Was watching an employee making food while waiting for my pickup order, he suddenly stopped and starting moving boxes that had been sitting on the floor, directly touching the bottom of them. Without changing gloves he DIRECTLY grabbed someone's food with his hands out of the toaster oven. Was the most unsanitary thing I've ever seen at a restaurant. Beware when ordering your food for pickup without watching them make it.
  • DM
    Diamond Maura
    Dec 21, 2025
    1.0
    They never have any ingredients at the end of the night. Might as well close at 6.
  • TW
    Tyshanae White
    Dec 12, 2025
    5.0
    They really helped me with a difficult order
  • JJ
    Jay
    Dec 3, 2025
    5.0
    anytime I come to this chipotle I always get great customer service. They always put love into my bowl. Never had a negative interaction. I’ll make sure I always come to this one. This is my homebase chipotle I would not go to any other chipotle. great hospitality. I’m one loyal customer. everybody needs a raise.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at Charlotte Belgate Center?

Chipotle at Charlotte Belgate Center is open every day from 10:45 AM to 11:00 PM.

Does Chipotle at Charlotte Belgate Center offer pickup and delivery services?

Yes, this location provides in-store pickup and delivery services.