Chipotle Charlotte Belgate Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
Portion Sizes
Numerous reviews mentioned skimping on portion sizes, particularly for proteins, which left customers feeling unsatisfied.
Customer Service
Feedback highlighted a mix of experiences, with some praising friendly staff while others reported rude and inattentive service.
Cleanliness
Several reviews pointed out cleanliness issues in the restaurant, including dirty tables and food preparation areas.
Food Quality
While some customers enjoyed the food, others complained about freshness and seasoning, indicating inconsistency in food quality.
BH
Bri Harris
3 days ago
5.0
Whoever cooked on 11/19 did a bang up, perfect job. The burrito was the size of an infant and the chicken in my quesadilla was seasoned to perfection.
SW
Steve @web2ink
4 days ago
1.0
Placed and order online went to pickup and the older lady handing the pickup had a terrible attitude, just a rude, i hate my job type of attitude. and they forgot to add my chips so I had to go back and deal with this miserable employee again
BW
Bryan Walker
5 days ago
4.0
Meets expectations for a Chipotle. Friendly staff and decently clean. No complaints today.
BN
Brian C Newman
Nov 13, 2025
4.0
Food was standard Chipotle and good quality. Aqua fresco was empty. Tables and seating area needed cleaning. Out of forks in utensils area.
TW
T “T” Wisdomfiremoon
Nov 11, 2025
5.0
The server gentleman was kind and pleasant. My first time going here was a good experience. My food turned out soooo delicious. I will Def be returning for more goodies . Thank you kindly. Ms T.