Brand Certified
Chipotle Mexican Grill
3.1(425 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
4400 Sharon Rd, Charlotte, NC
28211, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(704) 705-4993
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/nc/charlotte/4400-sharon-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1826
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.1
425 reviews
5 stars
151
4 stars
69
3 stars
31
2 stars
35
1 star
139
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted rude and unprofessional staff, with many customers feeling dismissed or treated poorly during their interactions.
Cleanliness
Multiple customers reported unsanitary conditions, including dirty counters, floors, and a general lack of cleanliness in the dining area.
Food Quality
Feedback indicated inconsistent food quality, with complaints about small portion sizes, undercooked items, and overall dissatisfaction with the taste.
Stock Issues
Customers frequently noted that the location was often out of key ingredients, leading to frustration and disappointment.
Customer Experience
Many reviews reflected a negative overall experience, with customers expressing a desire to avoid this location in the future due to poor service and food quality.
- EEEdriel Ojeda (Edriel)6 days ago4.0Este es un buen lugar siempre que necesites comer comida "Mexicana" pero al estilo Americano jaja no es 100% mexicana pero la idea y la intención son buenas, no he tenido ningún fallo y el sabor es bueno
- YTYordanos TesfayeFeb 12, 20265.0I picked up dinner from this location tonight and Mark and one other girl were super helpful. Food was fresh and tasty. Definitely going to go back.
- MJMike JoseyFeb 3, 20261.0Went in for a burrito and to start off the employee didn’t know how to run tortilla press and ruined the tortilla. Then when they served about an ounce or two of meat on burrito I politely said they could keep it and walked out. Seems that chipotle has fallen terribly with portion size and no value at all anymore.
- APAnny PitaJan 8, 20261.0This Chipotle was absolutely filthy—super dirty counters, messy floors, and an overall unsanitary feel. Very disappointing and not somewhere I’d be eating from again!
- TSThomas SykesDec 23, 20252.0Halfway through my order they announce they are out of corn, queso, and lettuce. Also drink machine didn’t work. Stay away from food court all together.
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill located in Charlotte?
Chipotle Mexican Grill is located at 4400 Sharon Rd, Space G41, Southpark Mall Food Court, Charlotte, NC 28211.
What are the operating hours of Chipotle Mexican Grill at Southpark Mall Food Court?
Chipotle is open Monday to Thursday from 10:45 AM to 8:00 PM, Friday and Saturday from 10:45 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Chipotle Southpark Mall offer delivery and pickup services?
Yes, Chipotle Southpark Mall offers both in-store pickup and delivery services.
How can I order food online from Chipotle Southpark Mall?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available in the App Store.
What type of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican dishes such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients without artificial additives.
Does Chipotle Southpark Mall participate in any rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
What nearby dining options are available around Chipotle at Southpark Mall?
Nearby dining includes Maggiano's Little Italy, The Cheesecake Factory at SouthPark Mall, Häagen-Dazs ice cream shop, Five Guys burger restaurant, and Pei Wei Asian Express.
Are there other fast-food options near Chipotle in Southpark Mall?
Yes, fast-food options nearby include Five Guys and another Chipotle Mexican Grill location within the area.
What shopping options can customers explore near Chipotle at Southpark Mall?
Nearby shopping includes Kendra Scott jewelry store, Johnny Was women's clothing, Fabletics sportswear, Claire's fashion accessories, and the Microsoft Store for electronics.
How can customers use nearby points of interest when visiting Chipotle Southpark Mall?
Customers can easily find Chipotle using nearby landmarks such as SouthPark Food Court and enjoy shopping or dining nearby before or after their meal.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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