Brand Certified
Chipotle Mexican Grill
3.8(978 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
7724 Pineville Matthews Rd, Charlotte, NC
28226, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(980) 225-5531
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/nc/charlotte/7724-pineville-matthews-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1510
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Hwy 51 @ Carmel is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
978 reviews
5 stars
475
4 stars
215
3 stars
94
2 stars
46
1 star
148
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, ranging from cheerful and helpful to rude and dismissive.
Food Quality
Many customers reported issues with portion sizes, food freshness, and incorrect orders, with some expressing disappointment in the overall quality.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and bathrooms, with complaints about cleanliness being a recurring theme.
Ordering Process
Customers expressed frustration with the online-only ordering policy and inconsistent service, particularly during peak hours.
Value for Money
Numerous reviews mentioned dissatisfaction with portion sizes relative to prices, with many feeling they did not receive good value for their money.
- TJTemeka JohnsonFeb 23, 20265.0I went for a lunch (MY BIRTHDAY)COUPLE DAYS AFTER,AND EVERYTHING WAS GOOD AND 🔥HOT.
- PFPedro FFeb 18, 20265.0Parking can be tight during lunch rush hour. Staff is always on point and cheerful
- TCtrapeza capitalFeb 8, 20264.0At least so much better than Park Rd location.
- BGBrian GriffithJan 18, 20265.0I had the wrong order and the gentleman behind the counter was so helpful. I thought i was going to have to buy another one because I didn't have my receipt. Nope this guy took care of me. Thank you
- SSShawn SinghJan 5, 20261.0$17 for a double steak bowl that’s half full. Save your money.
Frequently Asked Questions About Chipotle Mexican Grill
What kind of food does Chipotle Mexican Grill at Hwy 51 @ Carmel serve?
Chipotle serves customizable menu items like burritos, bowls, quesadillas, tacos, and salads made from wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle on Pineville Matthews Rd?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Can I order food online for pickup or delivery at this Chipotle location?
Yes, you can order online for in-store pickup or delivery via Chipotle's app or website.
Does Chipotle Mexican Grill at Hwy 51 @ Carmel offer catering services?
Yes, catering services are available at this Chipotle location.
Where is Chipotle Mexican Grill located in Charlotte, NC?
It is located at 7724 Pineville Matthews Rd, Mecklenburg, Charlotte, NC 28226.
Is Chipotle Mexican Grill at Hwy 51 @ Carmel LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers.
What nearby places can I visit before or after dining at Chipotle?
You can visit Kabuto Japanese Steakhouse & Sushi Bar for Japanese cuisine or relax at Kaizen Massage & Bodywork and Wellness Massage by Olga for spa services.
Are there any educational institutions near Chipotle at Hwy 51 @ Carmel?
Yes, Charlotte Catholic High School is nearby, making it convenient for students or parents to grab a meal.
What financial services are available around Chipotle Mexican Grill on Pineville Matthews Rd?
Nearby financial services include Western & Southern Financial Group and Truist bank.
How can I contact Chipotle Mexican Grill at Hwy 51 @ Carmel for inquiries or orders?
You can call them at +1 980-225-5531 or email at nc.1510.hwy51carmel@chipotle.com.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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