Business Details
About
Sandwich Restaurant
Location
Charleys Cheesesteaks
6801 Northlake Mall Dr. #FC207, Charlotte, NC
28216, United States
Hours
Reviews
2.8
155 reviews
5 stars
46
4 stars
22
3 stars
11
2 stars
11
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, with many customers feeling ignored or mistreated.
Food Quality
Many customers expressed dissatisfaction with the food quality, citing issues such as incorrect orders, cold food, and poor portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of proper hygiene practices among staff, raising concerns about food safety.
Value for Money
Customers frequently commented on the high prices relative to the quality and quantity of food received, leading to feelings of being ripped off.
Mixed Experiences
While many reviews were negative, a few customers reported positive experiences with food quality and service, indicating inconsistency in performance.
- RTRam Kautilya ThotaNov 4, 20251.0Worst chicken cheesesteak i ever had , and the service was very poor. If you guys don’t like job quit it . The guy who took my order has zero knowledge i ordered regular combo he asked me to pay for large combo what the heck you can see that in my bill i ordered regular combo but he billed for large fries and large drink unbelievable
- KJKiara JacksonSep 25, 20251.0I get it’s stressful , but to the older black women if you hate your job quit. There’s no reason why you should ignore your customers completely it’s literally your job. All the workers ignored me for ten minutes but her attitude was especially nasty. My order was READY WHEN I GOT THERE! If anyone would’ve taken the time to acknowledge me I would’ve been in and out.
- CCCassandraSep 17, 20253.0Ok cheesesteaks. Not the best service but prices are fair just wish sandwiches were better for the price
- ZRZykiyah RankinAug 28, 20251.0very rude and nasty for no reason. especially the old black lady with grey hair.
- JMJennifer MyersAug 3, 20251.0Horrible! Don’t wasted your time & money
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular business hours for Charleys Cheesesteaks at Northlake Mall?
Charleys Cheesesteaks is open from 11:00 AM to 8:00 PM Monday through Saturday, and from 12:00 PM to 6:00 PM on Sunday.
Is Charleys Cheesesteaks open for delivery or drive-through service?
No, Charleys Cheesesteaks does not offer delivery or drive-through services at this location.
Where is Charleys Cheesesteaks located in Charlotte, NC?
Charleys Cheesesteaks is located at 6801 Northlake Mall Dr. #FC207, Charlotte, NC 28216, USA.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa credit cards.
Does Charleys Cheesesteaks offer pickup or takeout services?
No, pickup and takeout services are not available at this Charleys Cheesesteaks location.
What is the website for viewing the menu or ordering from Charleys Cheesesteaks at Northlake Mall?
You can view the menu and order online at https://order.charleys.com/menu/northlake-mall/.
Which nearby restaurants can I visit along with Charleys Cheesesteaks at Northlake Mall?
Nearby restaurants include Chick-fil-A, Parry's Pizzeria & Bar, Yeung’s Lotus Express, Suki Hana (Japanese restaurant), and Firebirds Wood Fired Grill.
What shopping options are available near Charleys Cheesesteaks in Northlake Mall?
Nearby shopping options include Bath & Body Works, Brighton, The Walking Company Northlake Mall, Abercrombie & Fitch, GUESS, and Brooks Brothers Factory Outlet.
Are there any dessert or snack spots close to Charleys Cheesesteaks where I can go after my meal?
Yes, Great American Cookies and Orange Julius are nearby for desserts and snacks after your meal.
How can nearby services like Eye Exams - Dr. Miller & Dr. Do or Wells Fargo Bank benefit me when visiting Charleys Cheesesteaks?
After dining at Charleys Cheesesteaks, you can conveniently visit nearby services such as Eye Exams - Dr. Miller & Dr. Do for eye care or Wells Fargo Bank for financial services, all located within Northlake Mall.