Many customers praised the friendly and attentive service from staff members, particularly highlighting individuals like Ms. Lynda and Ryan for their exceptional service.
Food Quality
The food was frequently described as fresh and delicious, with several customers expressing satisfaction with their meals.
Cleanliness
While many reviews noted a clean and inviting atmosphere, there were also complaints about unsanitary conditions and being out of stock on key ingredients.
Inconsistency
Several customers reported issues with the availability of menu items, indicating that the location often runs out of essential ingredients, impacting their overall experience.
RR
Roni
1 day ago
1.0
I placed a to-go order and was really disappointed with the quality of the food. The rice was either undercooked or tasted like the scrapings from the bottom of the pot — hard, dry, and not fresh at all.
I also specifically asked for my sauces to be on the side, but instead they poured the sauce directly onto the side of my food. That completely defeated the purpose of my request and made the meal even more frustrating.
Overall, this was a very disappointing experience, and I definitely won’t be coming back.
SC
Sofia Carbajal
2 days ago
5.0
Food, Service and Atmosphere all five stars! A worker named Angie had such a positive attitude. I had asked her a question relating to what she recommended for both me and my friend, To satisfy our appetites and Aka, absolutely devoured the bowl >_<!
MG
martin gonzalez1004
2 days ago
5.0
Great service and employees, Angie at the front was seriously amazing. From the second I walked in, she greeted me with a smile and helped me figure out what to get. I wasn’t sure what to order, and she gave great recommendations that ended up being perfect.
EG
Erin G.
4 days ago
1.0
I hate writing reviews like this, but my experience here has been consistently disappointing. This was my second visit, and unfortunately it wasn’t any better than the first.
The restaurant was noticeably dirty, which immediately set the tone. Several of the drink pitchers were empty, and no one seemed to be monitoring or refilling them. They had also run out of dressing, which is kind of essential when you’re ordering a bowl or salad.
To top it off, I didn’t receive the chips that were supposed to come with my order. It just felt disorganized and poorly managed overall.
I really want to like this location, but two visits with the same level of issues is frustrating. Hoping they can improve the cleanliness and basic execution.
NM
Nicole Massey
Feb 13, 2026
2.0
Something is really off about all of the five star reviews citing specific staff members in the same time periods. It appears they are manipulating the ratings and reviews because there is no way this is a 4.6 star place. This location is so disappointing each time I go. Dirty, drinks out of stock, no silverware, garbage cans full, tables and floor filthy, out of to go tops, and no clean trays. Worst of all, they are ALWAYS out of multiple core ingredients—hummus, feta cheese, sauces, toppings. Every time I’ve gone they’ve been out something. I really want this place to stick around, but at this point I’d rather go to Chipotle next door or to the Birkdale location. Management needs to get it together to keep this location around.
CAVA is a fast-casual Mediterranean restaurant offering customizable greens + grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 9815 Northlake Centre Parkway, Charlotte, NC 28216, USA.
What are the operating hours of CAVA?
CAVA is open every day from 10:30 AM to 10:00 PM.
Is CAVA open on holidays?
CAVA is closed on November 27, December 24, and December 25, 2025.
Does CAVA offer delivery or takeout options?
Yes, CAVA offers takeout and delivery services including no-contact delivery.
What payment options does CAVA accept?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Does CAVA have options suitable for vegetarians and families?
Yes, CAVA serves vegetarian and organic options and welcomes families and children with a children's menu.
Can I order CAVA food online or via a mobile app?
Yes, you can order online at https://order.cava.com/stores or use their Android and iOS apps.
What nearby places are close to CAVA that customers might visit?
Nearby places include The Vitamin Shoppe for supplements, Chipotle Mexican Grill for Mexican food, and Crumbl Cookies for desserts, offering variety before or after your meal at CAVA.
Are there entertainment and shopping options near CAVA?
Yes, nearby you can find GameStop for video games and toys, REI for outdoor gear, and Sally Beauty for beauty supplies.
Which nearby business can help customers with health and wellness needs after visiting CAVA?
The Vitamin Shoppe offers vitamins and supplements, and Removery provides tattoo removal and medical spa services nearby.