CAVA

4.5
311 reviews
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Business Details

9815 Northlake Centre Parkway, Charlotte, NC
28216, United States
(980) 920-4630
http://cava.com/
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About

Mediterranean Restaurant
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
9815 Northlake Centre Parkway, Charlotte, NC
28216, United States

Hours

Reviews

4.5
311 reviews
5 stars
261
4 stars
11
3 stars
7
2 stars
12
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

Ms. Lynda received numerous praises for her exceptional service, being described as polite, friendly, and attentive.

Food Freshness

Some customers reported that the food did not seem fresh and lacked flavor, with specific complaints about items being out of stock.

Atmosphere

The restaurant was noted for its welcoming and friendly atmosphere, largely attributed to the staff's positive energy.

Staff Efficiency

Several reviews mentioned issues with staff being understaffed and inefficient, leading to long wait times and incomplete orders.

Customer Experience

Overall, many customers expressed a desire to return due to the positive interactions with staff, particularly Ms. Lynda.
  • CS
    Cally Bartolomeu Sobrinho
    6 days ago
    5.0
    Walking in, we immediately felt welcomed. The team greeted us with genuine smiles and great energy, and it set the tone for the entire visit. Every step of the way, someone was ready to help or answer a question without making us feel rushed. It’s been a long time since I’ve felt this good walking into a CAVA. The food was fresh, the service was warm, and the whole experience reminded me why I love coming here. Definitely a location worth returning to.
  • JJ
    Jae
    6 days ago
    5.0
    Stations were clean and ordering went smoothly. Also Ms. lynda at the register was very kind and sweet and even explained a lot about signing up for their loyalty program for potential rewards! great experience!
  • SW
    Stephanie Woodberry
    Nov 17, 2025
    5.0
    Ms Lynda was the best! Amazing customer service with the best smile!… and of course it helped that the food was great as well!
  • SB
    Stephanie Brown
    Nov 8, 2025
    2.0
    The food is good when items are available. I’ve been to this location several times tight at the start of dinner time; let’s say 6pm and they are out of everything. You always have to wait for them to cook chicken. Then more than likely they are out of roasted veggies, falafel, pita crisps and tzatziki. It looks bad when the workers know they are out of items and it’s not even late and they say they are out for the rest of the day. How’s that possible and you all don’t close until 10pm? This location needs a revamp. Definitely not the Cava standard that I’m use to.
  • NN
    Nina
    Nov 3, 2025
    5.0
    Ms.LYNDA was AMAZING. Super friendly VERY SWEET! Helpful and FAST! She was running circles around her co-worker. From start to finish. I will be back JUST for Ms LYNDA💚 10/10 HIGHLY RECOMMEND LYNDA LYNDA LYNDAAA
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Frequently Asked Questions About CAVA

What type of food does CAVA serve?

CAVA is a fast-casual Mediterranean restaurant offering customizable greens + grains bowls, salads, and pitas.

Where is CAVA located?

CAVA is located at 9815 Northlake Centre Parkway, Charlotte, NC 28216, USA.