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CAVA

4.6
(396 reviews)

Business Details

(980) 920-4630
http://cava.com/

About

Mediterranean Restaurant
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
9815 Northlake Centre Parkway, Charlotte, NC
28216, United States

Hours

Reviews

4.6
396 reviews
5 stars
336
4 stars
14
3 stars
8
2 stars
14
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and attentive service from staff members, particularly highlighting individuals like Ms. Lynda and Ryan for their exceptional service.

Food Quality

The food was frequently described as fresh and delicious, with several customers expressing satisfaction with their meals.

Cleanliness

While many reviews noted a clean and inviting atmosphere, there were also complaints about unsanitary conditions and being out of stock on key ingredients.

Inconsistency

Several customers reported issues with the availability of menu items, indicating that the location often runs out of essential ingredients, impacting their overall experience.
  • RR
    Roni
    1 day ago
    1.0
    I placed a to-go order and was really disappointed with the quality of the food. The rice was either undercooked or tasted like the scrapings from the bottom of the pot — hard, dry, and not fresh at all. I also specifically asked for my sauces to be on the side, but instead they poured the sauce directly onto the side of my food. That completely defeated the purpose of my request and made the meal even more frustrating. Overall, this was a very disappointing experience, and I definitely won’t be coming back.
  • SC
    Sofia Carbajal
    2 days ago
    5.0
    Food, Service and Atmosphere all five stars! A worker named Angie had such a positive attitude. I had asked her a question relating to what she recommended for both me and my friend, To satisfy our appetites and Aka, absolutely devoured the bowl >_<!
  • MG
    martin gonzalez1004
    2 days ago
    5.0
    Great service and employees, Angie at the front was seriously amazing. From the second I walked in, she greeted me with a smile and helped me figure out what to get. I wasn’t sure what to order, and she gave great recommendations that ended up being perfect.
  • EG
    Erin G.
    4 days ago
    1.0
    I hate writing reviews like this, but my experience here has been consistently disappointing. This was my second visit, and unfortunately it wasn’t any better than the first. The restaurant was noticeably dirty, which immediately set the tone. Several of the drink pitchers were empty, and no one seemed to be monitoring or refilling them. They had also run out of dressing, which is kind of essential when you’re ordering a bowl or salad. To top it off, I didn’t receive the chips that were supposed to come with my order. It just felt disorganized and poorly managed overall. I really want to like this location, but two visits with the same level of issues is frustrating. Hoping they can improve the cleanliness and basic execution.
  • NM
    Nicole Massey
    Feb 13, 2026
    2.0
    Something is really off about all of the five star reviews citing specific staff members in the same time periods. It appears they are manipulating the ratings and reviews because there is no way this is a 4.6 star place. This location is so disappointing each time I go. Dirty, drinks out of stock, no silverware, garbage cans full, tables and floor filthy, out of to go tops, and no clean trays. Worst of all, they are ALWAYS out of multiple core ingredients—hummus, feta cheese, sauces, toppings. Every time I’ve gone they’ve been out something. I really want this place to stick around, but at this point I’d rather go to Chipotle next door or to the Birkdale location. Management needs to get it together to keep this location around.

Frequently Asked Questions About CAVA

What type of food does CAVA serve?

CAVA is a fast-casual Mediterranean restaurant offering customizable greens + grains bowls, salads, and pitas.

Where is CAVA located?

CAVA is located at 9815 Northlake Centre Parkway, Charlotte, NC 28216, USA.

Brand Certified Facts from CAVA

CAVA partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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