CAVA

4.5
1552 reviews

About

Mediterranean RestaurantCAVA
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
6307 Providence Farm Lane, Charlotte, NC
28277, United States

Hours

Reviews

4.5
1,552 reviews
5 stars
1,214
4 stars
120
3 stars
59
2 stars
49
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Sofia, Aiden, and Olivia for their exceptional service.

Food Quality

While several reviews praised the freshness and flavor of the food, there were complaints about inconsistent portion sizes and occasional issues with overcooked ingredients.

Atmosphere

The restaurant's atmosphere received positive remarks for being welcoming and pleasant, contributing to an enjoyable dining experience.

Order Accuracy

Multiple customers reported issues with order accuracy, including missing items and incorrect preparations, leading to dissatisfaction.
  • CS
    Curtis Strouse
    1 day ago
    1.0
    Don't pre order a pickup here or else you're waisting your time. I sat over 30 minutes waiting for my pickup order to be completed. I left in frustration before ever receiving my order. People who came in to order in person would immediately get their food while myself and 2 other customers who ordered pickup waited at least 30 minutes.
  • AR
    Asia Richardson
    5 days ago
    5.0
    Jenelle was great with customer service. My app wasn’t working but she was patient with me and made my bowl while it was rebooting. Bowl good but service was even better!
  • AB
    Amber Barlow
    6 days ago
    2.0
    Ordered online pickup. We waited 27 minutes past the pickup time to get our food. I complained because it made us late for our next obligation. All the manager said was “I only have 2 hands.” No apologies or accountability, just excuses. Food was good but hardly any meat in the bowl and they forgot to add the “free pita” included with the meal. We will not be back simply because of how this was handled.
  • LM
    lucas martini
    Dec 15, 2025
    5.0
    Best cava in the Charlotte area. Customer service is top notch. Always friendly, great portion's always willing to answer any questions customers may have. I’ve been to just about every cava in the Charlotte area and this one is hands down the best.
  • DA
    Dan Ayers
    Dec 13, 2025
    1.0
    Worst Cava that I have ever been to. Small portions because they were out of things and it tasted bad. If I never ate Cava before I would not go back.

Frequently Asked Questions About CAVA

What type of cuisine does CAVA serve?

CAVA is a fast-casual Mediterranean restaurant offering customizable greens and grains bowls, salads, and pitas.

Where is CAVA located?

CAVA is located at 6307 Providence Farm Lane, Charlotte, NC 28277, USA.