Many customers praised the friendly and helpful staff, particularly highlighting individuals like Sofia, Aiden, and Olivia for their exceptional service.
Food Quality
While several reviews praised the freshness and flavor of the food, there were complaints about inconsistent portion sizes and occasional issues with overcooked ingredients.
Atmosphere
The restaurant's atmosphere received positive remarks for being welcoming and pleasant, contributing to an enjoyable dining experience.
Order Accuracy
Multiple customers reported issues with order accuracy, including missing items and incorrect preparations, leading to dissatisfaction.
CS
Curtis Strouse
1 day ago
1.0
Don't pre order a pickup here or else you're waisting your time. I sat over 30 minutes waiting for my pickup order to be completed. I left in frustration before ever receiving my order. People who came in to order in person would immediately get their food while myself and 2 other customers who ordered pickup waited at least 30 minutes.
AR
Asia Richardson
5 days ago
5.0
Jenelle was great with customer service. My app wasn’t working but she was patient with me and made my bowl while it was rebooting. Bowl good but service was even better!
AB
Amber Barlow
6 days ago
2.0
Ordered online pickup. We waited 27 minutes past the pickup time to get our food. I complained because it made us late for our next obligation. All the manager said was “I only have 2 hands.” No apologies or accountability, just excuses. Food was good but hardly any meat in the bowl and they forgot to add the “free pita” included with the meal. We will not be back simply because of how this was handled.
LM
lucas martini
Dec 15, 2025
5.0
Best cava in the Charlotte area. Customer service is top notch. Always friendly, great portion's always willing to answer any questions customers may have. I’ve been to just about every cava in the Charlotte area and this one is hands down the best.
DA
Dan Ayers
Dec 13, 2025
1.0
Worst Cava that I have ever been to. Small portions because they were out of things and it tasted bad. If I never ate Cava before I would not go back.
CAVA is a fast-casual Mediterranean restaurant offering customizable greens and grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 6307 Providence Farm Lane, Charlotte, NC 28277, USA.
What are CAVA's operating hours?
CAVA is open every day from 10:30 AM to 10:00 PM, but it is closed on certain holidays such as November 27, December 24, and December 25, 2025.
Does CAVA offer delivery and takeout services?
Yes, CAVA offers both takeout and delivery services, which can be ordered online.
Which payment methods are accepted at CAVA?
CAVA accepts American Express, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is CAVA family and wheelchair friendly?
Yes, CAVA welcomes families and children, and has wheelchair accessible entrances, seating, and restrooms.
Can I download a mobile app to order from CAVA?
Yes, CAVA has an Android app on Google Play and an iOS app available on the App Store for convenient ordering.
What nearby landmarks or businesses can help me find CAVA?
CAVA is near notable places such as Cellular Sales, First Watch - Providence Farms, and Verizon which can help you locate the area.
Are there any nearby places to visit before or after dining at CAVA?
Yes, after visiting CAVA, you can explore nearby spots like The Sawyer Providence Farm, Novel Providence Farms, and Courtyard by Marriott Charlotte Waverly hotel.
What nearby amenities can be useful for CAVA customers?
Customers can conveniently access nearby ATMs such as CashPoints® ATM and Wells Fargo ATM, as well as banks like Bank of America and State Employees Credit Union.