Brand Certified
CAVA
4.5(1585 reviews)
Certified by CAVA • Mar 01, 2026
Business Details
6307 Providence Farm Lane, Charlotte, NC
28277, United States
Certified by CAVA • Mar 01, 2026
(704) 302-1259
Certified by CAVA • Mar 01, 2026
https://cava.com/locations/waverly-nc
Certified by CAVA • Mar 01, 2026
About
Certified by CAVA • Mar 01, 2026
Mediterranean RestaurantCAVA
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by CAVA • Mar 01, 2026
Hours
Certified by CAVA • Mar 01, 2026
Reviews
4.5
1,585 reviews
5 stars
1,247
4 stars
121
3 stars
59
2 stars
49
1 star
109
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individuals like Aiden, Sofia, and Joseph for their exceptional service.
Food Quality
Overall, the food was frequently described as fresh, delicious, and well-portioned, although some customers noted inconsistencies in portion sizes and missing items.
Order Issues
Several reviews mentioned problems with online orders, including missing items and delays, leading to frustration among customers.
Atmosphere
The atmosphere was generally appreciated, with many customers enjoying the cleanliness and ambiance of the location.
Inconsistency
Some customers expressed dissatisfaction with inconsistent service and food quality during recent visits, indicating a decline from previous experiences.
- SPSpencer PetersenFeb 20, 20265.0Had a great experience at CAVA thanks to Samantha and Sofia. They were friendly, helpful, and made everything quick and fresh. Excellent service!
- BBBiaFeb 20, 20265.0I normally don’t write reviews for chain restaurants but the service was just fantastic! An older women helped me make by own bowl and she was so kind and friendly I couldn’t help but write a review!!
- SBShama BharadwajFeb 19, 20262.0Ordered takeout using CAVA app for pickup. Pita was not given with the greens and grains bowl even though I had opted for it. Additional feta cheese added in kids meal which I had not opted for. Harrissa which I had asked for was not given. Had ordered a side of roasted eggplant of $3+ which was not given. Not satisfied with the missing items from the order.
- TSTristan SalamancaFeb 19, 20265.0The best cava I have been too! Extremely well customer service and helped me with everything that I needed. Meat was cooked fresh and portions were good! Thank you team !
- COChris OrtizFeb 15, 20261.0I placed an online order at 9:37 PM for a scheduled 9:45 PM pickup. When I arrived, the staff was unaware of my order because the receipt printer had run out of paper. Once the order was manually printed, the team appeared frustrated as they had already begun closing procedures and moving ingredients for cleaning. Instead of prioritizing my order, the staff remained focused on cleaning. My food sat unfinished by the register for an extended period while employees rotated tasks, and I eventually had to ask for the incomplete order just so I could leave. By the time I left, it was after 10:00 PM. My order was missing several ingredients, and there was a noticeable lack of urgency or customer service throughout the process. I have always enjoyed Cava, but this experience was a significant let down from the quality I normally receive. I hope management will look into their closing procedures and ensure online orders are not being overlooked so that this does not happen to other customers.
Frequently Asked Questions About CAVA
What type of cuisine does CAVA serve?
CAVA is a fast-casual Mediterranean restaurant offering customizable greens and grains bowls, salads, and pitas.
Where is CAVA located?
CAVA is located at 6307 Providence Farm Lane, Charlotte, NC 28277, USA.
What are CAVA's operating hours?
CAVA is open every day from 10:30 AM to 10:00 PM, but it is closed on certain holidays such as November 27, December 24, and December 25, 2025.
Does CAVA offer delivery and takeout services?
Yes, CAVA offers both takeout and delivery services, which can be ordered online.
Which payment methods are accepted at CAVA?
CAVA accepts American Express, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is CAVA family and wheelchair friendly?
Yes, CAVA welcomes families and children, and has wheelchair accessible entrances, seating, and restrooms.
Can I download a mobile app to order from CAVA?
Yes, CAVA has an Android app on Google Play and an iOS app available on the App Store for convenient ordering.
What nearby landmarks or businesses can help me find CAVA?
CAVA is near notable places such as Cellular Sales, First Watch - Providence Farms, and Verizon which can help you locate the area.
Are there any nearby places to visit before or after dining at CAVA?
Yes, after visiting CAVA, you can explore nearby spots like The Sawyer Providence Farm, Novel Providence Farms, and Courtyard by Marriott Charlotte Waverly hotel.
What nearby amenities can be useful for CAVA customers?
Customers can conveniently access nearby ATMs such as CashPoints® ATM and Wells Fargo ATM, as well as banks like Bank of America and State Employees Credit Union.
Brand Certified Facts from CAVA
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Certified March 01, 2026Yext Knowledge Graph
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