CAVA

4.5
1762 reviews

About

Mediterranean Restaurant
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

CAVA
4267 Park Road, Charlotte, NC
28209, United States

Hours

Reviews

4.5
1,762 reviews
5 stars
1,411
4 stars
140
3 stars
51
2 stars
47
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff consistently received high praise for their friendliness, attentiveness, and helpfulness, with many customers highlighting individual team members like Jazz, Al, and Shane.

Food Quality

While many customers enjoyed the food, there were some complaints about specific items like hard rice and undercooked lentils.

Cleanliness

The restaurant was frequently noted for its cleanliness, contributing positively to the overall dining experience.

Atmosphere

Customers appreciated the welcoming and positive atmosphere, often mentioning the good vibes and energy of the staff.

Service Speed

There were mixed reviews on service speed; while many praised quick service, some customers experienced longer wait times.
  • MM
    Ms. Matthews
    2 days ago
    5.0
    Ken was the best food service agent! I am extra and he made sure I had everything I needed and my food was fresh.
  • NT
    Neil Thakkar
    Nov 17, 2025
    1.0
    I went there on a Sunday evening to get my food and they had hard time understanding what I wanted. After a lot of time, I was able to get my bowl ready and they did not put the sauces in my to-go bag. Truly disappointed given it was not even busy as I was the only customer at that time.
  • LT
    Lexy Thompson
    Nov 16, 2025
    5.0
    There is great customer service and workers work fast and efficiently. There is a great welcome in every time we come. Timmy is great at doing his job and being efficient.
  • TR
    Tehia Robinson
    Nov 15, 2025
    1.0
    The lady that was making my bowl is the absolute worst, I believe she is the manager and she really shouldn’t be if she’s going to be so absent minded, skimp on portions and give me crumbs of pita crisps before 2pm. She messed up my bowl 2x and I really don’t know how if I’m telling it to her as she’s making it.
  • FN
    Flavio N
    Nov 7, 2025
    5.0
    I come here often because I love CAVA's food and am fortunate to live nearby. The team here is excellent, Ken, Timi, and a lady whose name escapes me are always wonderful. Patient and kind even when it's busy, which is just about always. 10/10 team.

Frequently Asked Questions About CAVA

What type of cuisine does CAVA serve?

CAVA serves fast-casual Mediterranean food, including customizable greens + grains bowls, salads, and pitas.

Where is CAVA located?

CAVA is located at 4267 Park Road, Charlotte, NC, 28209, US.