Business Details
About
Mediterranean Restaurant
CAVA is a fast-casual Mediterranean restaurant serving feel-good food with customizable greens + grains bowls, salads, and pitas.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.1
365 reviews
5 stars
263
4 stars
11
3 stars
15
2 stars
20
1 star
56
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the freshness and flavor of the food, though some reported issues with portion sizes and specific items being unavailable.
Customer Service
While many reviews highlighted friendly and helpful staff, there were significant complaints about rudeness and poor service experiences.
Cleanliness
The restaurant was generally noted for being clean and having a welcoming atmosphere.
Service Speed
Several customers expressed frustration with slow service and long wait times, especially during busy hours.
Management Issues
Multiple reviews pointed to problems with management and staff training, suggesting a need for better oversight and organization.
- JJJenna2 days ago5.0The Rivergate location has been clean every time we have come and the team members are always friendly. We really enjoy coming here and are glad Cava finally made its way down this way!
- HKHaley KolakNov 16, 20251.0I don’t usually leave reviews but the food was genuinely so bad. I’ve been a big cava fan for a while but this was my first and last time at this location. The lentils in my bowl were literally hurting my teeth they were so crunchy and undercooked, the falafel was stale, and there were hardly any of the toppings present, mostly all base and the bowl wasn’t even full. Not worth it.
- KKKenNov 10, 20255.0Yesterday my visit to cava was very enjoyable. A very kind employee named Mariam who helped me and my husband carry our food to our table and even got us a high chair for our child. Thank you Mariam! Cava needs more employees like you!
- KKKayNov 2, 20254.0They are really good but are always out of items everytime. They never seem to have spicy lamb balls or braised lamb ready to add to the orders. No one has 20 mins or more to wait each time. I like the options available as they are very tasty and the price point and drinks are phenomenal. This location just needs to find its mojo and balance on how to keep all items stocked or available, especially because the competition is next door.
- MLMaria LOct 28, 20255.0I absolutely love CAVA! Every time I visit, the food is fresh, flavorful, and perfectly customized just the way I like it. The ingredients always taste super fresh, and the portions are generous. The staff are friendly, patient, and make great suggestions when I can’t decide what to pick (which happens a lot because everything looks so good!). The restaurant is always clean and has a great atmosphere — modern, upbeat, and welcoming. My bowl came out fast and perfectly put together, and you can really tell they care about quality and presentation. If you’re looking for a healthy meal that’s full of flavor and leaves you feeling satisfied, CAVA is definitely the place to go. Highly recommend to anyone who loves Mediterranean-inspired food with tons of fresh options!
Frequently Asked Questions About CAVA
When does CAVA officially open at its Charlotte location?
CAVA in Charlotte will open on August 1, 2025.
What type of cuisine does CAVA serve?
CAVA serves fast-casual Mediterranean cuisine with customizable greens & grains bowls, salads, and pitas.
What are the regular operating hours for CAVA in Charlotte?
CAVA is open daily from 10:30 AM to 10:00 PM.
Is CAVA open on holidays such as Thanksgiving and Christmas?
No, CAVA is closed on Thanksgiving Day (November 27, 2025), Christmas Eve (December 24, 2025), and Christmas Day (December 25, 2025).
What payment methods does CAVA accept at its Charlotte location?
CAVA accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Does CAVA offer delivery and takeout services?
Yes, CAVA offers both delivery and takeout services for its customers.
Where is CAVA located in Charlotte?
CAVA is located at 12807 S Tryon Street, Charlotte, NC 28273, USA.
Are there family-friendly and vegetarian options available at CAVA?
Yes, CAVA welcomes families and offers vegetarian and organic menu options.
What nearby shopping centers can customers visit before or after dining at CAVA?
Customers can visit RiverGate Shopping Center and Rivergate shopping center, located near CAVA, for shopping and entertainment.
Which nearby restaurants offer alternative dining options close to CAVA?
Nearby dining options include Thai Express Food, Salsarita's Fresh Mexican Grill, TGI Fridays, Smoothie King, McDonald's, and Fuji Japanese Steakhouse.
What nearby services can customers access around CAVA in Charlotte?
Customers can access beauty salons like Shavonne and Co., Pur Salon, and Parker Stylists, as well as health services including Carolina Asthma & Allergy Center and Friendly Dental Group of Rivergate nearby.