Customer service experiences varied significantly; while some praised staff for being friendly and attentive, others reported rude and dismissive behavior from certain employees.
Food Quality
The food received mixed reviews; many customers enjoyed the freshness and flavor, while others complained about incorrect orders and small portions.
Cleanliness
The restaurant's cleanliness was generally appreciated, although some customers noted issues with dirty tables.
Order Accuracy
Several customers experienced issues with order accuracy, including missing items and incorrect preparations.
Atmosphere
The atmosphere was described positively by many, but some customers found it uncomfortable due to temperature issues.
SA
Shantell Antoinette
2 days ago
5.0
Was at UCity lights and walked over to get a bowl. My 2nd time there and it was so good even though the server scraped the bottom to get my braided lamb and right after me grabbed a new bucket😒 so I literally got scraps of lamb. Thank goodness it so tasted good, but if you know you're at the bottom, brute trying to serve it, just refill it so the PAYING customer gets what they are paying for😬
MH
mia huey
6 days ago
5.0
Today I just wanna give a special thanks to susy I didn’t catch her last name but her service was outstanding from walking in to helping me with my order just over didn’t have issue over extending herself especially with this being my first time I’m so thankful for her being apart of your crew
MS
Michael S
Nov 4, 2025
3.0
This used to be great when they had the military discount, but they discontinued it. The employees who work the line are great and always friendly. The food is good quality.
JJ
Jubilee
Oct 31, 2025
5.0
I love going to cava! Like chipotle but to me feels a lot healthier with more options and flavor. The atmosphere and staff are always so nice as well. Ive been on a diet and its hard to find things I can eat. The cava staff was able to accommodate with this and they were so sweet when I asked questions. They didn't seem to mind my questions at all and double checked with the manager. Cava anyday:)
SM
Syreeta M
Oct 29, 2025
4.0
Cava is always a favorite! I love their rice bowls. The spicy chicken bowl is what I usually get. I love how you get to select the ingredients for your bowl. I usually get a little fresh spinach and also rice, spicy chicken and my other favorites. The harissa sauce is delicious and spicy which is my favorite!
CAVA is a fast-casual Mediterranean restaurant offering customizable greens and grains bowls, salads, and pitas.
What are the opening hours of CAVA in Charlotte, NC?
CAVA is open daily from 10:30 AM to 10:30 PM.
Is CAVA closed on any holidays?
Yes, CAVA is closed on November 27, 2025, December 24, 2025, and December 25, 2025.
Can I place an order for delivery or takeout from CAVA?
Yes, CAVA offers delivery and takeout options. You can order online at https://order.cava.com/stores.
What payment methods does CAVA accept?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Does CAVA have facilities for wheelchair accessibility?
Yes, CAVA has wheelchair accessible entrances, parking, seating, and restrooms.
Are families and children welcome at CAVA?
Yes, CAVA welcomes families and children and offers a children's menu.
Is there seating available at CAVA for dine-in customers?
Yes, CAVA has seating available for dine-in guests.
What nearby restaurants can I visit near CAVA at University Place?
Nearby dining options include Dunkin', Piada Italian Street Food, Dave's Hot Chicken, Pho at University, Pei Wei, House of Leng, Five Guys, Tijuana Flats, Blaze Pizza, City Barbeque, Mezeh Mediterranean Grill, Ninety’s Dessert Bar, and P.F. Chang’s China Bistro.
Where can I shop for clothing and accessories near CAVA in University Place?
Nearby shopping options include Talbots, Chico’s Off The, Uptown Cheapskate, and Gallery of Flowers.
Are there any convenient services near CAVA for pet care or banking?
Yes, Banfield Pet Hospital offers veterinary services nearby, and there are banking options such as Sharonview Federal Credit Union and Chase Bank in the area.