While many customers praised the friendly and attentive service, there were notable complaints about rude staff and inconsistent service experiences.
Food Quality
The food received mostly positive feedback for being fresh and delicious, though some customers reported issues with portion sizes and incorrect orders.
Atmosphere
The restaurant atmosphere was generally described as clean and welcoming, but some customers noted it could be too cold or noisy.
Pricing Concerns
Several reviews mentioned dissatisfaction with pricing, particularly regarding perceived overcharging for small portions.
MK
McKenna Kramer
Dec 30, 2025
5.0
Always have quick and fast service at this location compared to others. The staff has always been friendly and there haven't been any order mix-ups or errors here
KD
Kaushal Dixit
Dec 28, 2025
2.0
We generally have good experience with Cava but this location was very disappointing. I ordered 4 orders online and they missed lentils in 2 orders. The other 2 had lentils but completely inedible. They put uncooked lentils and we could not eat our bowl as the uncooked lentils completely messed them up. I will avoid this Cava in future.
Otherwise the place was clean as all other Cavas are and service was quick.
MM
Miles Miller
Dec 23, 2025
5.0
Jayden helped us out tonight! He was super nice and had a lot of patience. Really appreciated him and we will be back!
SM
Sam M
Dec 14, 2025
5.0
Food was fresh and delicious . We ordered in app and food was ready when promised. It was kind of haphazardly thrown together, so it wasn’t pretty, but it was delicious.
JK
Jacob Kelly
Nov 28, 2025
4.0
I'm a college student who's been at uncc for MEGR, this place is good place to eat, but just know that this area is usually busy because of the other venues in the area
CAVA is a fast-casual Mediterranean restaurant offering customizable greens and grains bowls, salads, and pitas.
What are the opening hours of CAVA in Charlotte, NC?
CAVA is open daily from 10:30 AM to 10:30 PM.
Is CAVA closed on any holidays?
Yes, CAVA is closed on November 27, 2025, December 24, 2025, and December 25, 2025.
Can I place an order for delivery or takeout from CAVA?
Yes, CAVA offers delivery and takeout options. You can order online at https://order.cava.com/stores.
What payment methods does CAVA accept?
CAVA accepts American Express, Cash, Discover, Mastercard, and Visa.
Does CAVA have facilities for wheelchair accessibility?
Yes, CAVA has wheelchair accessible entrances, parking, seating, and restrooms.
Are families and children welcome at CAVA?
Yes, CAVA welcomes families and children and offers a children's menu.
Is there seating available at CAVA for dine-in customers?
Yes, CAVA has seating available for dine-in guests.
What nearby restaurants can I visit near CAVA at University Place?
Nearby dining options include Dunkin', Piada Italian Street Food, Dave's Hot Chicken, Pho at University, Pei Wei, House of Leng, Five Guys, Tijuana Flats, Blaze Pizza, City Barbeque, Mezeh Mediterranean Grill, Ninety’s Dessert Bar, and P.F. Chang’s China Bistro.
Where can I shop for clothing and accessories near CAVA in University Place?
Nearby shopping options include Talbots, Chico’s Off The, Uptown Cheapskate, and Gallery of Flowers.
Are there any convenient services near CAVA for pet care or banking?
Yes, Banfield Pet Hospital offers veterinary services nearby, and there are banking options such as Sharonview Federal Credit Union and Chase Bank in the area.