Business Details
About
Coffee ShopCafeBreakfast Restaurant
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.6
401 reviews
5 stars
316
4 stars
48
3 stars
19
2 stars
9
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and welcoming staff, there were several reports of rude behavior from some baristas, leading to mixed experiences.
Coffee Quality
The quality of coffee received mixed reviews; some customers loved it, while others complained about bitterness and inconsistency, particularly regarding ice levels in drinks.
Atmosphere
The shop is frequently described as cozy and inviting, making it a popular spot for studying and socializing.
Food Options
Food offerings received criticism for being pre-packaged and not fresh, with some customers expressing disappointment in the quality.
App Experience
The mobile app was noted for its convenience, but some customers experienced issues with order accuracy and usability.
- LRLarry Richardson1 day ago5.0I stoped in for a latte. Pricing wise they are between Dunkin’ and Starbucks but better than both in my opinion. I didn’t eat any food but it looked real good . The atmosphere was rocking with conversation. I wish that there were more of them all over
- CGChloe GreinNov 11, 20251.0Ordered online and showed up 15 minutes later. after i got there, they said that my order did not go through but my bank showed that i was charged. spoke to customer service and they said that my order did go through and they did receive my order. i get that businesses get busy but i feel lied to. there was no actual effort to find my order. after receiving my refund from customer service, i don’t think i’ll go back. this was my first time and it was chaos. i have never been so stressed trying to get coffee.
- SGSabrina GreenNov 7, 20255.0I had an amazing experience at Caribou Coffee today! I ordered the new Cranberry Dark Chocolate Espresso Shaker with oatmilk and it was absolutely delicious. The flavors were perfectly balanced, and it felt like a special treat without being overly sweet. The staff was incredibly kind and attentive, making the experience even better. I was impressed by the cleanliness of the cafe and the vibes in general. I’m usually not one for sweet drinks, but this was so good, and right in the middle. Highly recommend!
- MTMarat TiutinNov 4, 20252.0Very unpleasant coffee. I only drink coffee without sugar, additives, or flavorings, and I can immediately taste the true flavor of coffee. The coffee here is bitter, and the price is not low.
- ATAngelina TianoOct 27, 20251.0Barista gave major attitude and eye roll when I asked her to repeat what name she called because I didn’t hear and there wasn’t a label on the multiple coffees sitting on the waiting counter. Rude for no reason I won’t be going back.
Frequently Asked Questions About Caribou Coffee
What are the regular opening hours for Caribou Coffee at 7804 Fairview Road, Charlotte?
Caribou Coffee is open Monday to Friday from 6:00 AM to 6:30 PM, and on Saturday and Sunday from 7:00 AM to 6:30 PM.
Does Caribou Coffee offer mobile ordering and delivery services?
Yes, Caribou Coffee provides in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What are some of the specialty beverages available at Caribou Coffee?
Specialties include Campfire Mocha®, Turtle Mocha, Caramel High Rise®, Iced Crafted Press, Nitro Cold Press, Mint Condition Mocha®, Caribou BOUsted Caffeinated Beverages, and Caribou Cooler® Blended Beverages.
Is Caribou Coffee suitable for customers with dietary restrictions such as vegan or dairy-free?
Yes, Caribou Coffee offers vegan and dairy-free options to accommodate dietary preferences.
Does Caribou Coffee offer free Wi-Fi and is it suitable for working on a laptop?
Yes, Caribou Coffee offers free Wi-Fi and is suitable for working on a laptop.
What are the holiday hours for Caribou Coffee around Thanksgiving and Christmas?
On November 27, 2025, and December 24, 2025, Caribou Coffee is open from 6:00 AM to 2:00 PM. On December 31, 2025, it is open from 6:00 AM to 6:00 PM.
Can I order ahead using a mobile app for Caribou Coffee?
Yes, you can order ahead using the Caribou Coffee mobile app available on iOS and Android platforms.
What nearby places can I visit before or after enjoying a coffee at Caribou Coffee?
Nearby places include Foxcroft East Shopping Center for shopping, Green Brothers Juice and Smoothie Co for healthy food, and Foxcroft Food & Wine - SouthPark for dining and wine tasting, providing great spots to visit around your Caribou Coffee experience.
Is there a convenient bank ATM near Caribou Coffee for customer use?
Yes, a Wells Fargo ATM is located nearby, making it easy for customers to access banking services when visiting Caribou Coffee.
Are there professional services close to Caribou Coffee where I can combine errands?
Yes, nearby professional services include TruBlu Dental Line for dental needs, Meridian Title Co for real estate and legal services, and Underdog Business Strategies for copywriting and marketing support.