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Four coffee drinks with whipped cream and cold foam, plus two breakfast bowls of eggs and veggies on a table.
Brand Certified

Caribou Coffee

4.6
(414 reviews)

Business Details

7804 Fairview Road, Charlotte, NC
28226, United States
(704) 367-0050

About

Coffee ShopCafeBreakfast RestaurantCaribou Coffee
Life is Short, Stay Awake for it. Visit your nearby Caribou Coffee who believes that coffee is more than a drink with real ingredients. It's a personal experience that fuels your life and creates meaningful moments.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Caribou Coffee
7804 Fairview Road, Charlotte, NC
28226, United States

Hours

Reviews

4.6
414 reviews
5 stars
326
4 stars
47
3 stars
20
2 stars
10
1 star
11

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed; while many praised the friendliness and efficiency of the staff, several reviews highlighted instances of rudeness and poor customer service.

Coffee Quality

The quality of coffee received mixed reviews; some customers loved the drinks, while others found them overpriced or lacking in flavor.

Atmosphere

The café's atmosphere was frequently described as cozy and inviting, making it a popular spot for socializing and studying.

Order Accuracy

There were complaints about order accuracy and issues with the mobile app, leading to frustration among some customers.

Food Quality

Food offerings received varied feedback, with some customers enjoying the pastries while others found them lacking in quality.
  • RW
    Rob Welch
    Jan 30, 2026
    1.0
    The coffee was okay, but the service was awful. I came in for the first and last time 1/30 around 10 am. The cashier was extremely rude and I did not feel welcomed. I would rather support a friendly local establishment. Will not be back.
  • SP
    Shay Pruitt
    Jan 29, 2026
    2.0
    Hailey was so rude and disrespectful to me.
  • GC
    Gary Lee Cottrell
    Jan 2, 2026
    5.0
    This place was buzzing with people having conversations around their tables.Full house. Cozy! Great personalities at the service area.
  • CC
    Corbin clay
    Dec 26, 2025
    5.0
    Been here for me my whole life; tutoring, to studying, to coffee dates. Here for me now that I've moved away from Charlotte and I'll always come back here when I visit
  • EC
    edward cresci
    Dec 18, 2025
    3.0
    Stop here for a cup of coffee after I went to the adjacent UPS store. the line was long the cashier was very pleasant the baristas not as pleasant. coffee was a little overpriced for in my opinion lack of quality. definitely not the best cup of coffee I've had they try to rival Starbucks. I'm just over these big chains I just want a good single origin cup of coffee and nobody seems to have that

Frequently Asked Questions About Caribou Coffee

What are the regular opening hours for Caribou Coffee at 7804 Fairview Road, Charlotte?

Caribou Coffee is open Monday to Friday from 6:00 AM to 6:30 PM, and on Saturday and Sunday from 7:00 AM to 6:30 PM.

Does Caribou Coffee offer mobile ordering and delivery services?

Yes, Caribou Coffee provides in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.

Brand Certified Facts from Caribou Coffee

Caribou Coffee partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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