Buffalo Wild Wings

3.1
1891 reviews
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Business Details

14157 Steele Creek Road, Charlotte, NC
28273, United States
(704) 588-8137
https://www.buffalowildwings.com/locations/us/nc/charlotte/14157-steele-creek-road/sports-bar-871
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
14157 Steele Creek Road, Charlotte, NC
28273, United States

Hours

Reviews

3.1
1,891 reviews
5 stars
616
4 stars
333
3 stars
218
2 stars
165
1 star
559

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with many customers reporting long wait times and poor attention from staff, although some servers received high praise for their attentiveness.

Food Quality

Food quality is frequently criticized, with reports of cold, overcooked, or incorrect orders, though some customers enjoyed specific items like wings.

Staff Recognition

Several staff members, particularly bartenders and servers like Sarah and Tracy, received commendations for their excellent service, enhancing the overall experience for some patrons.

Atmosphere

The atmosphere is mixed; while some enjoy the sports viewing experience, others find the noise level overwhelming and the cleanliness lacking.

Management Issues

There are concerns about management and staffing, with many reviews indicating that the restaurant is often understaffed, leading to poor service and food quality.
  • BC
    bill credle
    Nov 2, 2025
    3.0
    The food and staff were good. But I don’t go to a bar to watch church. And yes that’s what they had playing.
  • PN
    Pats Nation
    Oct 22, 2025
    5.0
    TJ TJ TJ ask for him and your service will be A1 . He makes sure everything with your order is up to par. He definitely needs a raise no matter how much he makes!
  • CC
    Chris
    Oct 11, 2025
    2.0
    I don’t see how this Bdubs is still in business. Placed a to go order on the app, 20 traditional and 20 boneless wings, I picked it up and I go home and they screwed up the boneless wings and gave me traditional. Partner goes back and wants them to remake the missing boneless wings, but also the traditional wings were fried way too hard. The remake order gets screwed up also and we just get a refund.
  • EG
    Eric Gantwerk
    Oct 6, 2025
    3.0
    Won't be back. While our server was very nice, it took a very long time to get our food (wings and a sandwich) and it was just okay. Some of the food wasn't hot either. Didn't seem that busy, so not sure what the holdup was. It was Sunda yso football was on, but there was only one small TV on the Ryder Cup. Again,I understand it was football Sunday, but they couldn't spare ONE larger TV for what could have been an historic comeback? Besides our server, it was largely a forgettable experience.
  • SS
    samantha
    Oct 4, 2025
    1.0
    Take absolutely forever to bring only half of our order and they bring it wrong and without utensils every single time , I’ve came here a bunch not once has my food and side came out at the same time not to mention there’s literally no tables so I just don’t get it, server said no one’s on the kitchen but like why isn’t there people in the kitchen on a Saturday
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings serve?

Buffalo Wild Wings serves award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the operating hours of Buffalo Wild Wings at 14157 Steele Creek Road?

The restaurant is open from 11:00 AM to 1:00 AM Monday through Thursday, 11:00 AM to 2:00 AM on Friday and Saturday, and 11:00 AM to midnight on Sunday.