Buffalo Wild Wings

Reviews

• TM

  Trilaine C Massey

  1 day ago
  1.0
  The worst. The restaurant was understaffed knowing there was a NFL playoff game I town. We were greeted by a hostess telling us the wait to seat people was long and did we want to stay as every seat was full except two and they couldn’t clean them right now. She was rude and unprofessional so we decided not to stay but to place a takeout order instead. We asked if it might be faster and she said yes. My friends order was placed at 9:58 pm and mine was at 10.01. We both got 10 wings with fries and veggies respectively. Her order came out at 10:50 and mine was even 10 more minutes at 11:01. The wait area was chaos with express meal delivery drivers standing around waiting for orders fo more than 1 hour. I have never seen a business so ill prepared for business and will never go back.
• TP

  timothy pate

  Jan 2, 2026
  1.0
  Ordered Uber eats from this location. The driver had to wait 20 mins for the food and kept apologizing. Finally got the order and missing half of the order. We called them and let them know and someone spoke to the manager they said we could come back and get them. I guess whats the point of uber eats? Waited a while to go back so the food would be ready and waited another 45 mins while at the store to get the food. No one was in the restaurant and door dashers and people just waiting for orders. No one acknowledges you or seem to care. Honestly I should've read the reviews before ordering i guess my bad. Avoid this place.
• JF

  jason foust

  Jan 1, 2026
  1.0
  I went to this BW3 specifically to watch the Cotton Bowl — I arrived early, ordered food, and asked 45 minutes before kickoff if they could play the game audio. Our server repeatedly promised to talk to the manager to switch the audio and came back 4–5 times with the same excuse. “I am waiting on the manager”. When the game started there was still no audio. After giving them one last chance, we were told the manager was “busy in the kitchen.” Unbelievable. Calling yourselves a sports bar and failing to put on the audio for one of the biggest games of the year is unacceptable. The food and service were fine, but when a venue markets itself as a place to watch sports and then refuses to deliver the basics, it ruins the whole night. I should have trusted the many one-star warnings — instead I had to leave and watch the game elsewhere. Very disappointed.
• EK

  Edgar Koval

  Dec 26, 2025
  2.0
  This place is a disaster for its location and brand. Came to almost empty place , sat down and ordered almost right away. It took 41min for 2 drinks to arrive and 49min for food to come completely cold. I could not bare with that. Paid for drinks and left. All of this while understaffed and manager just standing at front not helping . Do not recommend this place to anyone.
• JT

  Justin Towers

  Dec 16, 2025
  3.0
  Walked in and no one was at the host desk to greet me or seat me. So, walked over to a server and asked if I could sit in his section. He said yes. I ordered the Classic Chicken wrap with pulled chicken. I distinctly said "pulled chicken" twice to make sure he heard. When the wrap came, the chicken was fried. Honestly, I didn't want to wait any longer so I started eating it anyway. When the server stopped by to ask me how everything was, I politely told him (even said I wasn't trying to be a Karen) that I ordered pulled chicken, but went ahead and ate because I didn't want to wait for them to remake it. He grabbed a menu off the table and said it can be confusing because even though the options are boneless wings or pulled chicken, you still have to specify grilled or fried. What?! I was so dumbfounded I didn't know what to say. Either BWW needs to be more clear on the menu or this guy is full of it. I have to imagine if I ask 10 people what pulled chicken looks like, at least 9 of them are going to say it looks like pulled pork on a bbq sandwich; and it's definitely not fried. And, if what I received is "pulled chicken", how is it any different than boneless wings? Btw, my bill had the word "crispy" next to the description of the chicken. Not one word in the description of the classic chicken wrap on the menu mentions "crispy". If this guys is right, I will change my review. I'm a fair person, and in that case it really is the fault of BWW corporate. Would also like to point out, that I see the owner directs reviewers to the BWW FAQ page and click on "orders and visits". "Orders and visits" does not exist on the FAQ page. In fact, if you click on the Contact Us link in the page it directs you to click on the "reach out" link at the bottom of the page for customer support. This link does not exist either.

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