Business Details
About
Bagel ShopBreakfast RestaurantCafeCoffee ShopSandwich RestaurantCatererBruegger's Bagels
Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
254 reviews
5 stars
99
4 stars
52
3 stars
15
2 stars
21
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including long wait times, unacknowledged orders, and rude staff interactions.
Cleanliness
Many reviews highlighted unsanitary conditions in the dining area and restrooms, with multiple mentions of dirty floors and tables.
Food Quality
While some customers praised the bagels and sandwiches, others noted inconsistencies in food preparation and quality, including incorrect orders and poorly made items.
Staffing Problems
Several reviews indicated that the location may be understaffed, leading to slow service and disorganization.
Customer Experience
Overall, the customer experience was negatively impacted by a lack of communication and responsiveness from staff, leading to frustration among patrons.
- SPScot Patmore4 days ago5.0All I can say is oh my lord. French toast bagel. Yes to heard me. Amazing breakfast sandwiches. Can't believe this place doesn't get a higher rating. Staff is professional and polite no long wait.
- JRJames ReynoldsJan 3, 20265.0I want to give a 5 star review for this VERY hard working team in the face of an intense lunch rush. The online orders just kept coming and clearly they needed more hands - they were doing the absolute best that they could. I saw smiles, they were giving updates on orders, and navigated negative customers. Props to those employees who kept their cool under intense pressure!
- MUmellissa underhillJan 1, 20261.0I went to pick up an online order. I had ordered it 30 minutes and I waited inside of the store for over 30 minutes and no one acknowledged me. It was the worst customer service I’ve ever experienced in my life. I do not recommend going in here because there is nobody in charge and no one is communicating
- KTKristy ThorntonDec 31, 20254.0We have visited this location twice. Both times the food and service are good, but the dining room is not clean. Today, besides the floor being filthy, we saw a roach.
- MMMaureen McManusDec 5, 20251.0I am working on the Hunting Wives, Season 2, and we just had the absolute WORST experience at Brueggers Park Road in Charlotte. We had a to go order for 40 people to be ready at 6:45a that we had set up 48 hours in advance. Brueggers was over an hour late in having everything ready. They didn't give us half of the things we ordered (and paid for), the sandwiches weren't cut in half like requested, and best of all, they were completely unphased by my poor employee almost on the brink of tears while waiting on this order, knowing she was going to be super late and would likely be chewed out by our superiors. Just did not care at all that they were completely at fault for having zero things ready at the agreed upon time and that it was affecting my employee to the point of tears. It hurts me because typically I adore Brueggers, but we will obviously never be able to use them again for this show (and I obviously cannot recommend them for any show I'm working on here moving forward.) I am also unable to get anybody on the phone, which is why I'm bothering to write a review. This was absolutely unacceptable and honestly, rude. Zero stars, DO BETTER.
Frequently Asked Questions About Bruegger's Bagels
What kind of bagels does Bruegger's Bagels specialize in?
Bruegger's Bagels specializes in authentic New York style bagels, available fresh every morning.
What are the operating hours of Bruegger's Bagels at 4327 Park Road, Charlotte?
Bruegger's Bagels is open daily from 6:00 AM to 2:00 PM.
Does Bruegger's Bagels offer catering services?
Yes, Bruegger's Bagels offers both breakfast and lunch catering which can be ordered online.
Can I order food ahead of time from Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app available on Android and iOS.
What payment methods are accepted at Bruegger's Bagels?
Bruegger's Bagels accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, Mastercard, Samsung Pay, and Visa.
Does Bruegger's Bagels have parking availability?
Yes, there is free street parking as well as free parking lots available near Bruegger's Bagels.
Is there a restroom available for customers at Bruegger's Bagels?
Yes, Bruegger's Bagels provides restroom facilities for customers.
Which nearby coffee shops can I visit along with Bruegger's Bagels?
You can visit Caribou Coffee, located nearby, for additional coffee options.
Are there any parks close to Bruegger's Bagels where I can enjoy a walk before or after my visit?
Yes, Briar Creek Greenway-Myers Park is a nearby park and hiking trail to enjoy around Bruegger's Bagels.
If I'm visiting Bruegger's Bagels, what other food options are nearby?
Nearby you can find Subway, Babe & Butcher, and Amelie's French Bakery & Cafe for a variety of dining choices.