Bojangles

3.6
896 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
6120 E Independence Blvd, Charlotte, NC
28212, United States

Hours

Reviews

3.6
896 reviews
5 stars
394
4 stars
145
3 stars
104
2 stars
70
1 star
183

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor management.

Food Consistency

While many customers enjoy the food, there are frequent complaints about food being cold, overcooked, or not fresh.

Order Accuracy

Numerous reviews indicate issues with incorrect orders, particularly in the drive-thru, leading to customer frustration.

Cleanliness

The cleanliness of the restaurant is inconsistent, with some customers noting a clean environment while others report dirty conditions.

Speed of Service

Service speed is often criticized, with long wait times reported in both the drive-thru and dining areas.
  • PF
    Percy Free
    2 days ago
    5.0
    We ordered some takeout at this Bojangles around noon today. The young lady at the cashier was extremely efficient and helpful.. and the food was as good as I can ever remember it at any Bojangles. We waited for some fresh Supremes and receive them. But the biscuits... wow. A long time since I've had biscuits that good, and I should know... Was a manager 40+ years ago. Thank you guys so much!
  • TG
    Teresa Goode
    Nov 9, 2025
    1.0
    I had to exchange my food because I didn't get the right thing and the manager had attitude
  • SB
    Shannon Brumbalow
    Nov 8, 2025
    1.0
    Absolutely awful! Waited almost 5 mins for someone to acknowledge me. Rude cashier. Finally place my order. Wait over 8 mins for bo rounds. What bojangles doesnt have bo rounds ready for BREAKFAST on a Saturday morning. Then no tea anywhere. Someone finally said they will make it. Absolutely awful! Do better bojangles.
  • DW
    Danielle West
    Oct 17, 2025
    1.0
    My husband went through the drive-through and the manager, old black lady was very rude. We traveled six hours from Maryland to come here to visit our son. Only thing we wanted was a piece of chicken. They said it would take seven minutes. my husband said is there another option to order something else? The nasty manager came over and said do you wanna wait Yes or No because I have something to do and walked away. So my husband got his money back because she was so rude. I will let everyone know not to come to this Bojangles because of the horrible service that was given to my husband.He went to Popeyes who treated him with much respect.
  • TW
    Teresa Williams
    Oct 7, 2025
    5.0
    The young lady at the drive was very sweet but how can you run out of lemonade for an Arnold Palmer? Lol

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are Bojangles' dine-in hours?

Bojangles is open for dine-in daily from 5:00 AM to 10:00 PM.