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Bojangles

3.5
(914 reviews)

Business Details

(704) 535-1020

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
6120 E Independence Blvd, Charlotte, NC
28212, United States

Hours

Reviews

3.5
914 reviews
5 stars
399
4 stars
148
3 stars
107
2 stars
72
1 star
188

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Several reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and unsanitary practices.

Positive Experiences

A few customers praised specific staff members for excellent service and highlighted enjoyable food experiences.
  • RD
    Robert Dunlap
    4 days ago
    4.0
    The food and the service was wonderful but it was completely overshowdowed by an extremely loud group of teenagers. I want to point out that only a few in the group were culpable but the few tarnished the entire group and the staff did try in vain to control the group.
  • PS
    Preston Stevens
    Feb 19, 2026
    1.0
    Tried to order food and they told me they couldn’t accept my $50 dollar bill for a 35 dollar order. They didn’t have enough change and acted like it was my problem. Manager was straight up rude. So you’re telling me you have less than 20 dollars in the register? Go get change!!!!! I manage a restaurant. It’s not hard to do.
  • DR
    Dr. Cole’s Auto Repair
    Feb 13, 2026
    1.0
    My Daughter and I stop in at the Bo’s on Galleria at-least 4-5 times a week for breakfast after we drop her siblings off to school. This morning I was on independence and stoped at this Bo’s instead, big mistake. After placing my order I handed cash to the teller, the manager Stephanie (ET phone home looking ah lady in a blond wig) had a nasty attitude first thing in the morning saying they don’t have any change so I can go to the bank and get change or find someplace else to eat, but I need to hurry up and make a decision and get the hell on. I was never rude or nasty so I’m not sure who pissed her off and I didn’t know that’s how Bo’s feels about their customers. Night and day difference between Galleria and Independence. Hey Bo’s how does a breakfast spot be open on a Friday morning and not have change?? Sounds like someone didn’t do their job. Excellent customer service Stephanie ya 🤡.
  • JR
    Jacari Robinson
    Jan 25, 2026
    1.0
    1/25/26 (the infamous snow storm/day in charlotte at that) They made me make a purchase to get grape jelly and hot sauce when I had an order from another bojangles just wow never heard of that so yeah 1 star inconvenience and attitude no customer service glad I dont have to come here often
  • IM
    Inquisitor master
    Jan 22, 2026
    1.0
    O, m, g, let me tell you the most. Nastiest manager in the world, dirty store, bad attitude, tap on a head, not the Bojangles cap but just a toboggan rude arrogant, they gave me someone else's food. I had to return the food once I got to my job and looked in a bag and saw that it was not my meal. I returned the meal, untouched and The manager didn't even want to compensate me with a meal or barely give me my money back after they made the mistake she would, she dismissed me rude, it was just awful experience.

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are Bojangles' dine-in hours?

Bojangles is open for dine-in daily from 5:00 AM to 10:00 PM.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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