Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and poor management.
Food Consistency
While many customers enjoy the food, there are frequent complaints about food being cold, overcooked, or not fresh.
Order Accuracy
Numerous reviews indicate issues with incorrect orders, particularly in the drive-thru, leading to customer frustration.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some customers noting a clean environment while others report dirty conditions.
Speed of Service
Service speed is often criticized, with long wait times reported in both the drive-thru and dining areas.
PF
Percy Free
2 days ago
5.0
We ordered some takeout at this Bojangles around noon today.
The young lady at the cashier was extremely efficient and helpful.. and the food was as good as I can ever remember it at any Bojangles.
We waited for some fresh Supremes and receive them.
But the biscuits... wow.
A long time since I've had biscuits that good, and I should know... Was a manager 40+ years ago.
Thank you guys so much!
TG
Teresa Goode
Nov 9, 2025
1.0
I had to exchange my food because I didn't get the right thing and the manager had attitude
SB
Shannon Brumbalow
Nov 8, 2025
1.0
Absolutely awful! Waited almost 5 mins for someone to acknowledge me. Rude cashier. Finally place my order. Wait over 8 mins for bo rounds. What bojangles doesnt have bo rounds ready for BREAKFAST on a Saturday morning. Then no tea anywhere. Someone finally said they will make it. Absolutely awful! Do better bojangles.
DW
Danielle West
Oct 17, 2025
1.0
My husband went through the drive-through and the manager, old black lady was very rude. We traveled six hours from Maryland to come here to visit our son. Only thing we wanted was a piece of chicken. They said it would take seven minutes. my husband said is there another option to order something else? The nasty manager came over and said do you wanna wait Yes or No because I have something to do and walked away. So my husband got his money back because she was so rude. I will let everyone know not to come to this Bojangles because of the horrible service that was given to my husband.He went to Popeyes who treated him with much respect.
TW
Teresa Williams
Oct 7, 2025
5.0
The young lady at the drive was very sweet but how can you run out of lemonade for an Arnold Palmer? Lol
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are Bojangles' dine-in hours?
Bojangles is open for dine-in daily from 5:00 AM to 10:00 PM.
When is the drive-through open at Bojangles?
The drive-through is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday until 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer a mobile app for ordering?
Yes, you can order through the Bojangles app available on both Apple App Store and Google Play Store, or via their website.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks.
Does Bojangles have seating available and is it family-friendly?
Yes, Bojangles offers seating and welcomes families. They also have a children’s menu.
Is Bojangles wheelchair accessible?
Yes, Bojangles has wheelchair accessible entrances and parking.
Are there any nearby automotive services close to Bojangles at 6120 E Independence Blvd?
Yes, customers can find several automotive services nearby such as Future Auto, Charlotte Glass Tinting, US Tires and Auto, Jose's Auto Repair, and Caliber Collision, which can be convenient if you need car care before or after your meal.
What nearby entertainment options are available near Bojangles?
Near Bojangles, you can visit the New Independence Arcade for gaming and entertainment, which makes for a fun stop before or after your meal.
Are there rental services near Bojangles for travelers needing a car?
Yes, Hertz Rent A Car and Varnadore provide car and truck rentals close to Bojangles, which can be useful if you’re traveling and need transportation.