Bojangles

3.1
1573 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
6915 Albemarle Rd., Charlotte, NC
28212, United States

Hours

Reviews

3.1
1,573 reviews
5 stars
482
4 stars
287
3 stars
221
2 stars
144
1 star
439

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and inattentive to customers' needs.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times for food.

Food Quality

Feedback indicated inconsistent food quality, with complaints about old, cold, or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and unkempt restrooms.

Management Issues

Customers expressed dissatisfaction with management, citing lack of oversight and poor handling of staff and customer interactions.
  • CA
    Chicc Adee
    Nov 3, 2025
    1.0
    Customer service sucks. I walked in to the counter. There were three employees standing there amongst each other, talking and walking watched me walk in and never acknowledged me.
  • DL
    Dawson Legg
    Oct 26, 2025
    1.0
    They will find someway to mess up your order. They never give straws and half the time a whole item on the receipt will be missing
  • RF
    Robert Fernandez
    Oct 25, 2025
    4.0
    Good chicken biscuit and seasoned fries.polite Great service
  • TL
    Tony Long
    Oct 20, 2025
    1.0
    Maybe spend some money for staff. Arrive at 6:05 and leave at 6:20 no service ever Two people to operate a store Yet spend thousands for branding a coliseum. what if you paid staff better?
  • GH
    Gwendolyn Higgs
    Oct 9, 2025
    1.0
    NO SCORE IN ANY CATERGORY FOR THIS LOCATION,THE MANAGER TIFFANY RUNS THE BOJANGLES LIKE A STORE IN THE HOOD. I WENT ONLY FOR BO BERYY BISCUITS , WAS ASKED BY TIFFANY THE MANAGER TO PULL FWD FOR 5 SECONDS AND THEN BACK UP TO THE DRIVE THRU WINDOW... TO STOP HER TIMER . AFTER 2 MINUTES SHE ASKED ME TO PULL UP TO THE SIDE DOOR AND MY ORDER WOULD BE BROUGHT OUT. I HAD PREVIOUSLY NOTICED THE CAR BEFORE ME DID THE SAME BACK UP ACTION ADVISED BY THE MANAGER AND ALMOST BACKED INTO MY CAR. AFTER I SAT AT THE DOOR AND WATCHED 3 CARS PULL IN AND OFF WITH ORDERS AND IM STILL WAITING ON BO BERRY , TRYING TO GET TO WORK , AFTER 11 MIN A WORKER CAME TO THE DOOR AS I WAS LEAVING MY CAR TO GO INSIDE FOR A REFUND . THE MANAGER TIFFANY REFUSED TO PROVIDE INFORMATION FOR CORPORATE OR OFFER AND EMPATHY FOR THE DISSERVICE . THE MANAGER WAS CONCERED ABOUT THE WAITING TIMER GOING OFF FOR LONG WAITS SERVING THE CUSTOMERS . HEY AND BY THE WAY THE OTHER STAFF WAS SO UNPROFESSIONAL LAUGHING AND BEING RUDE DURING MY INTERACTION. I WILL BE CONTACTING THE CORPORATE OFFICE AND ADVICE IF YOU WANT PROFESSIONAL AND COURTEOUS SERVICE DO NOT DEAL WITH THIS BOJANGLES LOCATION .

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin's for breakfast, lunch, and dinner.

What are the dining hours at Bojangles?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.