Bojangles

3.7
1213 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
7735 S. Tryon Street, Charlotte, NC
28217, United States

Hours

Reviews

3.7
1,213 reviews
5 stars
514
4 stars
248
3 stars
184
2 stars
74
1 star
193

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

While some customers enjoyed fresh and hot food, many others complained about stale, old, or poorly prepared items, leading to disappointment.

Cleanliness

The cleanliness of the restaurant was frequently criticized, particularly regarding the bathrooms and overall dining area.

Management Issues

Several reviews pointed out poor management practices, including lack of staff training and inadequate handling of customer complaints.

Ordering Experience

Customers expressed frustration with the automated ordering system and the overall disorganization during busy times.
  • DR
    Dean Rogers
    Nov 12, 2025
    3.0
    The food was good & hot when it did come out, but it took at least 20 minutes. They are strangely high tech, but that didn't help the mass confusion going on behind the counter. I stood there for a long time I heard a lot of screw ups and order errors. It has been a really long time since I have been to this location, now I remember why.
  • PF
    Phylicia Fox
    Nov 6, 2025
    1.0
    The food was horrible!! What happened to the bojangles taste?!?! Fries hard no seasoning chicken don’t taste right. Please hire people in there that care!! Disappointed I paid my hard earned money and the food was no good.
  • AS
    April Showers
    Oct 30, 2025
    1.0
    DO NOT EVER COME HERE ON YOUR LUNCH!! DO NOT EVER COME HERE ON YOUR LUNCH BREAK! Most disgusting and unprofessional location in all of Charlotte.
  • CH
    Cassandra Hamilton
    Oct 30, 2025
    3.0
    The automated system for ordering food was difficult. Thank goodness Euricka came and saved us! Food hit the spot. Busy place and nice and clean,
  • JT
    Jada Tate
    Oct 26, 2025
    1.0
    The African guy working the drive thru through sauces at my husband after my husband politely asked for sauce. He responded with an attitude and instead of handing us sauce, he threw them into the car. Needs to be fired immediately.

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are Bojangles' dine-in hours?

Bojangles' dine-in hours are Monday to Saturday from 5:00 AM to 10:00 PM, and Sunday from 5:00 AM to 10:00 PM.