Bojangles

3.1
1491 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
8521 N. Tryon St, Charlotte, NC
28262, United States

Hours

Reviews

3.1
1,491 reviews
5 stars
461
4 stars
275
3 stars
197
2 stars
130
1 star
428

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of professionalism.

Food Freshness

Many customers reported receiving cold, overcooked, or stale food, with several instances of incorrect orders.

Cleanliness

Multiple reviews mentioned unsanitary conditions in the restaurant, including dirty tables and restrooms.

Wait Times

Customers frequently complained about excessively long wait times for food, both in the drive-thru and inside the restaurant.

Staffing Issues

Several reviews indicated that the location is often understaffed, contributing to slow service and poor customer experiences.
  • MB
    Mimi Benfield
    1 day ago
    1.0
    Completely ignored by staff...was face to face with the cashier & he walked away. I dont want depressed /rude chicken anyways.
  • MS
    Melinda Sinclair
    Nov 14, 2025
    1.0
    Great location but the new crunch sandwich was ice cold. The cashier didn’t say anything nice; not even thank you.
  • RB
    Ricardo Bañuelos
    Oct 30, 2025
    1.0
    Las personas que trabajando aqui como que no les gusta su trabajo no saben a lo que vienen lo hacen de mala manera y se tardan demaciado.
  • DD
    Desmond Dinkins
    Oct 23, 2025
    1.0
    Terrible service. All the workers have attitudes. They threw my food on the counter the way the the cook drops the order down the chute. The woman greeted me by saying" what can I get for you?" Is the manager ok with that greeting? Is this franchised, so they don't care about common decency as long as they sell chicken? They said they were making no more sides, not that they were out of them. I was scared to ask for fresher chicken because they were so unaccommodating. Anyone should avoid patronizing this Bojangles. They treat you like crap, not an ounce of professionalism or customer service!!!
  • MR
    Michelle R
    Oct 22, 2025
    1.0
    Bojangles store #000506 on 8521 N Tryon... Absolutely horrible..so unprofessional...Khalil and Shetoria are a disgrace to the company...I believe they work day shift... If they are not happy to be flipping BO biscuits everyday they need to quit their jobs ASAP.. LAST TIME FOR ME ..Too many bad experiences at that location👎🏽👎🏽👎🏽

Frequently Asked Questions About Bojangles

What are the operating hours for dine-in service at Bojangles?

Bojangles offers dine-in service daily from 5:00 AM to 10:00 PM, except on Sunday when it opens at 6:00 AM.

Does Bojangles have drive-through service, and what are the hours?

Yes, the drive-through is open from 5:00 AM to 10:00 PM daily, with extended hours until 11:00 PM on Friday and Saturday, and from 6:00 AM to 10:00 PM on Sunday.