Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.2
1,376 reviews
5 stars
456
4 stars
243
3 stars
161
2 stars
134
1 star
382
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, rude staff, and incorrect orders, leading to a frustrating experience.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or improperly prepared items.
Cleanliness
The dining area and restaurant conditions were often described as dirty and poorly maintained.
Positive Staff Interactions
Some employees, like Miss Judy and Casey, received praise for their friendly and helpful service, providing a positive contrast to the overall negative feedback.
Management Concerns
Several reviews indicated issues with management, including lack of coordination and poor customer service practices.
- JJJaredNov 14, 20255.0Staff was very friendly I was surprised the how much energy the cashier had that early in the morning. She also told us about the new Coraline Crunch! Food was as good as always Bojangles food is never a bad choice.
- WRWilliam RossOct 30, 20255.0Great place to get breakfast
- GCGregg ChapmanOct 27, 20255.0Once again Bojangles hit the spot. Awesome service from Sandra, very polite and professional.
- RHRob HefnerOct 26, 20251.0I never review restaurants but this place is nuts. Every single time I try to get food from here, something is wrong. No lids, no bo bites (25 minutes after ordering and paying for them). That’s just the last two visits. I love Bojangles but this is the worst run one in the whole chain and nothing ever gets better
- SSShirley SweeneyOct 16, 20252.0Mine was take out. I ordered sweet tea and received unsweetened.. I ordered apple dessert but received cup of dirty rice. This was a bad day for my order
Frequently Asked Questions About Bojangles
What type of cuisine does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are Bojangles' dine-in hours?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.
Does Bojangles have a drive-through, and what are its hours?
Yes, Bojangles has a drive-through. It operates from 5:00 AM to 10:00 PM Monday through Thursday, until 11:00 PM on Fridays and Saturdays, and 6:00 AM to 10:00 PM on Sundays.
Where is Bojangles located?
Bojangles is located at 8720 Pineville-Matthews, Charlotte, NC 28226, USA.
What payment options does Bojangles accept?
Bojangles accepts cash, Mastercard, Travelers Cheque, and Visa.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services for various occasions.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has children's menus, wheelchair accessible entrances and parking, and offers free Wi-Fi.
Are there any Mexican restaurants near Bojangles where I can dine?
Yes, Frida's Mexican Cantina is a nearby Mexican restaurant you might visit before or after dining at Bojangles.
Where can I get coffee or baked goods near Bojangles?
Manhattan Bagel Co. and Bruegger's Bagels are nearby bagel shops and cafes, while Krispy Kreme offers donuts and bakery items close to Bojangles.
Are there other fast food chicken restaurants near Bojangles?
Yes, nearby fast food chicken restaurants include KFC and McDonald's, providing alternative dining options in the area.