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Bojangles

3.2
(1392 reviews)

Business Details

(704) 541-0396

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
8720 Pineville-Matthews, Charlotte, NC
28226, United States

Hours

Reviews

3.2
1,392 reviews
5 stars
463
4 stars
246
3 stars
162
2 stars
135
1 star
386

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted dirty dining areas and unsanitary conditions.

Service Quality

Customers frequently reported rude staff and poor customer service experiences.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items.

Food Quality

Several reviews mentioned cold, overcooked, or unsatisfactory food quality.

Wait Times

Long wait times for food were a common complaint across multiple reviews.
  • MM
    Mike Mahoney
    3 days ago
    5.0
    Fast and friendly service, great biscuits
  • MB
    Mr. Domingo B
    4 days ago
    3.0
    I went in around 1025 am to get a Breakfast sandwiches, but i changed one order to a 2 piece Dinner because the chicken had just been brought up front. I order a 2 piece wing & breast meal with Dirty rice and a Bacon egg & cheese Biscuit. Once i got home with my order i bit my biscuit and it was not done, my chicken was not fully cooked. Very Disappointing.
  • JJ
    josh
    Feb 22, 2026
    2.0
    Ive never had a problem getting extra sauces until now. I got 3 meals, with only 1 sauce, and they tried to charge me for 2 more. Also you got 2 of my 3 drink orders wrong. Horrible service, and arrogant management
  • JG
    Jimmy Gregg
    Feb 2, 2026
    1.0
    I should have known that it could not be a good experience when I walked in and the place was a pig pen. Filthy as can be. Kiosk order only no cash. Second bad sign. Food took 15 minutes to put together and then it was cold. Staff was rude as well. Never stop here again and probably all Bojangles for a very very long time to come. Should have driven a mile or so to the Chick-Fil-A. Live and learn
  • JM
    jake moore
    Jan 25, 2026
    5.0
    Every time I’ve come in (primarily mornings) they have always been very kind and my food was served quickly. Even offered great service in the snow storm. Very friendly staff, and the food quality has never disappointed me.

Frequently Asked Questions About Bojangles

What type of cuisine does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are Bojangles' dine-in hours?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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