Bojangles

3.4
1303 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
231 E Woodlawn, Charlotte, NC
28210, United States

Hours

Reviews

3.4
1,303 reviews
5 stars
497
4 stars
243
3 stars
170
2 stars
82
1 star
311

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported rudeness and unprofessional behavior.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and tasty meals, while others received old or improperly prepared items.

Cleanliness

Concerns about cleanliness in the restaurant and restrooms, with reports of dirty conditions.

Order Accuracy

Frequent issues with order accuracy, including missing items and incorrect orders.

Wait Times

Long wait times reported in both drive-thru and in-store, with some customers expressing frustration over delays.
  • DT
    D'Evian Thomas
    Jan 4, 2026
    5.0
    This is the best bojangles in this area. The service is great and the employees have great customer service .
  • CM
    Chris M.C
    Jan 2, 2026
    1.0
    The Hood's Bojangles.
  • CR
    Chrystal Rankin
    Dec 26, 2025
    3.0
    I went to this location this morning the young guy who was working the front register was unprofessional was on his phone the whole time while I'm waiting to order and then he asked me and an other customer what we order. The manager on duty didn't say nothing to him at all about being on his phone. My biscuit was hard and dry fries didn't have no kind of seasoning on it
  • SS
    Safiya Spivey
    Dec 5, 2025
    1.0
    **My Experience at This Bojangles** My experience at this Bojangles was extremely disappointing. I ordered the steak biscuit combo and asked for it to be made fresh. The first biscuit I received looked old, brown, and like it had been sitting out for a while. The biscuit itself was broken and crumbling. I asked for another one to be made fresh, and a lady in a red shirt (she appeared Spanish) prepared the second biscuit. When I received the second one, it still wasn’t right, so I asked the gentleman again for a fresh steak biscuit. I told him I didn’t mind waiting the five minutes. After waiting, the third biscuit I received was hot, but it still had the same brown spots on the patty—clearly showing it was an old patty that had just been dropped back into the fryer. It was still off in the middle, which confirmed it had been sitting around. On top of that, while I was eating, the manager who came in for night shift kept staring at me in a way that made me uncomfortable. The biscuit still wasn’t made correctly even after three tries, and the entire staff showed no concern for the situation. Their faces and energy made it clear they did not care. I’ve worked at Bojangles for two years, so I know the procedures and standards for making food—especially the steak biscuits. Even with updates, that process hasn’t changed. What I received was not made properly at all. Unfortunately, based on this visit, I would not recommend this Bojangles.
  • KF
    keith finkapulco
    Nov 23, 2025
    3.0
    The chicken sandwich was dry and over cooked. Service was good. The restaurant is dated. The kitchen looks like it needs a through cleaning.

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the operating hours for Bojangles at 231 E Woodlawn, Charlotte?

Bojangles is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.