Bojangles

Reviews

• AA

  Adam A1

  Feb 18, 2026
  5.0
  Great customer service with a great atmosphere very clean location!! I definitely recommend this location!
• AB

  Angela Boyd

  Feb 13, 2026
  5.0
  Had extra requests and the team was more than happy to accommodate. Glad I stopped at this location this morning 😊
• SJ

  Snuggly to Snatched Journey

  Feb 12, 2026
  5.0
  I wanted to make sure that I took time out and shared my recent experience with Bojangles , specifically Store #000016 in Charlotte, N.C. My daughter and I were hungry after leaving a meeting and decided to stop by a nearby Bojangles. We decided to go inside even though It was a little busy ,but we had no problems with waiting. From the start, the customer service was friendly. Our cashier, Desiree was very nice and greeted us with asking our orders. One of the items purchased was the 8 pc Chicken Meal. At the time, I didn't realize I was overcharged. Instead of paying the advertised promotional price of $19.99, I paid $28.99 for the meal. I did ask the cashier about it but she wasn't sure how to proceed with correcting the error. I told her I understand and that I would reach out to customer support for further assistance. Let me tell you, that the food was so freshly prepared and Desiree, made sure I had all the condiments such as the jelly, etc..and she even included the plates. Even if it wasn't a promo going on, it definitely was worth the price especially feeding a family of 4. Moving forward, I did reach out to customer support by email and they responded back with a very quick response which was a phone call made to me by their Area Manager named Tamileo Wakefield, who made it right. Mr. Wakefield and Bojangles have gone over and beyond with the customer satisfaction of granting me with my refund of a gift card that I wasn't expecting that covered beyond the promotion price. I just wanted to share the praise with everyone including Bojangles, specifically Mr. Tamileo Wakefield , with sharing the compliment that you are the GOAT ( " Greatest of All Time"). Thank you for providing such great customer service to your customers. Together you all make a difference and a great team. Mary Ann Barr🌻
• JH

  John Harper

  Feb 6, 2026
  1.0
  At 6:40am I tried to walk in and place my order. Door was locked. It says 5:00am for dine-in. A lady pointed to the drive through window. My work truck can't do it. Screw em, I'll go to QT. They have delicious products also.
• IT

  Isaiah Thomas

  Feb 2, 2026
  2.0
  The workers in the morning shift didn’t have on no gloves no hair nets ….. touching everything with their bare hands. It was kind of uncomfortable to watch. Customer service in food service was definitely great though. Food was fresh and hot, but just that little one concerned you guys need to practice on sanitation because that is nasty.

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