Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported rudeness and unprofessional behavior.
Food Quality
Inconsistent food quality; some customers enjoyed fresh and tasty meals, while others received old or improperly prepared items.
Cleanliness
Concerns about cleanliness in the restaurant and restrooms, with reports of dirty conditions.
Order Accuracy
Frequent issues with order accuracy, including missing items and incorrect orders.
Wait Times
Long wait times reported in both drive-thru and in-store, with some customers expressing frustration over delays.
DT
D'Evian Thomas
Jan 4, 2026
5.0
This is the best bojangles in this area. The service is great and the employees have great customer service .
CM
Chris M.C
Jan 2, 2026
1.0
The Hood's Bojangles.
CR
Chrystal Rankin
Dec 26, 2025
3.0
I went to this location this morning the young guy who was working the front register was unprofessional was on his phone the whole time while I'm waiting to order and then he asked me and an other customer what we order. The manager on duty didn't say nothing to him at all about being on his phone. My biscuit was hard and dry fries didn't have no kind of seasoning on it
SS
Safiya Spivey
Dec 5, 2025
1.0
**My Experience at This Bojangles**
My experience at this Bojangles was extremely disappointing. I ordered the steak biscuit combo and asked for it to be made fresh. The first biscuit I received looked old, brown, and like it had been sitting out for a while. The biscuit itself was broken and crumbling. I asked for another one to be made fresh, and a lady in a red shirt (she appeared Spanish) prepared the second biscuit.
When I received the second one, it still wasn’t right, so I asked the gentleman again for a fresh steak biscuit. I told him I didn’t mind waiting the five minutes. After waiting, the third biscuit I received was hot, but it still had the same brown spots on the patty—clearly showing it was an old patty that had just been dropped back into the fryer. It was still off in the middle, which confirmed it had been sitting around.
On top of that, while I was eating, the manager who came in for night shift kept staring at me in a way that made me uncomfortable. The biscuit still wasn’t made correctly even after three tries, and the entire staff showed no concern for the situation. Their faces and energy made it clear they did not care.
I’ve worked at Bojangles for two years, so I know the procedures and standards for making food—especially the steak biscuits. Even with updates, that process hasn’t changed. What I received was not made properly at all.
Unfortunately, based on this visit, I would not recommend this Bojangles.
KF
keith finkapulco
Nov 23, 2025
3.0
The chicken sandwich was dry and over cooked. Service was good. The restaurant is dated. The kitchen looks like it needs a through cleaning.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.
What are the operating hours for Bojangles at 231 E Woodlawn, Charlotte?
Bojangles is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Does Bojangles offer online ordering or a mobile app for ordering?
Yes, you can order through the Bojangles app available on iOS and Android or via their online ordering website.
What payment methods does Bojangles accept?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Does Bojangles offer dine-in, takeout, and delivery services?
Yes, Bojangles provides dine-in, takeout, and delivery options for customers.
Is Bojangles family-friendly and do they have a children’s menu?
Yes, Bojangles welcomes families and offers a children’s menu.
Does this Bojangles location have drive-through service?
Yes, this Bojangles location includes a drive-through for convenient ordering.
What nearby restaurants can I visit around Bojangles at 231 E Woodlawn?
Nearby restaurants include Taqueria Rosita for Mexican food, Carolina Prime Steakhouse for breakfast and brunch, Buffalo Wild Wings for American cuisine, McKoy’s Smokehouse and Saloon specializing in barbecue, and Tryon House Restaurant offering Southern-style dishes.
Are there any nearby convenience stores or gas stations near Bojangles?
Yes, The Pop Shoppe, CITGO, and Sunoco Gas Station are nearby, which can be useful for quick stops before or after your meal at Bojangles.
What nearby services can I find close to Bojangles at 231 E Woodlawn?
Close by you can find services such as Bitcoin Depot ATMs, Fidelity Accounting and Tax Corporation, Maidpure Charlotte cleaning services, and FedEx Office Print & Ship Center for shipping and printing needs.