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Bojangles

3.3
(979 reviews)

Business Details

(704) 398-1101

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3510 Mount Holly-Huntersville Rd., Charlotte, NC
28216, United States

Hours

Reviews

3.3
979 reviews
5 stars
349
4 stars
193
3 stars
116
2 stars
83
1 star
238

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being old, overcooked, or not fresh, leading to dissatisfaction.

Customer Service

Customer service experiences varied widely, with some praising staff while others reported rudeness and poor handling of orders.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including unsanitary conditions and a need for better maintenance.

Order Accuracy

Numerous customers experienced problems with incorrect orders or missing items, contributing to frustration.

Wait Times

Long wait times were frequently noted, both in the drive-thru and inside the restaurant, often exacerbated by staffing issues.
  • GK
    Greg Kudasz
    Feb 14, 2026
    1.0
    Drive through AI now doing three up sells per order. I want a bisquit not a five part conversation with a machine revenue enhancer.
  • WH
    Wyatt Horne
    Feb 9, 2026
    5.0
    The fries are such a hit or miss. Other than that the staff was friendly and quick
  • JC
    Justin Cook
    Feb 6, 2026
    5.0
    I have been coming to this location for 25 years! At times it's been up and down but for the last few months it has been dynamite. Serious shout out to the manager and crew for delivering consistently hot and fresh food.
  • SD
    Sierra Denise
    Jan 12, 2026
    1.0
    Bojangles should not sell breakfast all day biscuits aren't freshly made very disappointing I am positive those biscuits been sitting out for a while food was disgusting & the chicken bites taste like old burnt grease
  • MM
    Maz07
    Jan 9, 2026
    2.0
    Only reason I'm giving this two stars is because I love the food. This location seriously needs work on their customer service. Today and several other days in the past my order has been wrong, and today the person at the window actually brushed it off when I brought it up to them and told me that "that's not what it came through as". I felt like I was being talked down to because I was younger than them. I will not be returning to this location.

Brand Certified Facts from Bojangles

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Certified March 01, 2026Yext Knowledge Graph
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