Bojangles

3.3
965 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3510 Mount Holly-Huntersville Rd., Charlotte, NC
28216, United States

Hours

Reviews

3.3
965 reviews
5 stars
341
4 stars
193
3 stars
114
2 stars
82
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about old or overcooked items, as well as missing items from orders.

Management

Several customers noted issues with management, citing poor organization and lack of visible leadership during busy times.

Positive Experiences

Despite the negatives, some customers praised specific staff members for excellent service and noted that food was fresh and well-prepared on occasion.

Cleanliness

While some customers appreciated the cleanliness of the location, others reported unsanitary conditions and a need for better maintenance.
  • VM
    Vincent Marquez
    Nov 17, 2025
    1.0
    Been coming here for years and its only gotten worse. Today was the last time for us. No boxes for the family meal. No bottles for the lemonade. No gravy for the mashed potatoes. No egg or cheese on the biscuit (was paid for). And the chicken was burnt, all of it tasted like chared smoke. Either that or the fryer grease is so old that everything is picking up that flavor. Also don't bother ordering ahead. They never make it till you come to pick it up. So you have to wait anyways. No one insides takes charge. Have written to Bojangles many times with no response on previous issues. Do yourself a favor and forget this location exists.
  • TM
    Teresa McCorkle
    Oct 27, 2025
    5.0
    This is probably The Best Bojangles I’ve been to in years so if you want good chicken please come to this particular location. I came at 10am so I had to wait until 10:30am but it was ok because I had to take care of some things on my phone but the food was great and the service was even greater!
  • RL
    Robin London
    Oct 16, 2025
    1.0
    We were stuck in drive thru for a very long time to find out they didn't have food didn't tell until after taking money, could see food all over floor and on shelves where it didn't belong, they were just stepping on it ,alot of people on clock but no one cleaning up or cooking, asked for refund other than wait, didn't want anything out of there anyway seeing the condition!
  • MT
    Marshall Teague
    Oct 11, 2025
    1.0
    Love getting a sausage egg and cheese on biscuit dough that didn’t get cooked all the way the best sandwich from bojangles.
  • JJ
    Josh
    Sep 30, 2025
    1.0
    Horrible service at drive thru. Pretty much closed and hour and 15 mins early. Said they already cleaned the grill couldn't make anything. Only had chicken and chicken sandwich or biscuit.

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours for Bojangles?

Bojangles dine-in hours are from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended to 11:00 PM on Friday and Saturday.