Bojangles

3.3
973 reviews
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Business Details

3510 Mount Holly-Huntersville Rd., Charlotte, NC
28216, United States
(704) 398-1101
https://locations.bojangles.com/nc/charlotte/3510-mount-holly-huntersville-rd..html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3510 Mount Holly-Huntersville Rd., Charlotte, NC
28216, United States

Hours

Reviews

3.3
973 reviews
5 stars
346
4 stars
194
3 stars
115
2 stars
83
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about overcooked items, old food, and missing components in orders.

Cleanliness

Several customers noted cleanliness issues within the restaurant, including unsanitary conditions and a need for maintenance.

Management

Feedback indicated a lack of effective management, with calls for better staff training and oversight.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members and noted positive experiences with food quality and service.
  • MM
    Maz07
    3 days ago
    2.0
    Only reason I'm giving this two stars is because I love the food. This location seriously needs work on their customer service. Today and several other days in the past my order has been wrong, and today the person at the window actually brushed it off when I brought it up to them and told me that "that's not what it came through as". I felt like I was being talked down to because I was younger than them. I will not be returning to this location.
  • TT
    Tonya
    Jan 3, 2026
    5.0
    Great customer service!!
  • KP
    Karen Kim Peebles
    Jan 3, 2026
    5.0
    Food always hot and service awesome . Very clean .
  • VM
    Vincent Marquez
    Nov 17, 2025
    1.0
    Been coming here for years and its only gotten worse. Today was the last time for us. No boxes for the family meal. No bottles for the lemonade. No gravy for the mashed potatoes. No egg or cheese on the biscuit (was paid for). And the chicken was burnt, all of it tasted like chared smoke. Either that or the fryer grease is so old that everything is picking up that flavor. Also don't bother ordering ahead. They never make it till you come to pick it up. So you have to wait anyways. No one insides takes charge. Have written to Bojangles many times with no response on previous issues. Do yourself a favor and forget this location exists.
  • TM
    Teresa McCorkle
    Oct 27, 2025
    5.0
    This is probably The Best Bojangles I’ve been to in years so if you want good chicken please come to this particular location. I came at 10am so I had to wait until 10:30am but it was ok because I had to take care of some things on my phone but the food was great and the service was even greater!
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Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours for Bojangles?

Bojangles dine-in hours are from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended to 11:00 PM on Friday and Saturday.