Bojangles

3.4
1081 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
300 West Blvd, Charlotte, NC
28203, United States

Hours

Reviews

3.4
1,081 reviews
5 stars
397
4 stars
220
3 stars
136
2 stars
106
1 star
222

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the outstanding service from specific employees, many reported rude and unprofessional behavior from staff, leading to a mixed perception of customer service.

Food Quality

The quality of food was inconsistent, with some customers enjoying the chicken and biscuits, while others complained about old or poorly prepared items.

Wait Times

Numerous reviews highlighted excessively long wait times, particularly during busy hours, with some customers experiencing waits of over 30 minutes.

Cleanliness and Atmosphere

The newly remodeled location received positive feedback for its cleanliness and inviting atmosphere, although some customers noted issues with food handling practices.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor communication regarding their requests.
  • SS
    Saundra Scott
    1 day ago
    5.0
    Bo has been my favorite place to eat since it's fruition in charlotte. Love the tenders.
  • OG
    Oluseye Gbemiro
    5 days ago
    4.0
    Not much I interaction with staff.
  • AT
    Andrea Taylor
    Nov 13, 2025
    1.0
    I just got off the phone with another manager about their chicken supreme salad. They have no Parmesan cheese. The tomatoes are messed up. It’s like the Staff does not even know how to make a decent salad. The salads are causing over $10 and you would think you will be walking out with a salad like you get it from Whole Foods or Harris Teeter but you’re not and I hate to write this review because it’s so many Black people that worked there a lot of black children that work there but enough is enough, please train your staff or how to make a decent salad and the food as a hold. I am pissed off because the only thing they keep saying is we apologize we apologize damn apologize and train your staff to do the best job that they can do on people’s food. My salad once again had no Parmesan cheese tomato was smooshed. Chicken was not enough you have to keep asking for croutons you have to keep asking for dressing. I am tired of east and west Blvd., Bojangles. I got a better service when I used to go to Sugar Creek and other Bojangles I am pissed off tonight because actually I have spent about $50 on salad and I’m not going back. I’m gonna patronize the white restaurants to get a decent salad and that is sad..
  • BF
    Benjamin Ferguson
    Oct 31, 2025
    5.0
    Customer service was OUTSTANDING at this location..... 10/10 I was there in halloween when it was busy and the staff made me a priority. So nice to see in comparison to many other fast food options.
  • AV
    austin v
    Oct 12, 2025
    3.0
    According to Google this is the original bojangles location (first one). Its honestly like your typical bojangles experience (slow service) and a eindow to see how the biscuits are made

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours for Bojangles?

Bojangles is open for dine-in daily from 5:00 AM to 10:00 PM.