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Bojangles

3.4
(1094 reviews)

Business Details

300 West Blvd, Charlotte, NC
28203, United States
(704) 332-8924

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
300 West Blvd, Charlotte, NC
28203, United States

Hours

Reviews

3.4
1,094 reviews
5 stars
400
4 stars
221
3 stars
137
2 stars
106
1 star
230

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with long wait times at both the drive-thru and in-store.

Food Quality

Food quality was inconsistent, with some customers praising the chicken and biscuits while others complained about cold or poorly prepared items.

Customer Service

Customer service experiences varied widely, with some staff being described as friendly and helpful, while others were noted as rude and unprofessional.

Order Accuracy

There were numerous complaints about incorrect orders and issues with the ordering system, including problems with the automated drive-thru.

Cleanliness and Atmosphere

The location was noted for being clean and well-maintained, especially after recent renovations.
  • SL
    SARA D VARGAS LOSADA
    Feb 23, 2026
    1.0
    Extremely disappointed with my experience tonight. The restaurant was completely empty, yet our order was still wrong. I ordered a chicken sandwich with lettuce and tomatoes only, but it came with pickles — which I specifically did NOT want because I’m allergic to pickles. That’s a serious issue and could have been dangerous. On top of that, I ordered a strawberry cobbler and was asked to pull to the side to wait. I waited 30 minutes. After half an hour with no update, no apology, and no food, I had to leave without it. There is no excuse for this level of inaccuracy and delay when there were no other customers. Very disappointing service and lack of attention to food allergies.
  • KS
    Kendal Stone
    Feb 22, 2026
    3.0
    The usual hit or miss Boj experience. Young lady working the front, completely ignored folks at regular register. Watched a CATS driver walk in and stand around for 10 mins awaiting assistance. And she was never acknowledged or asked to use the kiosk. She left and I don’t blame her.
  • DW
    Dan Witzke
    Feb 12, 2026
    1.0
    Staff are incredibly disorganized, extremely slow, unbelievably rude, and act like they're ready to fight anyone at any given moment. Nobody I've ever encountered here has been the least bit kind or respectful, they all act like they hate being there, have no idea what they're doing, and they seem to hate the customers. They tore the original building down and replaced it, they need to do the same with the staff.
  • KM
    K McG
    Feb 6, 2026
    1.0
    The folks who work here are rude. I sat parked in my car for a bit before I went in and a large, angry woman who was having a smoke break in her uniform came up to my car and yelled at me and said I couldn’t park there. I wasn’t… needless to say I didn’t go get any food.
  • W0
    Winter land 09
    Feb 4, 2026
    1.0
    I called 3 time and they never picked up the phone and my biscuit was really cold and when they finally picked up the phone the general manager hung up on me. So very unprofessional. DON’T RECOMMEND, SAVE YOUR MONEY

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.

What are the dine-in hours for Bojangles?

Bojangles is open for dine-in daily from 5:00 AM to 10:00 PM.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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