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Bojangles

3.3
(1329 reviews)

Business Details

4322 Sunset Rd, Charlotte, NC
28216, United States
(704) 391-1350

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4322 Sunset Rd, Charlotte, NC
28216, United States

Hours

Reviews

3.3
1,329 reviews
5 stars
443
4 stars
287
3 stars
187
2 stars
108
1 star
304

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently poor customer service, with reports of rude staff, incorrect orders, and unprofessional behavior.

Food Quality

Many customers complained about receiving cold, old, or improperly prepared food, with some noting a lack of freshness.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty dining areas and unclean staff.

Inconsistency

Customers expressed frustration over the inconsistency in food quality and service, with some visits being satisfactory while others were disappointing.
  • WW
    writergrlT
    Feb 16, 2026
    1.0
    If you're going to have an ai taking orders at least the humans should be able to listen and hear the order. These workers act like they can't take 2 seconds to adjust an order. It takes no time. And it's this location always where I have issues. This is the last time. 3rd time will not be the charm because I will go to the location that cares.
  • BL
    Berkley Loeblein
    Feb 14, 2026
    5.0
    The ladies working were so friendly & happy this morning! The service was fast & it was so clean:)
  • KH
    King Howzer
    Dec 29, 2025
    1.0
    Yall made sure to charge me for the ranch for a wing dinner but failed to give me my 2nd side. This why I don’t care for fast food in the hood these kids don’t give a damn about nothing but tik tok and gossip.
  • G2
    Goldenking 2005
    Dec 17, 2025
    1.0
    Consistently bad customer service. Order often wrong. Fry boxes almost always only half full
  • CB
    Coco Bee
    Dec 17, 2025
    1.0
    Stopped here around 4:00pm ordered supreme meal, when I arrived home to eat, food was cold, supremes were old and dry. This is not the first time this has happened at this Location. People are funny about their money, why are you handing out food that you wouldn't eat? We pay for fresh food, and we are also the reason you even have a paycheck!!! Do better evening and night shift, smh

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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