Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted poor customer service, particularly during evening shifts, with reports of rude staff and long wait times.
Food Freshness
Many customers expressed dissatisfaction with the freshness of the food, often receiving cold or old items, despite some positive mentions of fresh meals.
Cleanliness
Several reviews noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail in order fulfillment.
Staff Attitude
Customers reported a mix of friendly and rude interactions, with some praising individual staff members while others criticized the overall attitude of the team.
SP
Shamauri Pegues
Oct 21, 2025
1.0
Worst Bojangles ever. Stay away after morning shift. They need a whole new crew for night shift. They’ll pass out old food & get an attitude when you ask for it fresh. Shame
AM
Aj Mitchell
Oct 19, 2025
3.0
Twenty bucks. I don't understand how.
WP
Wesley Pipez
Oct 10, 2025
1.0
The employees at the drive thru at night have the worst attitudes and by far the worst service around the area. Cashier with glasses slammed the window closed after getting my order repeatedly wrong. I usually have no issues with the morning crew but the evening crew is full of incompetent workers with no home training and a complete lack of customer service. I suggest the popeys next door if you want to avoid this type of horrible service. AVOID THIS LOCATION AT ALL COSTS.
MM
Mike Means
Oct 4, 2025
5.0
This bojangles is reliable they always get the order right and make it promptly. It’s probably one of the better bojangles.
AS
Annie Sheffield
Sep 20, 2025
1.0
The staff is super rude and the location is disgusting.
Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours at Bojangles?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through services?
Yes, Bojangles offers drive-through services. Hours are 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Can I order food from Bojangles using a mobile app?
Yes, you can order from Bojangles using their app available on both Apple App Store and Google Play.
What payment methods does Bojangles accept?
Bojangles accepts cash, Visa, Mastercard, and travelers checks as payment methods.
Does Bojangles provide catering services?
Yes, Bojangles offers catering services for various occasions.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has child menus, wheelchair accessible entrances and parking, and offers seating with free Wi-Fi.
What are some nearby attractions or businesses that visitors to Bojangles might also check out?
Nearby places include Bubba’s Barbecue for more Southern cuisine, Montgomery Gardens Apartments which is a local retirement home, and Microtel Inn & Suites by Wyndham Charlotte/Northlake for lodging options.
Are there convenience stores or gas stations near Bojangles for quick stops?
Yes, QT Gas Station and Citgo are nearby for fuel and convenience needs, as well as Walgreens and CVS Pharmacy for pharmacy and beauty supplies.
What competitors or similar restaurants are near Bojangles at 4322 Sunset Rd?
Nearby competitors include Popeyes Louisiana Kitchen and Cook Out, which serve similar Southern and fast food options.