Bojangles

3.3
1326 reviews
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Business Details

4322 Sunset Rd, Charlotte, NC
28216, United States
(704) 391-1350
https://locations.bojangles.com/nc/charlotte/4322-sunset-rd.html
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About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4322 Sunset Rd, Charlotte, NC
28216, United States

Hours

Reviews

3.3
1,326 reviews
5 stars
440
4 stars
287
3 stars
188
2 stars
108
1 star
303

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported consistently poor customer service, with rude staff and incorrect orders being common complaints.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, old, or improperly prepared items.

Cleanliness

Some customers noted that the restaurant was clean, while others reported unsanitary conditions and a lack of attention to cleanliness.

Inconsistency

There is a significant inconsistency in service and food quality, with some customers having positive experiences while others faced numerous issues.
  • KH
    King Howzer
    Dec 29, 2025
    1.0
    Yall made sure to charge me for the ranch for a wing dinner but failed to give me my 2nd side. This why I don’t care for fast food in the hood these kids don’t give a damn about nothing but tik tok and gossip.
  • G2
    Goldenking 2005
    Dec 17, 2025
    1.0
    Consistently bad customer service. Order often wrong. Fry boxes almost always only half full
  • CB
    Coco Bee
    Dec 17, 2025
    1.0
    Stopped here around 4:00pm ordered supreme meal, when I arrived home to eat, food was cold, supremes were old and dry. This is not the first time this has happened at this Location. People are funny about their money, why are you handing out food that you wouldn't eat? We pay for fresh food, and we are also the reason you even have a paycheck!!! Do better evening and night shift, smh
  • AH
    Alura Haynes
    Dec 12, 2025
    1.0
    The lady with the Christmas tree earrings so rude like god forbid somebody hungry
  • MB
    Mickey Bethea
    Nov 30, 2025
    3.0
    The manager Tasha was awesome . The other workers not so much one in specific a young child by the name of charisma/ carisma (unsure of the spelling of her name ) . She was very unprofessional and as I was attempting to order she didn’t greet me . When I ask to speak with Tasha charisma went to the side and resume to argue at me , raise her voice and she was trying to leave behind the counter to approach me and argue. The customer service suck!
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Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.