Bojangles

3.3
1316 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4322 Sunset Rd, Charlotte, NC
28216, United States

Hours

Reviews

3.3
1,316 reviews
5 stars
437
4 stars
285
3 stars
187
2 stars
108
1 star
299

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, particularly during evening shifts, with reports of rude staff and long wait times.

Food Freshness

Many customers expressed dissatisfaction with the freshness of the food, often receiving cold or old items, despite some positive mentions of fresh meals.

Cleanliness

Several reviews noted cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, indicating a lack of attention to detail in order fulfillment.

Staff Attitude

Customers reported a mix of friendly and rude interactions, with some praising individual staff members while others criticized the overall attitude of the team.
  • SP
    Shamauri Pegues
    Oct 21, 2025
    1.0
    Worst Bojangles ever. Stay away after morning shift. They need a whole new crew for night shift. They’ll pass out old food & get an attitude when you ask for it fresh. Shame
  • AM
    Aj Mitchell
    Oct 19, 2025
    3.0
    Twenty bucks. I don't understand how.
  • WP
    Wesley Pipez
    Oct 10, 2025
    1.0
    The employees at the drive thru at night have the worst attitudes and by far the worst service around the area. Cashier with glasses slammed the window closed after getting my order repeatedly wrong. I usually have no issues with the morning crew but the evening crew is full of incompetent workers with no home training and a complete lack of customer service. I suggest the popeys next door if you want to avoid this type of horrible service. AVOID THIS LOCATION AT ALL COSTS.
  • MM
    Mike Means
    Oct 4, 2025
    5.0
    This bojangles is reliable they always get the order right and make it promptly. It’s probably one of the better bojangles.
  • AS
    Annie Sheffield
    Sep 20, 2025
    1.0
    The staff is super rude and the location is disgusting.

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the dine-in hours at Bojangles?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.