Bojangles

3.5
1040 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4435 The Plaza, Charlotte, NC
28215, United States

Hours

Reviews

3.5
1,040 reviews
5 stars
378
4 stars
203
3 stars
166
2 stars
99
1 star
194

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff while others reported rudeness and long wait times.

Food Quality

Inconsistent food quality; some customers enjoyed fresh and flavorful meals, while others received cold or incorrect orders.

Cleanliness

Concerns about cleanliness, particularly in restrooms and food preparation areas.

Operational Issues

Frequent complaints about long wait times, locked doors during operating hours, and incorrect orders.
  • DM
    Dee Mobley
    2 days ago
    5.0
    Sometimes it's hot and sometimes not. Once the season fries did not have season salt on them. Got home and they were not seasoned on two orders.
  • RL
    Rihanna “LIFESTYLEOFRIRI.” Letrice
    3 days ago
    1.0
    I just left here and my chicken tenders wasn’t even how Bojangles chicken tenders look like, they didn’t answer the phone when I called or when I tired to come back around to get new ones, nothing was fresh, customer service is rude
  • JW
    Jason Williams
    6 days ago
    1.0
    So if you’re gonna sell a sandwich and up charge to make it a BLT you might want to put everything on the sandwich. This is the second time in the last time that I’ve come to this location and not only do they give me shredded lettuce instead of leaf lettuce neither time if I’ve gotten bacon on a BLT. You do know that that’s robbery correct? Will not be coming back
  • DI
    Doula Ivonna
    Nov 24, 2025
    5.0
    The manager Santario was amazing. His customer service is top tier. I’m coming back to this location just for this amazing service . It truly means a lot!
  • WY
    william young
    Nov 21, 2025
    4.0
    New setup in here. Awesome. Looks very nice in here. Even the restroom looks great. Now for the food. My chicken came out nice and hot. And I know that because my hands told me it was hot. 😂😂😂 taste good and crispy. This location maybe better than Popeyes chicken and I love Popeyes chicken. I got Cole slaw as my side. Hold on let me try it. Okay , firstly it’s such a small portion. But it tastes fresh. Only thing I wasn’t good with is the fact they had the orange twister soda dispenser for soda but they don’t have it actually. I asked staff member and I was informed that they don’t carry it. Long time for an orange twister soda. So there is my experience at this updated location of bojangles. Oh yeah, the music playing here is awesome as well. Nice laid back music. This is a nice touch in making the neighborhood look better. I will be back so long as it stays this comfortable and appealing. Thanks Bo. ✊🏿✊🏿✊🏿✊🏿

Frequently Asked Questions About Bojangles

What are the dine-in hours at Bojangles on weekdays?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and until 11:00 PM on Friday.

Can I use the drive-through service at Bojangles, and what are its hours?

Yes, the drive-through at Bojangles operates daily from 5:00 AM to 10:00 PM, extending to 11:00 PM on Fridays and Saturdays, and from 6:00 AM to 10:00 PM on Sundays.