Bojangles

3.5
1033 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4435 The Plaza, Charlotte, NC
28215, United States

Hours

Reviews

3.5
1,033 reviews
5 stars
376
4 stars
201
3 stars
166
2 stars
98
1 star
192

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the chicken and biscuits, noting that the food was flavorful and fresh, although there were complaints about items being overcooked or not prepared correctly.

Customer Service

Service quality varied significantly; while some staff were praised for being friendly and helpful, many reviews highlighted poor service, long wait times, and rude employees.

Cleanliness

Several customers reported unsanitary conditions, particularly in the bathrooms, which raised concerns about overall cleanliness.

Operational Issues

Frequent complaints about locked doors during operating hours and slow drive-thru service were noted, indicating operational inefficiencies.

Consistency

The restaurant's performance was inconsistent, with some customers experiencing excellent service and food quality, while others reported repeated mistakes and dissatisfaction.
  • JY
    Julia Yaroshevich
    2 days ago
    5.0
    Santario the GM does a wonderful job running this restaurant. Its super clean inside and they treat you like family. My food was hot, fresh, perfectly seasoned.
  • WY
    william young
    3 days ago
    4.0
    New setup in here. Awesome. Looks very nice in here. Even the restroom looks great. Now for the food. My chicken came out nice and hot. And I know that because my hands told me it was hot. 😂😂😂 taste good and crispy. This location maybe better than Popeyes chicken and I love Popeyes chicken. I got Cole slaw as my side. Hold on let me try it. Okay , firstly it’s such a small portion. But it tastes fresh. Only thing I wasn’t good with is the fact they had the orange twister soda dispenser for soda but they don’t have it actually. I asked staff member and I was informed that they don’t carry it. Long time for an orange twister soda. So there is my experience at this updated location of bojangles. Oh yeah, the music playing here is awesome as well. Nice laid back music. This is a nice touch in making the neighborhood look better. I will be back so long as it stays this comfortable and appealing. Thanks Bo. ✊🏿✊🏿✊🏿✊🏿
  • KN
    Kenny Ngo
    Oct 15, 2025
    5.0
    After shopping my 2 boys feel Hungry and we are go over there .. The chicken fresh 😋 Friendly Staff !! Hope to see you guys again..
  • LL
    LiveLife
    Oct 15, 2025
    5.0
    A new makeover to the restaurant. THE PLAZA and EASTEAY🎉
  • MM
    M.kasidah
    Oct 5, 2025
    1.0
    No one take our order for long time, everyone busy and we just waiting to give the order to someone. finally after 10 minutes we left without order anything!!! bad service

Frequently Asked Questions About Bojangles

What are the dine-in hours at Bojangles on weekdays?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and until 11:00 PM on Friday.

Can I use the drive-through service at Bojangles, and what are its hours?

Yes, the drive-through at Bojangles operates daily from 5:00 AM to 10:00 PM, extending to 11:00 PM on Fridays and Saturdays, and from 6:00 AM to 10:00 PM on Sundays.