Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.3
1,687 reviews
5 stars
572
4 stars
309
3 stars
248
2 stars
150
1 star
408
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several experiences highlighting poor service and lack of attention to customer needs.
Food Quality
Inconsistent food quality was noted, with complaints about overcooked items, incorrect orders, and food being served cold or stale.
Cleanliness
Numerous reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
Operational Issues
Frequent reports of being out of menu items and long wait times, particularly during peak hours, were common.
Positive Experiences
Despite the negatives, some customers praised friendly staff and good food on certain visits, indicating variability in service quality.
- DTDionne Tonkins4 days ago3.0It's hit or miss. They barely have wings when I go no matter the time of day. Maybe about 35 to 40 percent of the time. Sometimes the biscuits are soft and sometimes they are over cooked. I'm usually in line more than 15min. Slow!
- NJNicole JacksonDec 21, 20253.0One thing about Popeyes/Bojangles....they not going to have food.
- JPJoey PlemmonsDec 19, 20251.045 minutes in drive thru after I ordered food. Dont recommend. never again!
- OMoctavio moralesDec 18, 20251.0The new Carolina crunch was very very salty.Told them to replace or swap out for something else but the declined.Staff is rude food is salty.
- IOIsaac OttoDec 15, 20252.0Posted hours for dine are 5:00 am. Lobby was a closed for no posted reason at 8:00 am.
Frequently Asked Questions About Bojangles
What are Bojangles' dine-in hours throughout the week?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended to 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service, and what are the hours?
Yes, Bojangles offers drive-through service daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays; on Sunday, drive-through opens at 6:00 AM.
Can I order Bojangles food online or via an app?
Yes, you can order meals using the Bojangles app available on Apple and Android devices, or directly through their online ordering link.
Where is Bojangles located in Charlotte, NC?
Bojangles is located at 5321 Old Dowd Road, Charlotte, NC 28208, United States.
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern breakfast, lunch, and dinner dishes.
What payment methods are accepted at Bojangles?
Bojangles accepts Cash, MasterCard, Travelers Check, and Visa as payment options.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has a children's menu, wheelchair-accessible entrances and parking, and offers seating with free Wi-Fi.
Are there other fast food chicken restaurants near Bojangles?
Yes, nearby chicken restaurants include KFC, another Bojangles location, and Popeyes, offering customers several options for Southern-style fare in the area.
What nearby transportation options can help get to Bojangles?
Nearby transportation services include Sixt Car Rental agencies and Official Shuttle airport taxi services, assisting customers traveling to Bojangles near Charlotte Airport.
What nearby amenities are available around Bojangles for customers?
Customers can find convenience stores like 7-Eleven, gas stations such as Exxon & Mobil, and services like ProForce Home Inspection and Sunshine Cleaning Systems near Bojangles for added convenience.