Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.3
1,672 reviews
5 stars
570
4 stars
304
3 stars
243
2 stars
149
1 star
406
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with reports of rude staff and poor management. Some customers experienced friendly service, while others faced disrespect and neglect.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and hot meals, while others received cold, overcooked, or incorrect orders.
Cleanliness
The restaurant's cleanliness is a major concern, with multiple reviews highlighting dirty dining areas and unsanitary conditions in restrooms.
Operational Issues
Frequent complaints about being out of menu items and long wait times, especially during peak hours, indicate poor inventory management and staffing problems.
Technology Use
The AI ordering system in the drive-thru received mixed reviews, with some customers finding it efficient while others preferred human interaction.
- DMDavid Massey1 day ago1.0The Morning everything is fresh and good. After 5 2 👎 down! Chicken hard 2 biscuits instead of 4 ask for leg and thighs. Got breast and wings
- LLLisaNov 17, 20251.0A chicken spot, out of chicken… Let their automated system take my order 3TIMES for me to get to the window every time and they say they’re out of chicken, why are yall open. And I pretty sure it’s because they didn’t wanna cook anymore an hour before close.
- RDRaymond DiazNov 12, 20255.0Fantastic customer service. Really make you feel welcome and valued as a customer. Got my food very quickly and everything was correct. Best Bojangles in the area A+
- KMKevin MahadeoNov 8, 20251.0this location needs a visit from corporate!! lol ain’t no way that type of service keeps the lights on.
- DMDeb MadsenNov 5, 20255.0The staff is super friendly. The food is hot and delicious. They have the best ice tea around.
Frequently Asked Questions About Bojangles
What are Bojangles' dine-in hours throughout the week?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended to 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service, and what are the hours?
Yes, Bojangles offers drive-through service daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays; on Sunday, drive-through opens at 6:00 AM.
Can I order Bojangles food online or via an app?
Yes, you can order meals using the Bojangles app available on Apple and Android devices, or directly through their online ordering link.
Where is Bojangles located in Charlotte, NC?
Bojangles is located at 5321 Old Dowd Road, Charlotte, NC 28208, United States.
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern breakfast, lunch, and dinner dishes.
What payment methods are accepted at Bojangles?
Bojangles accepts Cash, MasterCard, Travelers Check, and Visa as payment options.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has a children's menu, wheelchair-accessible entrances and parking, and offers seating with free Wi-Fi.
Are there other fast food chicken restaurants near Bojangles?
Yes, nearby chicken restaurants include KFC, another Bojangles location, and Popeyes, offering customers several options for Southern-style fare in the area.
What nearby transportation options can help get to Bojangles?
Nearby transportation services include Sixt Car Rental agencies and Official Shuttle airport taxi services, assisting customers traveling to Bojangles near Charlotte Airport.
What nearby amenities are available around Bojangles for customers?
Customers can find convenience stores like 7-Eleven, gas stations such as Exxon & Mobil, and services like ProForce Home Inspection and Sunshine Cleaning Systems near Bojangles for added convenience.