Brand Certified
Bojangles
3.3(1695 reviews)
Certified by Bojangles • Mar 01, 2026
Business Details
5321 Old Dowd Road, Charlotte, NC
28208, United States
Certified by Bojangles • Mar 01, 2026
(704) 399-5174
Certified by Bojangles • Mar 01, 2026
https://locations.bojangles.com/nc/charlotte/5321-old-dowd-road.html
Certified by Bojangles • Mar 01, 2026
About
Certified by Bojangles • Mar 01, 2026
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Certified by Bojangles • Mar 01, 2026
Hours
Certified by Bojangles • Mar 01, 2026
Reviews
3.3
1,695 reviews
5 stars
576
4 stars
310
3 stars
249
2 stars
150
1 star
410
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent, with many customers reporting rude staff and long wait times.
Food Quality
Food quality varies significantly; some customers report fresh and hot meals, while others complain about overcooked or incorrect orders.
Cleanliness
Multiple reviews highlight poor cleanliness in the dining area and restrooms, contributing to a negative dining experience.
Operational Issues
Customers frequently mention issues with availability of menu items and inaccurate operating hours, leading to frustration.
- JMjame mcgriffFeb 12, 20265.0Everything was on point... Nice coworkers
- JHJohn HarperFeb 6, 20261.0Walked in at 6:15am. No one acknowledged me being there. At least 3 employees saw me. One female walked up and got a pie from the case right in front of me. Didn't say a word. I had been in there long enough to know they suck at their job.
- AGA GJan 24, 20263.0Usually stop by before work and no matter the time it's always a wait for something.. one time biscuits.. next time tenders... Says 5 mins.. next thing it's 20 mins waiting... Why does biscuits or tenders take 20 mins to make??? Didn't offer anything for the inconvenience... An extra tender something.. Food is good... But customer service def lacks.
- MOMonica OJan 24, 20261.0Help me understand why today is Saturday January 24, 2025 and I've been here twice? Once at 5:40 a.m and again at 7:00a.m., at 5:40 a.m. cars were lined up at the drive through and the restaurant appeared to be closed. However, when I came back at 7:00a.m. the restaurant still appeared to be closed with an employee standing there feeding her face. If your hours differ on the weekends lets try updating Google because it's clearing showing up as OPEN this morning! Meanwhile your employees still have all the lights off feeding their face while customers are sitting here confused about what's going on, this is bad business! Update: Today (2/20/2026) I stopped by at 6:17 a.m. and unfortunately I was hit with a rude message that this location won't open until 6:30a.m.! Cars are sitting everywhere waiting to place an order. I don't know who is managing this location but you're doing a terrible job! If the business hours change frequently UPDATE GOOGLE!!
- DADOOGA ARTJan 16, 20265.0This is probably the best bojangles in the city. I never write reviews for fast food but I've been to this location multiple times and my food is always hot and fresh. And the ppl working have always been nice. Most bojangles are hit and miss but this one has been good.
Frequently Asked Questions About Bojangles
What are Bojangles' dine-in hours throughout the week?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and extended to 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service, and what are the hours?
Yes, Bojangles offers drive-through service daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays; on Sunday, drive-through opens at 6:00 AM.
Can I order Bojangles food online or via an app?
Yes, you can order meals using the Bojangles app available on Apple and Android devices, or directly through their online ordering link.
Where is Bojangles located in Charlotte, NC?
Bojangles is located at 5321 Old Dowd Road, Charlotte, NC 28208, United States.
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern breakfast, lunch, and dinner dishes.
What payment methods are accepted at Bojangles?
Bojangles accepts Cash, MasterCard, Travelers Check, and Visa as payment options.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has a children's menu, wheelchair-accessible entrances and parking, and offers seating with free Wi-Fi.
Are there other fast food chicken restaurants near Bojangles?
Yes, nearby chicken restaurants include KFC, another Bojangles location, and Popeyes, offering customers several options for Southern-style fare in the area.
What nearby transportation options can help get to Bojangles?
Nearby transportation services include Sixt Car Rental agencies and Official Shuttle airport taxi services, assisting customers traveling to Bojangles near Charlotte Airport.
What nearby amenities are available around Bojangles for customers?
Customers can find convenience stores like 7-Eleven, gas stations such as Exxon & Mobil, and services like ProForce Home Inspection and Sunshine Cleaning Systems near Bojangles for added convenience.
Brand Certified Facts from Bojangles
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Certified March 01, 2026Yext Knowledge Graph
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