Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
2.6
790 reviews
5 stars
183
4 stars
104
3 stars
73
2 stars
71
1 star
359
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times, and frequent order mistakes.
Food Quality
Many reviews highlighted poor food quality, including undercooked chicken, hard biscuits, and cold items.
Staff Attitude
Several customers noted rude or apathetic behavior from staff, contributing to a negative dining experience.
Management Problems
Frequent mentions of poor management and understaffing, leading to operational inefficiencies and customer dissatisfaction.
- RMRuvim Mironyuk6 days ago2.0Got my food fast since it wasnt busy, but the ai ordering machine is annoying and unhelpful, the chicken was dry and dark like it was sitting under a heat lamp for 5 hours, also shredded lettuce on whats supposed to be a deluxe crispy sandwich? I was really hoping for better for the price i paid.
- ARAngela RJan 4, 20262.0Ordered a 2 piece dark combo about an hr before closing via the drive-thru, opened the box and had two wings! I drove back around and let them know this and was told they only had wings left. I said you should have let me know that when I placed my order! I ended up receiving two chicken strips in addition to the wings. Lesson... ALWAYS check your box before you leave the drive thru!
- KJkiara jacksonDec 23, 20251.0This is actually the worst food place I’ve ever been in my whole entire life. I sat there and waiting for an order for 20 plus minutes that was never even started . Employees have time to converse with customers but not make orders ? Fire everyone at this point , zero customer service skills.
- TBTony BuiDec 11, 20251.0I order 12 pieces chicken family meal missing an order large fries 🍟 and I waited 20 mins what a shame on this location😡🤬
- VVVISIONDec 10, 20254.0IT'S GOOD FOR A QUICK BITE IF YOU'RE ON THE MOVE. EVERYTHING WAS FRESH AND HOT. THE ATMOSPHERE WAS CLEAN AND AIRY. PLENTY OF SPACE IN THE SEATING AREA.
Frequently Asked Questions About Bojangles
What are the diner hours of Bojangles at 5825 Highland Shoppes Drive, Charlotte?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles offer a drive-through service and what are its hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, extending until 11:00 PM on Friday and Saturday.
What type of food can I expect at Bojangles?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern sides for breakfast, lunch, and dinner.
Can I place an order online or via an app for Bojangles?
Yes, you can order online at Bojangles' official order page or through the Bojangles app available on iOS and Android.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Travelers Check, and Visa for payment.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, offers a children's menu, has wheelchair accessible entrances and parking, and provides seating for dine-in customers.
Are there delivery and catering options at Bojangles?
Yes, Bojangles offers takeout, delivery with no-contact options, and catering services.
Which coffee shops are near Bojangles where I can grab a coffee before or after my meal?
Starbucks is nearby, offering a convenient option for coffee before or after your visit to Bojangles.
What other restaurants are located near Bojangles at Highland Shoppes Drive?
Nearby restaurants include Tropical Smoothie Cafe, NASCAR Refuel Tenders & Burgers, IHOP, and Salsarita's Fresh Mexican Grill, providing a variety of dining options.
Are there any services near Bojangles for banking or pet care?
Yes, Wells Fargo Bank is nearby for financial services, and Banfield Pet Hospital provides veterinary care close to Bojangles.