Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported long wait times, unprofessional staff, and poor customer service experiences.
Food Quality
Many reviews highlighted inconsistent food quality, including cold, stale, or overcooked items.
Management Concerns
Frequent mentions of poor management practices, including lack of food preparation and inadequate staff training.
Cleanliness
Several customers noted unsanitary conditions in the dining area and poor employee hygiene.
MB
michael byers
Jan 3, 2026
1.0
How can you not have chicken at 5:30 in the afternoon, this isn't the first especially when you have two special which is the 2 pc after 5 and also the 8pc family meal this place need a new manager on duty
DS
Dustin Sigmon
Dec 21, 2025
1.0
Place my order at 11:19am for online pickup at 11:40am it is 12:10pm my food still is not out. This has happened a couple times at this location.
FB
Farentino Bonds
Dec 21, 2025
3.0
Manager always has an attitude. Workers on the phone holding conversations.
CM
CCA Moto
Dec 9, 2025
1.0
I NEVER leave reviews but the last 3 times I’ve been here my food has either been COLD or so HARD you could play hockey with it. Not to mention the way the employees dress. Have some respect….. very disappointed in whoever is “Managing” this place.
KA
Kecia ANDREWS
Dec 1, 2025
1.0
3 pc dinner with 3 legs was not good at all. The chicken was not fresh. Fries were soggy. Ordered chicken supreme combo and chicken tenders were hard! Not fresh and tasted like it was reheated which made it hard! Fries were soggy as well. Nothing was edible! Best thing was the sweet potato pie. I called and spoke to manager. She said I needed to come back with receipt. They did not provide a receipt. I provided the time and total dollar amount at drive thru window. No Refund without a receipt I never had. Not happy. Will not come back to this Bojangles. I should have known better when u saw the store rating was only 90%
What are the dine-in hours at Bojangles on weekdays?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does Bojangles offer drive-through service and what are the drive-through hours?
Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, extended to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Where is the Bojangles location at 10329 Mallard Creek Road?
Bojangles is located at 10329 Mallard Creek Road, Charlotte, NC 28262, United States.
What kind of food and specialties does Bojangles serve?
Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner since 1977.
Can I order Bojangles food online or via an app?
Yes, you can order your Bojangles favorites through their app available on iOS and Android, or via their online ordering website.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks for payment.
Does Bojangles offer catering services?
Yes, Bojangles offers catering services for your events and gatherings.
Are there any convenient coffee shops nearby Bojangles at Mallard Creek Road?
Yes, Dunkin' is a nearby coffee shop where customers can grab coffee, donuts, or smoothies before or after visiting Bojangles.
What nearby medical facilities are close to Bojangles at 10329 Mallard Creek Road?
Nearby medical centers include Oak Valley Medical Clinic and Asthma & Allergy Specialists, PA - Mallard Creek, providing convenient access to healthcare near Bojangles.
Are there other fast food or dining options near Bojangles?
Yes, nearby dining options include Jimmy John's sandwich shop, Baskin-Robbins ice cream shop, and Indian restaurants like Persis Biryani Indian Grill and Madras Cafe for variety.