Bojangles

3.1
867 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
10329 Mallard Creek Road, Charlotte, NC
28262, United States

Hours

Reviews

3.1
867 reviews
5 stars
268
4 stars
144
3 stars
105
2 stars
78
1 star
272

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unprofessional staff, and poor customer service experiences.

Food Quality

Many reviews highlighted inconsistent food quality, including cold, stale, or overcooked items.

Management Concerns

Frequent mentions of poor management practices, including lack of food preparation and inadequate staff training.

Cleanliness

Several customers noted unsanitary conditions in the dining area and poor employee hygiene.
  • MB
    michael byers
    Jan 3, 2026
    1.0
    How can you not have chicken at 5:30 in the afternoon, this isn't the first especially when you have two special which is the 2 pc after 5 and also the 8pc family meal this place need a new manager on duty
  • DS
    Dustin Sigmon
    Dec 21, 2025
    1.0
    Place my order at 11:19am for online pickup at 11:40am it is 12:10pm my food still is not out. This has happened a couple times at this location.
  • FB
    Farentino Bonds
    Dec 21, 2025
    3.0
    Manager always has an attitude. Workers on the phone holding conversations.
  • CM
    CCA Moto
    Dec 9, 2025
    1.0
    I NEVER leave reviews but the last 3 times I’ve been here my food has either been COLD or so HARD you could play hockey with it. Not to mention the way the employees dress. Have some respect….. very disappointed in whoever is “Managing” this place.
  • KA
    Kecia ANDREWS
    Dec 1, 2025
    1.0
    3 pc dinner with 3 legs was not good at all. The chicken was not fresh. Fries were soggy. Ordered chicken supreme combo and chicken tenders were hard! Not fresh and tasted like it was reheated which made it hard! Fries were soggy as well. Nothing was edible! Best thing was the sweet potato pie. I called and spoke to manager. She said I needed to come back with receipt. They did not provide a receipt. I provided the time and total dollar amount at drive thru window. No Refund without a receipt I never had. Not happy. Will not come back to this Bojangles. I should have known better when u saw the store rating was only 90%

Frequently Asked Questions About Bojangles

What are the dine-in hours at Bojangles on weekdays?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday, and from 5:00 AM to 11:00 PM on Friday and Saturday.

Does Bojangles offer drive-through service and what are the drive-through hours?

Yes, Bojangles offers drive-through service from 5:00 AM to 10:00 PM Monday through Thursday, extended to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.