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Bojangles

3.1
(876 reviews)

Business Details

(704) 503-4648

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
10329 Mallard Creek Road, Charlotte, NC
28262, United States

Hours

Reviews

3.1
876 reviews
5 stars
269
4 stars
144
3 stars
106
2 stars
80
1 star
277

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unprepared food, and rude staff, indicating a significant lack of effective management and customer service.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, stale, or improperly cooked items, including burnt chicken and soggy fries.

Cleanliness

Customers noted that the restaurant was often dirty, with unclean tables and food preparation areas, contributing to a negative dining experience.

Management Concerns

Frequent mentions of poor management practices, including staff attitudes and lack of food preparation, suggest a need for better leadership at this location.
  • LD
    Lawrence Dickerson
    5 days ago
    1.0
    Order and wait. Team is lethargic and does not seem service oriented. Avoid this bojangles. It so no bo time
  • JW
    Jason Wright
    Feb 23, 2026
    2.0
    The food isn’t the issue here. Rude employees that couldn’t care less. If you dislike working with customers this much maybe you should do us all a favor and try a different job.
  • BD
    BriAnna Dozier
    Feb 23, 2026
    1.0
    Food takes way too long, i was in like and they told me to go park, then i see the next 3 cars behind me get parked as well. I sat there for 30 minutes waiting for my food.
  • NN
    nizam
    Feb 18, 2026
    1.0
    wasted 20 mins waiting for an online order just for the wrong item to be made. was told i would have to wait another 20 mins.
  • SD
    Stevon Davis
    Feb 5, 2026
    1.0
    This bojangles got to do a remodel / Make Up. The drinks always water down. They need new people reading the orders cause my Cajun Fillet biscuit never have my egg on it when I ask for it!!! THEN WHEN HONEYMUSTARD Get 50-Cent ….

Brand Certified Facts from Bojangles

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Certified March 01, 2026Yext Knowledge Graph
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