Bojangles

3.3
735 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1101 W. Sugar Creek, Charlotte, NC
28213, United States

Hours

Reviews

3.3
735 reviews
5 stars
250
4 stars
135
3 stars
104
2 stars
75
1 star
171

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, with many waiting excessively for their orders.

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, including instances of racial profiling.

Food Quality

Several customers expressed dissatisfaction with the food quality, mentioning issues like cold or undercooked items.

Cleanliness

The restaurant's cleanliness was criticized, with reports of dirty tables and unsanitary conditions.

Management Issues

Customers noted poor management practices, including lack of responsiveness to complaints and inadequate staffing.
  • CE
    Cool Kid Entertainment
    4 days ago
    5.0
    They had messed up my order, I didn’t find out until I got to work but I called in and Kosha got me right thanks for the good customer service.
  • KT
    Keyerick Taylor
    Nov 15, 2025
    5.0
    By far it's the best Bojangles even with the homeless population being close to the establishment , they seem to keep parking lots inside eating area bathroom Clean
  • LT
    Laquandra Truesdale
    Nov 14, 2025
    5.0
    I love Bojangles in definitely their biscuits
  • KJ
    Kevin Jackson
    Nov 6, 2025
    5.0
    Top turbo Bojangles probably the best one in town, always fresh fast service no weight. I just love going to this location. BoBiscuits oh my God. Chicken is always fresh the daytime, we got a couple five dollar and eight dollar meals you can grab. I highly recommend it for a quick fast food meal good quality. There are some nice staff in there as well. Good people thank you very much. @MyFoneEatsFirst
  • WE
    Wil Evans
    Nov 4, 2025
    2.0
    The slowest Bojangles in Charlotte. Multiple people left due to the waiting. Employees not working on orders just taking them

Frequently Asked Questions About Bojangles

What are the dining hours at Bojangles located at 1101 W. Sugar Creek in Charlotte, NC?

Bojangles is open for dine-in daily from 5:00 AM to 10:00 PM.

Can I use the drive-through service at Bojangles and what are its hours?

Yes, the Bojangles drive-through is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday until 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.