Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported slow service, with many waiting excessively for their orders.
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, including instances of racial profiling.
Food Quality
Several customers expressed dissatisfaction with the food quality, mentioning issues like cold or undercooked items.
Cleanliness
The restaurant's cleanliness was criticized, with reports of dirty tables and unsanitary conditions.
Management Issues
Customers noted poor management practices, including lack of responsiveness to complaints and inadequate staffing.
CE
Cool Kid Entertainment
4 days ago
5.0
They had messed up my order, I didn’t find out until I got to work but I called in and Kosha got me right thanks for the good customer service.
KT
Keyerick Taylor
Nov 15, 2025
5.0
By far it's the best Bojangles even with the homeless population being close to the establishment , they seem to keep parking lots inside eating area bathroom
Clean
LT
Laquandra Truesdale
Nov 14, 2025
5.0
I love Bojangles in definitely their biscuits
KJ
Kevin Jackson
Nov 6, 2025
5.0
Top turbo Bojangles probably the best one in town, always fresh fast service no weight. I just love going to this location. BoBiscuits oh my God.
Chicken is always fresh the daytime, we got a couple five dollar and eight dollar meals you can grab. I highly recommend it for a quick fast food meal good quality. There are some nice staff in there as well. Good people thank you very much.
@MyFoneEatsFirst
WE
Wil Evans
Nov 4, 2025
2.0
The slowest Bojangles in Charlotte. Multiple people left due to the waiting. Employees not working on orders just taking them
What are the dining hours at Bojangles located at 1101 W. Sugar Creek in Charlotte, NC?
Bojangles is open for dine-in daily from 5:00 AM to 10:00 PM.
Can I use the drive-through service at Bojangles and what are its hours?
Yes, the Bojangles drive-through is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday and Saturday until 11:00 PM, and Sunday from 6:00 AM to 10:00 PM.
Does Bojangles offer breakfast, lunch, and dinner?
Yes, Bojangles serves breakfast, lunch, and dinner with classic Southern dishes including boldly seasoned chicken and scratch-made biscuits.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Travelers Checks, and Visa for payment.
Is there a mobile app to order from Bojangles?
Yes, you can order through the Bojangles app available on the Apple App Store and Google Play Store.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services along with dine-in, drive-through, takeout, and delivery options.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has a children's menu, wheelchair accessible entrances and parking, and restroom facilities.
What fast food restaurants are located near Bojangles at 1101 W. Sugar Creek?
Nearby fast food options include Wendy's, KFC, McDonald's, and Tacos El Thor, providing a variety of food choices in the area.
Are there hotels close to Bojangles for visitors seeking accommodation?
Yes, there are several nearby hotels including Motel 6, Continental Inn Charlotte, North Charlotte Inn, Travel Inn, Royal Inn, Brookwood Inn, Americas Best Value Inn, and Vesper Resorts.
What nearby amenities can enhance my visit to Bojangles on W. Sugar Creek?
Convenience stores and gas stations such as Raceway, Shell, Exxon & Mobil Stations, and 7-Eleven are nearby, making it easy to refuel or grab essentials before or after dining.