Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Food Quality
Several customers reported receiving cold, stale, or improperly prepared food, leading to disappointment and complaints about the overall quality.
Wait Times
Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant, contributing to frustration.
Cleanliness
There were complaints about the cleanliness of the restaurant and the bathrooms, with some customers noting unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items.
JD
John Doe
Nov 14, 2025
5.0
Great staff!
Came in late for a pickup order. Order was picked up by another customer.
Staff were able to make it right promptly without going through online form.
Saved my dinner 😁
TJ
Taylor Jones
Oct 30, 2025
1.0
I got 2 large fries and I got 2 large drinks , the two drinks were a starry and a Pepsi the drinks were absolutely terrible both flat to the point where it is unbearable to drink which were served by the workers.and the fries just make no sense at all why get a large if you’re going to under fill it. Doesn’t make any sense at all why pay for a large to get the amount of a medium.waste of money !!!
AJ
Amanda Johnson
Oct 25, 2025
3.0
Terrible
I don't/can't really "do" spicy foods like that... To me, the tenders don't start out spicy.... However, they are spicy as you continue eating them
There wasn't any spice warning on the menu. I can say that I absolutely LOVE the sweet potato pies and the Bo'rounds
MC
Michael Crittenden
Oct 17, 2025
2.0
This specific location is SUPER weird about their bathroom. They'll let you use it. But you better be quick about it. Also, the staff at this location are pretty awful. The food at ANY Bojangles makes horrible staff worth dealing with, though. Love me some Bojangles.
DF
Darron Frazier
Oct 14, 2025
1.0
Tuesday night 10 -14 at 9 put in an online order. When I arribed the door was locked and two young females who should not be on anyones time clock sittin inside talkong bout we are not making anymore chicken amd I should cancel my order online. When i go to cancel ot says order has been filled. What a joke for service. Cmon C Chavonne Falls were are you door says you are the general manager. Were is your number based on these complaints it should be posted by now.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are Bojangles' dining hours?
Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
Does Bojangles have a drive-through, and what are its hours?
Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food online or through an app?
Yes, you can order online at Bojangles' website or use the Bojangles app available on iOS and Android for convenient ordering and exclusive offers.
What payment options does Bojangles accept?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment methods.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has seating, offers a children's menu, and has wheelchair accessible entrances and parking.
Does Bojangles offer catering services?
Yes, Bojangles provides catering services for events and groups.
What nearby places can I visit before or after dining at Bojangles on W. Trade St?
Nearby you can visit the Carolina Actors Studio Theatre for theatrical productions, the Arts Factory @ JCSU for art galleries, or Rosa Parks Farmers Market for fresh local produce, enhancing your visit experience.
What automotive services are close to Bojangles at 1402 W. Trade St?
Nearby automotive services include Queen City Recovery Towing and Joy Automotriz, which can assist with vehicle repairs or towing needs while you dine.
Are there convenient fueling and convenience store options near Bojangles at 1402 W. Trade St?
Yes, nearby gas stations and convenience stores include Marathon Gas, Mobil, and Quick n ez, convenient if you need to refuel or grab essentials before or after your meal.