Bojangles

3.5
1035 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1402 W. Trade St, Charlotte, NC
28216, United States

Hours

Reviews

3.5
1,035 reviews
5 stars
416
4 stars
190
3 stars
126
2 stars
82
1 star
221

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Several customers reported receiving cold, stale, or improperly prepared food, leading to disappointment and complaints about the overall quality.

Wait Times

Many customers experienced long wait times for their orders, both in the drive-thru and inside the restaurant, contributing to frustration.

Cleanliness

There were complaints about the cleanliness of the restaurant and the bathrooms, with some customers noting unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items.
  • JD
    John Doe
    Nov 14, 2025
    5.0
    Great staff! Came in late for a pickup order. Order was picked up by another customer. Staff were able to make it right promptly without going through online form. Saved my dinner 😁
  • TJ
    Taylor Jones
    Oct 30, 2025
    1.0
    I got 2 large fries and I got 2 large drinks , the two drinks were a starry and a Pepsi the drinks were absolutely terrible both flat to the point where it is unbearable to drink which were served by the workers.and the fries just make no sense at all why get a large if you’re going to under fill it. Doesn’t make any sense at all why pay for a large to get the amount of a medium.waste of money !!!
  • AJ
    Amanda Johnson
    Oct 25, 2025
    3.0
    Terrible I don't/can't really "do" spicy foods like that... To me, the tenders don't start out spicy.... However, they are spicy as you continue eating them There wasn't any spice warning on the menu. I can say that I absolutely LOVE the sweet potato pies and the Bo'rounds
  • MC
    Michael Crittenden
    Oct 17, 2025
    2.0
    This specific location is SUPER weird about their bathroom. They'll let you use it. But you better be quick about it. Also, the staff at this location are pretty awful. The food at ANY Bojangles makes horrible staff worth dealing with, though. Love me some Bojangles.
  • DF
    Darron Frazier
    Oct 14, 2025
    1.0
    Tuesday night 10 -14 at 9 put in an online order. When I arribed the door was locked and two young females who should not be on anyones time clock sittin inside talkong bout we are not making anymore chicken amd I should cancel my order online. When i go to cancel ot says order has been filled. What a joke for service. Cmon C Chavonne Falls were are you door says you are the general manager. Were is your number based on these complaints it should be posted by now.

Frequently Asked Questions About Bojangles

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are Bojangles' dining hours?

Bojangles is open for dine-in from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.