Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned unsatisfactory food quality, including dry chicken, cold fries, and improperly cooked biscuits.
Cleanliness
Several customers noted unclean conditions in the restaurant, including dirty bathrooms and trash in the dining area.
Staff Attitude
Customers frequently commented on the negative attitude of staff, with some describing interactions as dismissive or hostile.
Drive-Thru Experience
While some praised the drive-thru for speed, many others reported long waits and issues with order accuracy.
NG
NC Gee
Nov 15, 2025
4.0
Staff always friendly..
CC
cam cam
Nov 7, 2025
4.0
Edit: They are always out of strawberry jelly!
MP
Monique Perdue-Johnson
Nov 6, 2025
4.0
The service would have been great had I had some help paying with cash the crew that's working does not pay the customers any attention because they have the computer system to take orders however everyone does not pay with a card and someone needs to be available to take care of that unfortunately this crew at this store does not pay attention to that and quite frankly gave me the impression that they really didn't care to help me out. In addition to the fact there were no napkins or ketchup packets in the lobby area and you have to ask for it with five biscuits two packs of jelly is not enough.
TC
Tamika China
Nov 1, 2025
1.0
Ordered curbside pickup and never received my order after waiting almost 30 minutes. I even tried calling into the store several times after I let them know I was there by the email they sent. I saw people come in and go while I sat and waited. I wasn't able to physically get out and go in myself, so I ended up calling my bank to stop payment.
TL
Trading is a Lifestyle
Oct 26, 2025
1.0
When Asked for my Supremes to be cooks well done, the cashier's looked visibly up set as thought he was the one going back there to cook them. I waited all of 30 secs before another worker brought the same box back out with 1 extra supreme in the box, yet the chicken was still not cooked to my liking. I didn't know it would be so much work to throw 4 supreme in the fryer for an extra 3 mins. I will continue to support other locations, the service here isnt good
Bojangles' dine-in hours are daily from 5:00 AM to 10:00 PM.
Does Bojangles have a drive-through, and what are the hours?
Yes, Bojangles has a drive-through open daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays, and opening at 6:00 AM on Sundays.
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern breakfast, lunch, and dinner items.
Can I order Bojangles food online or through an app?
Yes, you can order Bojangles food online via their website or through their app available on both iOS and Android platforms.
What payment methods are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment options.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has a children's menu, and offers wheelchair accessible entrances and parking.
Does Bojangles offer catering services?
Yes, Bojangles offers catering for various occasions.
What nearby places can help me plan my visit to Bojangles?
Near Bojangles, you can find places like Pinnacle Financial Partners bank, Walgreens Specialty pharmacy, and the Central Piedmont Education Center, which might be convenient for errands or appointments before or after dining.
Are there any nearby recreational spots or bars near Bojangles?
Yes, you can visit Devil's Logic Brewing beer garden and Midtown Tavern sports bar close to Bojangles for drinks or socializing before or after your meal.
How can I use public transit or nearby services to get to Bojangles?
While specific transit stations aren't listed, Bojangles is located at 1407 E. Third Street in Charlotte, near well-known locations like Domino's Pizza and Bank of NC, which can help orient your travel.