Bojangles

3.5
1546 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1407 E. Third Street, Charlotte, NC
28204, United States

Hours

Reviews

3.5
1,546 reviews
5 stars
570
4 stars
329
3 stars
225
2 stars
119
1 star
303

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned unsatisfactory food quality, including dry chicken, cold fries, and improperly cooked biscuits.

Cleanliness

Several customers noted unclean conditions in the restaurant, including dirty bathrooms and trash in the dining area.

Staff Attitude

Customers frequently commented on the negative attitude of staff, with some describing interactions as dismissive or hostile.

Drive-Thru Experience

While some praised the drive-thru for speed, many others reported long waits and issues with order accuracy.
  • NG
    NC Gee
    Nov 15, 2025
    4.0
    Staff always friendly..
  • CC
    cam cam
    Nov 7, 2025
    4.0
    Edit: They are always out of strawberry jelly!
  • MP
    Monique Perdue-Johnson
    Nov 6, 2025
    4.0
    The service would have been great had I had some help paying with cash the crew that's working does not pay the customers any attention because they have the computer system to take orders however everyone does not pay with a card and someone needs to be available to take care of that unfortunately this crew at this store does not pay attention to that and quite frankly gave me the impression that they really didn't care to help me out. In addition to the fact there were no napkins or ketchup packets in the lobby area and you have to ask for it with five biscuits two packs of jelly is not enough.
  • TC
    Tamika China
    Nov 1, 2025
    1.0
    Ordered curbside pickup and never received my order after waiting almost 30 minutes. I even tried calling into the store several times after I let them know I was there by the email they sent. I saw people come in and go while I sat and waited. I wasn't able to physically get out and go in myself, so I ended up calling my bank to stop payment.
  • TL
    Trading is a Lifestyle
    Oct 26, 2025
    1.0
    When Asked for my Supremes to be cooks well done, the cashier's looked visibly up set as thought he was the one going back there to cook them. I waited all of 30 secs before another worker brought the same box back out with 1 extra supreme in the box, yet the chicken was still not cooked to my liking. I didn't know it would be so much work to throw 4 supreme in the fryer for an extra 3 mins. I will continue to support other locations, the service here isnt good

Frequently Asked Questions About Bojangles

What are Bojangles' dine-in hours?

Bojangles' dine-in hours are daily from 5:00 AM to 10:00 PM.

Does Bojangles have a drive-through, and what are the hours?

Yes, Bojangles has a drive-through open daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays, and opening at 6:00 AM on Sundays.