Service Speed
Many customers reported extremely slow service, particularly in the drive-thru, with long wait times and orders being forgotten or incorrect.
Customer Service
Customer service experiences varied widely; while some staff were praised for their friendliness, others were noted for being rude or dismissive.
Food Quality
Food quality was inconsistent, with several complaints about cold, old, or improperly cooked items, while some customers enjoyed their meals.
Cleanliness
The cleanliness of the restaurant was frequently criticized, with reports of unsanitary conditions in both the dining area and restrooms.
Management Issues
Several reviews highlighted poor management practices, including staff shortages, lack of organization, and unprofessional behavior from management.