Bojangles

3.5
1567 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
1407 E. Third Street, Charlotte, NC
28204, United States

Hours

Reviews

3.5
1,567 reviews
5 stars
581
4 stars
333
3 stars
225
2 stars
120
1 star
308

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff were friendly and efficient, while others were reported as rude and dismissive.

Food Quality

Inconsistent food quality; some customers enjoyed their meals while others received cold or poorly prepared food.

Service Speed

Many customers experienced slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Concerns about cleanliness in the restaurant and restrooms were noted by several customers.

Order Accuracy

Frequent issues with incorrect orders and missing items were reported, leading to customer frustration.
  • PF
    Paul Fretz
    1 day ago
    1.0
    This location doesn't serve rice in a menu item after 9pm.
  • CD
    Cassie Davis
    Dec 28, 2025
    1.0
    I stop here omw to wrk all ways greeted with a smile from Miss Betty sweet lady! Today came in contact with manger Very nasty attitude 😒 my coworkers say same thing if they see her well not order! She also mentioned she doesn't give a dame abt a post!
  • VS
    Vanessa Strafford
    Dec 26, 2025
    4.0
    Food was good. Haven't had this chicken in a long time. Florida Bojangles only sell strips and sandwiches. Just crazy
  • CB
    Cierra Barnett
    Dec 22, 2025
    1.0
    Was having a positive morning great Vibes , until I got to the window . I didn’t want Bo rounds with my order the older man got a “attitude thru the bag & yelled can I get fries “ if u don’t like your Job simply find another one . I wasn’t rude at all but throwing the bag down is crazy “ it’s My money I’m spending and I want what I’m Paying for SIMPLE !!
  • KR
    Ker R.
    Dec 20, 2025
    5.0
    Costumer service was the best I’ve ever seen at a fast food restaurant. Visited the store today, it was crazy busy but the lady in the purple shirt (assuming she is the manager) was so nice, efficient, and patient, even offered me a drink while I waited for my food. Someone give this girl a raise

Frequently Asked Questions About Bojangles

What are Bojangles' dine-in hours?

Bojangles' dine-in hours are daily from 5:00 AM to 10:00 PM.

Does Bojangles have a drive-through, and what are the hours?

Yes, Bojangles has a drive-through open daily from 5:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays, and opening at 6:00 AM on Sundays.