Bojangles

3.3
323 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
5501 Josh Birmingham Pkwy, Charlotte, NC
28208, United States

Hours

Reviews

3.3
323 reviews
5 stars
128
4 stars
52
3 stars
19
2 stars
21
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and efficient service from staff, highlighting specific employees for their excellent service.

Food Quality

While some reviews noted that the food was hot and fresh, others reported issues with food quality, including overcooked items and missing components.

Speed of Service

Several customers appreciated the quick service, especially during busy times, although some experienced long wait times.

Staff Attitude

Feedback was mixed regarding staff attitude, with some praising the friendliness while others reported rudeness and unprofessional behavior.

Availability of Menu Items

Multiple reviews mentioned that the location frequently ran out of popular menu items, leading to customer dissatisfaction.
  • BC
    B C
    2 days ago
    2.0
    The D/E concourse Bojangles. Self order kiosks not working, waited in line for 20+ minutes only to receive some dried out chicken tenders. The biscuit was fresh, I'll give them that. They offer breakfast all day, maybe that's appealing to some folks. YMMV
  • AA
    Alex
    6 days ago
    5.0
    Had no idea you could add lettuce and tomato to the chicken sandwich, but it actually rivaled Chick-fil-A once I added! Best Bojangles I've been to.
  • KW
    Keisha Wise
    Nov 14, 2025
    5.0
    Ms Fee And Equita provided great customer service while ordering and preparing, very professional and efficient. Thank you for the experience.
  • JW
    june walker
    Nov 14, 2025
    5.0
    Customer service was great and the lady named Fee working at the register had the best customer service and made my morning great !
  • BC
    Bryan Carilli
    Nov 7, 2025
    5.0
    Neil and team were very personal, light hearted and made it fun to grab food in the airport. They should be recognized for their great customer service l!

Frequently Asked Questions About Bojangles

What type of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and Southern style breakfast, lunch, and dinner.

What are Bojangles Charlotte's opening hours?

Bojangles Charlotte is open daily from 7:00 AM to 10:00 PM.