Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Many customers praised the friendly and efficient service from staff, highlighting specific employees for their excellent service.
Food Quality
While some reviews noted that the food was hot and fresh, others reported issues with food quality, including overcooked items and missing components.
Speed of Service
Several customers appreciated the quick service, especially during busy times, although some experienced long wait times.
Staff Attitude
Feedback was mixed regarding staff attitude, with some praising the friendliness while others reported rudeness and unprofessional behavior.
Availability of Menu Items
Multiple reviews mentioned that the location frequently ran out of popular menu items, leading to customer dissatisfaction.
BC
B C
2 days ago
2.0
The D/E concourse Bojangles. Self order kiosks not working, waited in line for 20+ minutes only to receive some dried out chicken tenders. The biscuit was fresh, I'll give them that. They offer breakfast all day, maybe that's appealing to some folks. YMMV
AA
Alex
6 days ago
5.0
Had no idea you could add lettuce and tomato to the chicken sandwich, but it actually rivaled Chick-fil-A once I added! Best Bojangles I've been to.
KW
Keisha Wise
Nov 14, 2025
5.0
Ms Fee And Equita provided great customer service while ordering and preparing, very professional and efficient. Thank you for the experience.
JW
june walker
Nov 14, 2025
5.0
Customer service was great and the lady named Fee working at the register had the best customer service and made my morning great !
BC
Bryan Carilli
Nov 7, 2025
5.0
Neil and team were very personal, light hearted and made it fun to grab food in the airport. They should be recognized for their great customer service l!
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and Southern style breakfast, lunch, and dinner.
What are Bojangles Charlotte's opening hours?
Bojangles Charlotte is open daily from 7:00 AM to 10:00 PM.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers takeout, delivery, and catering services.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Mastercard, Travelers Checks, and Visa.
Does Bojangles have a mobile app for ordering?
Yes, Bojangles has a mobile app available for iOS and Android where you can order your favorites easily.
Is there seating available at Bojangles in Charlotte?
Yes, Bojangles offers indoor seating but does not have outdoor seating.
Does Bojangles have facilities for families and children?
Yes, Bojangles welcomes families and has a children's menu available.
Where is the Bojangles located in Charlotte?
Bojangles is located at 5501 Josh Birmingham Pkwy, Concourse D/E, Charlotte, NC 28208, USA.
What nearby dining options are available near Bojangles?
Nearby dining options include Shake Shack, Rum Bar and Grill, Potbelly Sandwich Shop, and The Local, offering a variety of fast food, burgers, and American cuisine.
How can travelers use nearby places to visit Bojangles?
Travelers can use Charlotte Douglas International Airport and Gate D5, along with TSA PreCheck and Security Checkpoint D to conveniently access Bojangles located in Concourse D/E of the airport.
Are there any nearby coffee shops near Bojangles for travelers?
Yes, Illy coffee shop is nearby, offering a great stop for coffee or a quick bite before or after visiting Bojangles.