Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Feedback on customer service is mixed; while some employees received praise for their friendliness and efficiency, others were reported as rude and unhelpful.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and tasty meals, while others experienced cold or overcooked items.
Cleanliness
The dining area received negative remarks for being dirty and poorly maintained, impacting the overall dining experience.
Speed of Service
Many customers appreciated the quick service, especially during busy airport hours, although some reported long wait times.
Pricing
Customers noted that prices are high, typical for airport dining, but opinions on value for money were mixed.
TN
to no
Feb 15, 2026
3.0
Portion size was ridiculously small. 5 tater pots in the container and the chicken sandwich must have come from a sparrow. Sweet tea was the highlight of the meal.
TV
Timothy Vollink
Feb 12, 2026
1.0
I went to the location on B Concourse at 8:45pm on 02/12/26. The manager said they were out of tea and werent making any more, then said they were actually closed. I paid almost $5 for a large tea and was unable to get my free refill. How does a restaurant close early when there was no inclement weather or natural disasters!?!?!
JL
Jerry Lattuca
Feb 3, 2026
5.0
First visit and food was good and hot. Definitely a great option to eat if one in your area!
RM
Rastalove721 Mussen
Feb 2, 2026
1.0
Bought a large fry to share with my kids Paid for it didn’t beg… and this what they served me talking about this is how they serve it then on top of all the disrespect they were cold on top of paying airport fees
SH
Scott Harvey
Jan 31, 2026
5.0
When you live in the PNW and have a chance to grab a Cajun filet biscuit combo with cheese on a layover...do it.
What are the operating hours of Bojangles at 5501 Josh Birmingham Pkwy, Charlotte?
Bojangles is open daily from 6:00 AM to 10:00 PM.
What types of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers takeout and delivery, and also has catering options available.
Can I order Bojangles food through an app?
Yes, you can order using the Bojangles app available on both Apple App Store and Google Play Store.
What payment options does Bojangles accept?
Bojangles accepts cash, Mastercard, Visa, and travelers checks as payment.
Does Bojangles have seating and restroom facilities?
Yes, Bojangles has seating as well as restroom facilities for customers.
Is Bojangles family-friendly and do they have a children's menu?
Yes, Bojangles welcomes families and offers a children's menu.
Is there a drive-through available at this Bojangles location?
Yes, this Bojangles location features a drive-through for convenient service.
Which nearby food options are close to Bojangles for variety?
Nearby food options include Auntie Anne's for pretzels, Hissho Sushi for Japanese cuisine, Starbucks for coffee, Papa John's for pizza, Burger King for burgers, and Dylan’s Candy Bar for sweets.
What nearby amenities can help travelers visiting Bojangles at Charlotte Douglas International Airport?
Travelers can access amenities such as Minute Suites CLT Atrium lounge, Airport Wireless for electronics, and currency services like Currency Exchange International nearby Bojangles.
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