Bojangles

3.7
2527 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
5501 Josh Birmingham Pkwy, Charlotte, NC
28208, United States

Hours

Reviews

3.7
2,527 reviews
5 stars
1,069
4 stars
546
3 stars
361
2 stars
179
1 star
372

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and efficient service from staff members, particularly highlighting individuals like Fee, Vincent, and Jay for their exceptional service.

Food Quality

Feedback on food quality was mixed; while some enjoyed the freshness and taste, others reported issues with overcooked or stale items.

Cleanliness

Several reviews pointed out cleanliness issues in the dining area, with complaints about dirty tables and floors.

Speed of Service

Customers appreciated the quick service during busy times, although some experienced long waits and order inaccuracies.
  • WH
    Wenchao Hu
    2 days ago
    1.0
    Great good horrible service. Ordered at the kiosk and waited for 20+ minutes for some skinny tenders. The lady at the counter also very rude.
  • JJ
    jonathan jones
    3 days ago
    5.0
    1. Bojangles 2. Churches 3. KFC 4. Popeyes! Haven’t had Bojangles since my playing days back in the early 2000’s. We have a layover in Charlotte, the first thing I saw walking through the airport was Bojangles. I ran towards Bojangles like was in the Olympic trials. It was everything, I thought it would be and exceed my expectations!
  • KD
    Kimberly Denman
    6 days ago
    5.0
    I spotted this establishment while jogging through a busy airport. Upon first thought, I didn't think I'd have time. However, I chanced it anyway. Although busy, the cashier greeted me and took my order quickly. My food came a few minutes later with such efficiency and accurate. I had enough time before my flight to relax and eat. My order was fresh and hot with all needed extras.
  • AC
    Alexander Chacon
    Dec 29, 2025
    5.0
    When I ordered here they were super fast and the employees were very efficient if you need a quick food before your flight and are around here I would definitely stop here
  • DW
    David Wolf
    Dec 11, 2025
    1.0
    Service at the fast food locations at Charlotte airport are not the best but Bojangles is the absolute worst. Employees at the counter are beyond rude. Today I walk up to the counter and start to order and the girl turns and yells at another employee and walks away. This isn't the first time this has happened to me here so this time I just walked away. Last time I had to repeat my order four times due to getting interrupted in the same manner. Won't bother wasting my time at this location in the future but I'm sure they couldn't care less. Notice in the picture that there isnt a line during lunch time. Anyone familiar with this airport knows how busy it is so it looks like I'm not the only one avoiding the awful service.

Frequently Asked Questions About Bojangles

What are the operating hours of Bojangles at 5501 Josh Birmingham Pkwy, Charlotte?

Bojangles is open daily from 6:00 AM to 10:00 PM.

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.