Bojangles

3.8
2182 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
5501 Josh Birmingham Pkwy, Charlotte, NC
28208, United States

Hours

Reviews

3.8
2,182 reviews
5 stars
924
4 stars
492
3 stars
337
2 stars
158
1 star
271

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, particularly the chicken and biscuits, but there were complaints about dryness and inconsistency.

Service Experience

Service quality varied significantly; while some staff were praised for friendliness and efficiency, others were criticized for rudeness and disorganization.

Cleanliness

Several reviews mentioned issues with cleanliness in the dining area, suggesting a need for better maintenance.

Pricing Concerns

Many customers felt that prices were excessively high for the quality of food, especially given the airport setting.

Overall Convenience

Despite some negative experiences, many customers appreciated the convenience of having Bojangles at the airport, especially for quick meals.
  • MD
    Michell D
    1 day ago
    1.0
    B.Y.O.N. - Bring your own napkins - so you can wipe off a table yourself and have a clean place to eat. The dining room was absolutely disgusting. There was not a clean table in sight, and walking on that floor was like navigating a mashed potato mine field. (I hope those were mashed potatoes, at least) This area was left unattended for the entirety of our disappointing dining experience, so good luck to all future diners. The chicken was bland and way overcooked. The sponge I received in place of what I believe was supposed to be called a biscuit just made me sad for the state of North Carolina. Thank God the fries were delicious so I'm not boarding this flight hangry. The worst part was finding out that they're opening a Bojangles in my state soon. No, thank you.
  • AO
    Ashantee Oliver
    Nov 17, 2025
    5.0
    I was pleased with Ricky and the staff.they were. very pleasant and the chicken was hot and fresh.. come on concourse B a seat at the window watching the plane fly by.. amazing day today
  • DA
    Dave Adington
    Nov 15, 2025
    2.0
    The guy in front of me in the order line was complaining about no bone in chicken. So, I ordered a 4 piece tenders meal which came out quickly. That was the one good thing. The person who served the meal was totally unpleasant frowning at everyone. I asked for an extra honey mustard for my fries and scowling, they said I had to get back in line and pay 80 cents. That hasn't happened at any other Bojangle's l've been to. When I got my drink it, it hardly had any syrup and tasted bad. I asked for a different drink and again with a big scowl, I got a new one. Overall the experience was bad and unnecessarily unpleasant.
  • JG
    Joseph Gonzalez
    Nov 14, 2025
    1.0
    Had a layover flight so I stopped at Bojangles to get some food. After I finished eating it, I wasn’t feeling too well. The next morning when I wake up, I start throwing up, nonstop diarrhea, etc. I feel terrible right now. Wouldn’t recommend this spot.
  • RP
    Ricky and Rachel Putman
    Nov 5, 2025
    1.0
    Received my order within 2 minutes. Seems great, right? Nope. Got it so fast because I was given a chicken sandwich that had obviously been sitting for a while. Breading was not crispy and was very dark brown. Almost $10 for crap food. Thanks!

Frequently Asked Questions About Bojangles

What are the operating hours of Bojangles at 5501 Josh Birmingham Pkwy, Charlotte?

Bojangles is open daily from 6:00 AM to 10:00 PM.

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.