Bojangles

3.5
1466 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
4131 Statesville Avenue, Charlotte, NC
28269, United States

Hours

Reviews

3.5
1,466 reviews
5 stars
557
4 stars
299
3 stars
237
2 stars
111
1 star
262

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with some customers receiving fresh and delicious meals while others experienced undercooked or stale items.

Customer Service

Customer service experiences vary widely; some staff are praised for their friendliness and helpfulness, while others are criticized for rudeness and poor attitudes.

Service Speed

Long wait times reported frequently, especially during busy hours, leading to customer frustration.

Cleanliness

Mixed reviews on cleanliness; some customers noted a clean environment while others reported unsanitary conditions.

Drive-Thru Issues

Problems with the automated drive-thru system and order accuracy have been highlighted, causing dissatisfaction among customers.
  • KW
    keisha Wilson
    4 days ago
    1.0
    I ordered a simple grill chicken biscuit, at 1030am in drive thru I was told to pull head it will be 4 to 5 mins. Long story short 35 mins later it's still no grill chicken biscuit... I had to sub it out after I complained about my wait and how they made me late getting back to work... an the customer service is absolutely slow and disrespectful... instead of handing me my order(because Im right in front of her) my food is shoved in a bag and dropped on the counter....smh, just fire the whole store ,an hire better people ..... never visiting this location again!!!
  • TJ
    Tyron Johnson
    Nov 3, 2025
    5.0
    This Bojangles never disappoints food is always fresh and hot!
  • SA
    Shantell Antoinette
    Oct 28, 2025
    4.0
    Sweet sweet tea and salty fries, just how I remember 😋
  • CC
    Christine Clyburn
    Oct 17, 2025
    2.0
    I ordered a Cajun Chicken biscuit. Chicken wasn't cooked all the way or done. Sandwich was horrible and chewy!!
  • SS
    Stacy Smith
    Oct 15, 2025
    5.0
    Everytime I come to this Bojangles..the service is great..the attitudes are great...but most importantly the Food is great...so with that note...they have the best Bo..berry biscuits around...the other Bojangles need to get tips on how to cook the bo..berries

Frequently Asked Questions About Bojangles

What type of food does Bojangles specialize in?

Bojangles specializes in boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.

What are the Bojangles operating hours?

Bojangles is open Monday through Saturday from 5:00 AM to 11:00 PM, and Sunday from 6:00 AM to 11:00 PM.