Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, old, or improperly cooked items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and bathrooms, raising health concerns.
Customer Service
While some praised individual staff members for excellent service, overall customer service experiences were often negative.
Operational Hours
Customers expressed frustration over inconsistent closing times and the lobby being closed during posted hours.
SF
Sarah Fuller
4 days ago
5.0
I have been to this Bojangles for a long time. And the new manager, I let her know she has some of the best customer service I've seen in a long time. Always so nice to me and I appreciate it.
CD
chris duke
5 days ago
3.0
Food wasn't fresh my biscuit was hard along with the steak patty bo rounds was ok but could have been fresher seems like everything had been sitting awhile. And that's not normal for Bojangles to not have freshly made borounds. Most of the time you would have to wait for them to cook some fresh.
ML
Marvi Lopez
Feb 4, 2026
5.0
Rico
SP
Shakiri Patrick
Jan 28, 2026
1.0
I absolutely hate this Bojangles! Every time I order a sausage egg and CHEESE biscuit they always forget the cheese and give me the driest biscuit in history. Today I checked to make sure I had cheese, I DIDN’T per usual. I go in to get the correct biscuit, they hand me another one I saw the cheese through the paper and decided it was right. NOPE! NOW THIS ONE IS MISSING THE EGG!!! Who do you guys have in that kitchen?????
Bojangles is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Where is Bojangles located?
Bojangles is located at 3301 Wilkinson Blvd, Charlotte, NC 28208, USA.
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
Does Bojangles offer takeout and delivery services?
Yes, Bojangles offers takeout and delivery services.
What payment options are accepted at Bojangles?
Bojangles accepts cash, Visa, MasterCard, and Travelers Checks.
Is there seating available at Bojangles?
Yes, Bojangles has seating available for dine-in guests.
Can I order Bojangles through a mobile app?
Yes, you can order through the Bojangles app available on both the Apple App Store and Google Play Store.
Does Bojangles offer catering services?
Yes, catering services are available at Bojangles.
What nearby places can I visit before or after dining at Bojangles?
Nearby places include Hustler Hollywood for shopping, Video Adventures for music and event planning, and GameStop for video games and toys, which you might enjoy before or after your meal.
Are there any nearby healthcare services near Bojangles?
Yes, FastMed Urgent Care and C.W. Williams Community Health Center are nearby, in case you need medical assistance before or after visiting Bojangles.
What banking or financial services are available near Bojangles?
Nearby financial services include TD Bank, Regional Finance, OneMain Financial, and ACE Cash Express for your banking and financial needs.
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