Bojangles

3.4
850 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3301 Wilkinson Blvd, Charlotte, NC
28208, United States

Hours

Reviews

3.4
850 reviews
5 stars
308
4 stars
160
3 stars
136
2 stars
73
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about stale, cold, or improperly cooked items.

Cleanliness

Numerous customers noted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.

Customer Service

While some customers praised individual staff members for excellent service, overall experiences varied widely, with many citing unprofessional behavior.

Operational Hours

Customers expressed frustration over inconsistent closing times and the restaurant being closed when it should be open.
  • DD
    Donevyn Dukes
    Nov 15, 2025
    5.0
    Exactly services and they always remain very sanitary and clean
  • BT
    Billy Tweed
    Nov 11, 2025
    4.0
    As expected from gat good
  • IT
    Ilene Taylor
    Oct 21, 2025
    1.0
    The Bojangles on Wilkinson is supposed to close at 11. I’m on the line to order and no one is coming to the intercom. I drove passed and they are in there on the phone and throwing things in the air playing around. I’m hungry and these young workers are in here playing. I don’t have the time or patience to play with these kids. I’m going to KFC. At least they are open to working til they close
  • ED
    Ellen Dowell
    Oct 18, 2025
    3.0
    It's just not consistent with the service and food. The prices seem to be different depending on who's there. Usually get the same thing. Sausage not done enough. But, I'm coming back.
  • TW
    Travis Wilcox
    Oct 10, 2025
    1.0
    I come here every morning and sit patiently waiting for them to turn on the drive through AI and I simply order my food and head to work. I was told today once I got to the window if I keep it up he will report me to the police. When I tell you I literally am the nicest person in the world, I felt super disrespected and unappreciated. Sure I could see how it could be intimidating you have someone outside but I sit by the speaker for the drive through, not at the window where I am watching their every move. I think this morning may be my last bojangles order for awhile. To think that I once was a master biscuit maker myself.

Frequently Asked Questions About Bojangles

What are Bojangles' operating hours?

Bojangles is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

Where is Bojangles located?

Bojangles is located at 3301 Wilkinson Blvd, Charlotte, NC 28208, USA.