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Bojangles

3.4
(863 reviews)

Business Details

3301 Wilkinson Blvd, Charlotte, NC
28208, United States
(704) 395-9447

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
3301 Wilkinson Blvd, Charlotte, NC
28208, United States

Hours

Reviews

3.4
863 reviews
5 stars
315
4 stars
163
3 stars
137
2 stars
73
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, old, or improperly cooked items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, raising health concerns.

Customer Service

While some praised individual staff members for excellent service, overall customer service experiences were often negative.

Operational Hours

Customers expressed frustration over inconsistent closing times and the lobby being closed during posted hours.
  • SF
    Sarah Fuller
    4 days ago
    5.0
    I have been to this Bojangles for a long time. And the new manager, I let her know she has some of the best customer service I've seen in a long time. Always so nice to me and I appreciate it.
  • CD
    chris duke
    5 days ago
    3.0
    Food wasn't fresh my biscuit was hard along with the steak patty bo rounds was ok but could have been fresher seems like everything had been sitting awhile. And that's not normal for Bojangles to not have freshly made borounds. Most of the time you would have to wait for them to cook some fresh.
  • ML
    Marvi Lopez
    Feb 4, 2026
    5.0
    Rico
  • SP
    Shakiri Patrick
    Jan 28, 2026
    1.0
    I absolutely hate this Bojangles! Every time I order a sausage egg and CHEESE biscuit they always forget the cheese and give me the driest biscuit in history. Today I checked to make sure I had cheese, I DIDN’T per usual. I go in to get the correct biscuit, they hand me another one I saw the cheese through the paper and decided it was right. NOPE! NOW THIS ONE IS MISSING THE EGG!!! Who do you guys have in that kitchen?????
  • JN
    JARED NEIFELD
    Jan 23, 2026
    5.0
    Awesomeness Grilled chicken bowl

Frequently Asked Questions About Bojangles

What are Bojangles' operating hours?

Bojangles is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

Where is Bojangles located?

Bojangles is located at 3301 Wilkinson Blvd, Charlotte, NC 28208, USA.

Brand Certified Facts from Bojangles

Bojangles partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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