Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported issues with food quality, including cold, stale, and improperly cooked items.
Customer Service
Service quality varied significantly, with some staff being friendly and helpful, while others displayed rudeness and poor management.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty tables and mold in food areas.
Management Issues
There were numerous complaints about management, including poor handling of staff and customer interactions.
Inconsistent Experience
Many customers noted that their experiences were hit or miss, often depending on the staff working during their visit.
AB
Andy Boyce
5 days ago
1.0
I got lunch for the Dealership spent $165 and the Chicken was burned and looked old very unhappy
WR
Whitney Romo
Feb 19, 2026
5.0
Amazing staff and the biscuits are always delicious!
DR
Dr. Cole’s Auto Repair
Feb 13, 2026
5.0
My Daughter and I stop in at the Bo’s on Galleria at-least 4-5 times a week for breakfast after we drop her siblings off to school. This morning I was on independence and stoped at this Bo’s instead, big mistake.
After placing my order I handed cash to the teller, the manager Stephanie (ET phone home looking ah lady in a blond wig) had a nasty attitude first thing in the morning saying they don’t have any change so I can go to the bank and get change or find someplace else to eat, but I need to hurry up and make a decision and get the hell on.
I was never rude or nasty so I’m not sure who pissed her off and I didn’t know that’s how Bo’s feels about their customers. Night and day difference between Galleria and Independence. Hey Bo’s how does a breakfast spot be open on a Friday morning and not have change?? Sounds like someone didn’t do their job. Excellent customer service Stephanie ya 🤡.
Galleria Bo’s I love yall, yall are the goats!!!! And the don’t forget my BBQ sauce 😂
MM
Martha Marquez
Dec 26, 2025
5.0
Buena,todo bien
BS
Ben Smith
Dec 22, 2025
1.0
This location has a 92.0 rating from the Health Department, but the Health Department needs to come again and reevaluate.
I dined inside last night (12/21/25), and unfortunately I ordered before looking around at the unsanitary conditions of the restaurant.
The soda machine in the customer area has excessive mold underneath near the nozzles, especially on the water dispenser handle. The back area where employees were working was cluttered and dirty. The bathrooms were nasty, with what looked like poop in the urinal and what appeared to be mold on the soap dispenser. The trash cans in the eating area had food and sauces all grimed up around the top.
The chicken was cold, the biscuits were decent, the fries were hot but you can tell they were fried in old based on how dark they were
The only redeeming part of the visit was the girl who took my order. She said she was new and kept apologizing for the wait, but she was the only employee putting in effort. She was taking orders and fulfilling them. She was finding out what people needed and trying to help. All the other employees I saw were slowly shuffling around looking like they didn’t care to be there.
I didn’t bring any complaints while dining in because I couldn’t who was in charge and based on the state of the restaurant it wouldn’t matter because whoever is in charge doesn’t care.
The managers of this location need to be fired, the owner needs to be replaced, and the new girl needs to get a job at a better company that she will shine for her efforts. I will not eat at this location again, and hopefully I don’t get food poisoning from this visit.
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles at 1604 Galleria Blvd in Charlotte?
Bojangles dine-in hours are from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Does Bojangles at this location offer drive-through service?
Yes, the drive-through is open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food through a mobile app?
Yes, you can order from Bojangles using their mobile app available on both iOS and Android platforms.
What payment options does Bojangles accept?
Bojangles accepts payment via cash, Mastercard, Visa, and travelers checks.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has wheelchair accessible entrances and parking, and offers a children’s menu.
Does Bojangles provide catering services?
Yes, catering is available at this Bojangles location.
What are some nearby places to visit when coming to Bojangles at 1604 Galleria Blvd?
Nearby places include Money Crew Entertainment for events and concerts, Sweeteaz cafe for a sweet treat, and Five Guys for another fast food option.
Is there a gym close to Bojangles where I can work out before or after my meal?
Yes, there are gyms nearby such as F45 Training and Retro Fitness, convenient for a workout session around your Bojangles visit.
Are there any banks or ATMs near Bojangles for convenient access to cash?
Yes, Fifth Third Bank & ATM and Coastal Federal Credit Union are located nearby for your banking needs.
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