Business Details
About
RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Requires reservationsNot available
Location
Hours
Reviews
3.3
994 reviews
5 stars
342
4 stars
184
3 stars
128
2 stars
80
1 star
260
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including mold and dirty tables, indicating a significant cleanliness issue.
Food Quality
There were numerous complaints about food being stale, cold, or improperly prepared, with some customers experiencing food poisoning.
Customer Service
Service quality varied greatly; while some staff were praised for being friendly and helpful, others were criticized for rudeness and poor management.
Service Speed
Many reviews highlighted long wait times for orders, both in-store and at the drive-thru, contributing to customer frustration.
Management Issues
Several reviews pointed to poor management practices, including lack of staff training and inadequate response to customer complaints.
- MMMartha MarquezDec 26, 20255.0Buena,todo bien
- BSBen SmithDec 22, 20251.0This location has a 92.0 rating from the Health Department, but the Health Department needs to come again and reevaluate. I dined inside last night (12/21/25), and unfortunately I ordered before looking around at the unsanitary conditions of the restaurant. The soda machine in the customer area has excessive mold underneath near the nozzles, especially on the water dispenser handle. The back area where employees were working was cluttered and dirty. The bathrooms were nasty, with what looked like poop in the urinal and what appeared to be mold on the soap dispenser. The trash cans in the eating area had food and sauces all grimed up around the top. The chicken was cold, the biscuits were decent, the fries were hot but you can tell they were fried in old based on how dark they were The only redeeming part of the visit was the girl who took my order. She said she was new and kept apologizing for the wait, but she was the only employee putting in effort. She was taking orders and fulfilling them. She was finding out what people needed and trying to help. All the other employees I saw were slowly shuffling around looking like they didn’t care to be there. I didn’t bring any complaints while dining in because I couldn’t who was in charge and based on the state of the restaurant it wouldn’t matter because whoever is in charge doesn’t care. The managers of this location need to be fired, the owner needs to be replaced, and the new girl needs to get a job at a better company that she will shine for her efforts. I will not eat at this location again, and hopefully I don’t get food poisoning from this visit.
- KAKatrina AllenDec 16, 20251.0Went early in the morning food was stale and nasty like they use the food from the other morning! Don’t waste ya money!
- CBCris BenitezDec 14, 20251.0If a store deserved 0 stars, it would be this one. While on vacation we stopped in. No greeting, dirty tables, the cook who came out the back was absolutely dirty. Uniform top looked like he used it to wipe down I don’t know what. We didn’t bother to order, we ran for the hills.
- DNDemarco NesmithDec 11, 20255.0Food was hot and fresh and the AI didn't aggravate me while ordering 😆 🤣 😂
Frequently Asked Questions About Bojangles
What type of food does Bojangles serve?
Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern fixin’s for breakfast, lunch, and dinner.
What are the dine-in hours for Bojangles at 1604 Galleria Blvd in Charlotte?
Bojangles dine-in hours are from 5:00 AM to 10:00 PM Monday through Saturday, and from 6:00 AM to 10:00 PM on Sunday.
Does Bojangles at this location offer drive-through service?
Yes, the drive-through is open from 5:00 AM to 10:00 PM Monday through Thursday, 5:00 AM to 11:00 PM on Friday and Saturday, and 6:00 AM to 10:00 PM on Sunday.
Can I order Bojangles food through a mobile app?
Yes, you can order from Bojangles using their mobile app available on both iOS and Android platforms.
What payment options does Bojangles accept?
Bojangles accepts payment via cash, Mastercard, Visa, and travelers checks.
Is Bojangles family-friendly and accessible?
Yes, Bojangles welcomes families, has wheelchair accessible entrances and parking, and offers a children’s menu.
Does Bojangles provide catering services?
Yes, catering is available at this Bojangles location.
What are some nearby places to visit when coming to Bojangles at 1604 Galleria Blvd?
Nearby places include Money Crew Entertainment for events and concerts, Sweeteaz cafe for a sweet treat, and Five Guys for another fast food option.
Is there a gym close to Bojangles where I can work out before or after my meal?
Yes, there are gyms nearby such as F45 Training and Retro Fitness, convenient for a workout session around your Bojangles visit.
Are there any banks or ATMs near Bojangles for convenient access to cash?
Yes, Fifth Third Bank & ATM and Coastal Federal Credit Union are located nearby for your banking needs.