Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Numerous customers reported consistent issues with incorrect orders, missing items, and overall lack of attention to detail.
Customer Service
Many reviews highlighted rude and inattentive staff, with several customers expressing dissatisfaction with the service they received.
Food Quality
While some customers enjoyed the food, many others complained about the quality, including overcooked or stale items, and issues with cleanliness.
Service Speed
A significant number of reviews mentioned long wait times, both in the drive-thru and inside the restaurant, often exceeding reasonable expectations for fast food.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor hygiene practices among staff.
CG
Cornelius Gathers
Feb 20, 2026
2.0
Ordered the two peice dinner, get down the road, they forgot to include the bisquete, need to pay attention to detail, little things mean alot
SS
SiReese
Jan 29, 2026
1.0
I always ask for Arnold palmers they never get it right they always give me just tea and it’s always nasty. The workers are always rude. They need help
BL
Brent Loper
Jan 29, 2026
2.0
The food you get is good. However, every single time I get food there they get the order wrong. No special orders, just combos off the menu. Something is always missing or wrong. Would not recommend.
JJ
Joe
Jan 26, 2026
2.0
Went through the drive thru ordered 2 family meals, got home was missing 2 biscuits and 2 chicken breasts. Called the store the person that answered the phone had no idea of what was going on couldn't even acknowledge that 2 breast come with each meal, asked her several times then she hung up on me. Food is not cheap, people buy this with their hard earned money do your job correctly or you do not need to be employed. Needless to say but that is awful customer service.
JC
Jeff Chausse
Jan 26, 2026
1.0
They were open but couldn't support their menu had no chicken just breakfast at 11:00 AM