Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned issues with food quality, including old or improperly cooked items, and inconsistent portion sizes.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and lack of soap in bathrooms.
Management Issues
There were complaints about management's lack of responsiveness to customer concerns and overall poor management of staff.
WT
William Teasley
3 days ago
1.0
Waited 15 minutes for 2 ITEMS!!!! NO apology, NO sorry you had to wait so long, NOTHING!!!! DO NOT GO TO THIS RESTAURANT! They are ALWAYS SHORT STAFFED!!!
FV
Femme Vaughn
Dec 31, 2025
1.0
Ordered at about 830am today. The lady taking orders with the fake silver or gold teeth has a really bad attitude. When it was my turn to order I said good morning and smile, she just looked at me with a stank face and didnt say anything. Lady, please get out of customer service if you cant be kind, I did nothing to you. Ice dispenser has a lot of mold in it as well
JW
Jaclyn Wallace
Dec 19, 2025
1.0
sorry but the experience this morning at a non-rush hour was comical. random sign that couldnt really read said something about no cash so i pulled out of drive-thru (thank goodness i did) but i should've just driven home. ordered at kiosk then stood in the pick-up line which became the honor system as to who gets their meal serviced. wanted simple 2 egg and cheese biscuits and hasbrowns. only received 1 sandwich at first had to ask for the 2nd.. she threw in a random sandwich sitting on warmer which was a bacon, egg hashbrown creation that was not correct.
GG
Garrett
Dec 19, 2025
5.0
This place was as busy as it could possibly be, on the staff was marvelous. Constant pressure, constant people, constant orders, all under pressure. Everyone was sweet. My biscuit was steaming fresh and the chicken was delicious. The staff we're excellent with me and the other customers. The manager is wonderful. I had concerns when I pulled in, It is a random fast food restaurant after all, but they were unfounded fears.
Great job!
Expect a line at lunch time and breakfast, this is Steele Creek after all.
SS
Sathrennis
Dec 9, 2025
1.0
My metric for a decent fast food place is when the food is edible and I get it within 10-15 minutes at most. I don’t need fine dining, or employees grinning ear-to-ear over a job I wouldn’t expect anyone to be enthusiastic about… so take it to heart when I say this is one of the worst fast food restaurants I have ever had the displeasure of having to interact with. I mean this sincerely when I say that, if you blindfolded a German Shepherd and coaxed it with treats to put the food in the bag, it would still somehow manage to do a better job at that than the employees here did. His Grace Everlasting…