Bojangles

3.7
1208 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
11420 Beaver Farms Road, Charlotte, NC
28215, United States

Hours

Reviews

3.7
1,208 reviews
5 stars
517
4 stars
274
3 stars
163
2 stars
81
1 star
173

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including old or improperly cooked items, and inconsistent freshness.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and unprofessional staff behavior.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the beverage area and bathrooms.

Order Accuracy

Many customers experienced problems with order accuracy, often receiving incorrect or incomplete orders.
  • TH
    Travis Hiner
    Jan 2, 2026
    1.0
    They never have anything ready. The employees will lie to your face as well. Manager doesn’t care either
  • BM
    Brian Mack
    Dec 27, 2025
    1.0
    Came to good location and received old chicken and fries. Spent $50 and cannot stomach the food. Waste of hard earned money and time. Order was incorrect. We’ll have to purchase food somewhere else or just cook because we had to throw the food from here.
  • RR
    Rico_ Racer
    Dec 26, 2025
    1.0
    It’s 12:30 noon and your machine telling people that you guys are sold out of steak biscuits- how ridiculous can you actually be especially with a 2 for 5 special- that’s just comedy- if you don’t want to do your job right maybe get another job, thanks for ruining my day
  • RM
    Rob M.
    Dec 2, 2025
    4.0
    Hot, fresh chicken. Good service, clean location. The $5 after 5 deal is pretty good
  • AM
    Austin M.
    Nov 30, 2025
    1.0
    Highly DO NOT recommend. I haven’t eaten at this bojangles in a long time because every time I go the food isn’t good and the order is never right. Decided to try it again today and what a surprise, biscuits are not done, doughy in the middle and white as can be, no season on the fry’s, the fry’s are old, burnt, and hard. Tea horrible, tastes like straight water. Will never give this location another chance. Pure waste of $35, all I got was two 5 piece supreme combos and a kids supreme, for $35???? Bojangles haven’t been the same since they sold out, now I’m not sure how they haven’t gone bankrupt.

Frequently Asked Questions About Bojangles

What are the regular dine-in hours for Bojangles at 11420 Beaver Farms Road?

Bojangles offers dine-in service from 5:00 AM to 10:00 PM daily, except Sundays when it opens at 6:00 AM.

Does Bojangles have a drive-through option and what are its hours?

Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday; extended to 11:00 PM on Fridays and Saturdays.