Bojangles

3.7
1200 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style Restaurant
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
11420 Beaver Farms Road, Charlotte, NC
28215, United States

Hours

Reviews

3.7
1,200 reviews
5 stars
515
4 stars
272
3 stars
163
2 stars
82
1 star
168

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with experiences ranging from friendly and efficient to rude and unhelpful.

Food Quality

While some customers enjoyed the food when fresh, many complained about cold, stale, or poorly prepared items.

Order Accuracy

Numerous reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in the beverage area.

Management Issues

Several reviews pointed to poor management and lack of staff training as contributing factors to the overall negative experiences.
  • PT
    Patricia Thompson
    3 days ago
    5.0
    Make sure and check your bag . When going through the drive through . No getting everything is a common problem. And it's a pain to go back and get it . Not real happy
  • DD
    Dan D
    Nov 11, 2025
    5.0
    I walked in and ordered a dozen sausage biscuts and they were able to provide very quickly. Extremly friendly staff and the manager worked along side them. Very good
  • EK
    Ethan Knoles
    Nov 11, 2025
    5.0
    Mr Demetrius was nice he got my sweet tea thank you
  • DR
    Dale Routh
    Oct 29, 2025
    2.0
    Totally random service results: good, bad, horrible, back to good again.
  • BE
    Brian Edwards
    Oct 24, 2025
    4.0
    Good food at this place and good customer service. I have yet to experience no chicken ready at this location.

Frequently Asked Questions About Bojangles

What are the regular dine-in hours for Bojangles at 11420 Beaver Farms Road?

Bojangles offers dine-in service from 5:00 AM to 10:00 PM daily, except Sundays when it opens at 6:00 AM.

Does Bojangles have a drive-through option and what are its hours?

Yes, Bojangles has a drive-through open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday; extended to 11:00 PM on Fridays and Saturdays.