Ben & Jerry’s

4.5
404 reviews
Ben & Jerry's Charlotte ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Charlotte ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
7800 Fairview Road, Charlotte, NC
28226, United States

Hours

Reviews

4.5
404 reviews
5 stars
303
4 stars
54
3 stars
18
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting employees like Owen and Jacob for their exceptional service.

Ice Cream Quality

The ice cream received consistent positive feedback for being delicious and creamy, with several customers expressing their love for specific flavors.

Pricing Concerns

Some customers expressed dissatisfaction with the high prices of ice cream, feeling that the cost was excessive for the portion sizes.

Atmosphere

The shop's atmosphere was generally described as pleasant and inviting, with many customers enjoying the cozy vibe and outdoor seating.
  • TA
    Tiffany Ashemore
    Jan 1, 2026
    5.0
    Tried one of the ultimate hot chocolates for the first time and it was sooooo yummy! Owen’s customer service was on point! Simply excellent! Very refreshing!
  • AA
    an A.
    Dec 28, 2025
    5.0
    Strawberry Cheesecake is my favorite. I try other flavors but I don't love them.
  • MH
    Mayra Herrera
    Dec 28, 2025
    5.0
    They gave my kids extra ice cream and a discount
  • BD
    Bucky Dohn
    Dec 28, 2025
    5.0
    Great service! Jacob was very friendly! Highly recommend.
  • CK
    Calvin Kraus
    Dec 19, 2025
    5.0
    Owen was extremely helpful, thank you to him

Frequently Asked Questions About Ben & Jerry’s

What flavors of ice cream does Ben & Jerry's in Charlotte offer?

Ben & Jerry's Charlotte offers euphoric ice cream flavors with chunks and swirls, including non-dairy options, served as waffle cones, shakes, sundaes, and hand-packed pints.

What are the opening hours of Ben & Jerry's at 7800 Fairview Road, Charlotte?

Ben & Jerry's Charlotte is open daily from 11:00 AM to 10:00 PM Sunday through Thursday, and until 11:00 PM on Fridays and Saturdays.