Food Quality
Customers frequently praised the bagels for being delicious, fresh, and reminiscent of authentic New York-style bagels.
Service Issues
Several reviews highlighted inconsistent service, including long wait times, lack of greeting, and order inaccuracies.
Customer Experience
While many customers enjoyed the friendly atmosphere and welcoming staff, others noted a lack of personal interaction and urgency from employees.
Pricing Concerns
Some customers felt that the prices were too high for the quality and consistency of the food, leading to mixed feelings about value.