Many customers praised the bagels for being fresh, flavorful, and reminiscent of New York-style bagels, with specific mentions of delicious cream cheese and breakfast sandwiches.
Customer Service
While some reviews highlighted excellent and friendly service, others pointed out issues with staff communication and order accuracy, indicating inconsistency in customer service experiences.
Ordering Process
Several customers expressed frustration with the kiosk ordering system, preferring personal interaction, and noted delays in receiving their orders.
Pricing Concerns
There were mixed feelings about pricing, with some customers feeling the food was overpriced for the quality received, while others found it reasonable for the quality.
AW
A Weihrich
Jan 1, 2026
3.0
Seems inconsistent in food. I got the same order x2 now and the bagel had extra items and different cream cheese with strawberries and blueberries the second time.
The potatoes were great the first time with lots of peppers and seasoning, the second they tasted blah with no peppers. Orders were only a month apart so there shouldn’t be a reason for a difference.
PH
Patrick Haley
Dec 31, 2025
1.0
$32 for an OG Bagel and a Smoke Salmon Bagel after you select your add-ons and tax. No bagel is worth that price in my opinion.
MR
Millie Rivera
Dec 30, 2025
5.0
I’ve lived in this area for more than 10 years and have tried every nearby bagel spot. Bagel Boys is by far the best. The staff is always warm and welcoming, the kiosk makes ordering so simple, and the bagels themselves are incredible. They’re always fresh, full of flavor, and keep me coming back again and again. Truly the best bagels around!
DN
Devon Nichols
Dec 26, 2025
5.0
My husband and I went here this morning on a whim and had the best experience. We were immediately greeted outside by a younger boy who opened the door for us- how sweet! Then once inside we were greeted by what we assume were the owners and family. Everyone was so friendly, helpful and genuine it was so refreshing! They made out bagels fresh right then in a matter of 5 minutes and holy cow they were the best bagels we’ve both ever had. They were so soft and the cream cheese flavors were to die for. We will definitely be back… 12/10 recommend! Thank you! - Devon & Brian
JM
Jake Moallen
Dec 21, 2025
1.0
Your edited response to my original review is funny. You removed the fact that you said you ship the bagels from New York 3 to 4 times weekly, admitting that they are not fresh as you state on you website. Now you state the dough is shipped in from NY. You also removed the statement that you use Philadelphia cream cheese admitting its not fresh cream cheese. As well as saying that you whip the cream cheese several times a day. What does that even mean? It store bought cream cheese. Maybe you should spend more time trying to actually make a fresh bagel and less time agruing about honest reviews that you dont agree with. The only issue that you are correct about is the items I purchased. But the price is secondary to the quality of the food you serve. Really, make bagels not excuses. Stop embarrassing yourself.
Original Review-
They advertise New York style bagels. The only thing that resembles a NY bagel is the hole in the middle. Dont come here if you from NY and are expecting anything close to a decent bagel. No prices when you walk in or on receipt. $5 for a bagel and cream cheese is normal in Manhattan. But they put real cream cheese on it not a swipe of white pasty milk like spread. $37 for 1 butter 1 cream cheese and one egg sandwich 2 coffees.
And it was horrible. Didnt eat the cream cheese one. Taste was so bad.
What are the regular opening hours for Bagel Boys?
Bagel Boys is open Monday to Friday from 6:00 AM to 1:00 PM, and on Saturdays and Sundays from 7:00 AM to 2:00 PM.
During what hours is delivery available at Bagel Boys?
Delivery is available Monday from 6:00 AM to 11:45 AM, Tuesday to Friday from 6:00 AM to 12:45 PM, and on weekends from 7:00 AM to 1:45 PM.
Can I pick up my order in-store at Bagel Boys?
Yes, Bagel Boys offers in-store pickup and delivery services.
What types of food and services does Bagel Boys provide?
Bagel Boys is a bagel shop, breakfast restaurant, deli, cafe, coffee shop, American restaurant, sandwich shop, bakery, vegetarian restaurant, and caterer.
Where is Bagel Boys located?
Bagel Boys is located at 7107 Waverly Walk Ave Suite A2, Charlotte, NC 28277, United States.
What is the price range at Bagel Boys?
Bagel Boys has a price range rated as 'TWO', indicating moderate prices.
Where can I find Bagel Boys' menu and place an order online?
You can view the menu and place orders online at https://bagelboysclt.com/menu.
Which nearby places can I visit before or after dining at Bagel Boys?
Nearby places of interest include Truliant Federal Credit Union Charlotte, The Lash Lounge, Polished Nail Bar Waverly, Taziki's Mediterranean Cafe, and Fleet Feet Charlotte - Waverly, which you can visit for banking, beauty services, Mediterranean cuisine, or sporting goods shopping.
Are there convenient coffee shops around Bagel Boys?
Yes, Starbucks and WFM Coffee Bar are nearby coffee shops where customers can enjoy drinks before or after visiting Bagel Boys.
Is there a grocery store close to Bagel Boys for additional shopping needs?
Whole Foods Market is located nearby, offering health foods, groceries, and a bakery for your convenience.