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Arby's

4.0
(1346 reviews)
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Business Details

311 S Kings Dr, Charlotte, NC
28204, United States
(704) 331-1785
http://www.arbys.com/locations/us/nc/charlotte/311-s-kings-dr/store-7380
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
311 S Kings Dr, Charlotte, NC
28204, United States

Hours

Reviews

4.0
1,346 reviews
5 stars
645
4 stars
345
3 stars
153
2 stars
77
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and helpful staff to rude and unhelpful interactions.

Food Quality

There were numerous complaints about food quality, including cold, stale, or incorrect orders, alongside some positive remarks about fresh and tasty items.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, leading to frustration and disappointment.

Speed of Service

While some customers praised fast service, others noted slow service and long wait times, particularly during busy periods.
  • YS
    yolanda smith
    5 days ago
    5.0
    Grabbed a quick bite to eat for a friend. Sercuxe was fast and food was fresh
  • AJ
    Alvaro Jurado
    Feb 3, 2026
    5.0
    Good
  • MS
    Mike Schmidt
    Jan 28, 2026
    3.0
    This is NOT a good location - the one in Indepence is better. This one is SLOW!!! Sometimes unfriendly, always clueless. For example, today, no napkins, no receipt, 15 minutes to order drive through.
  • JS
    J. S.
    Jan 27, 2026
    5.0
    Had the ol' beef and cheddar and it was as great as it always has been for many years. Tried the italian dip and it was good as well. Service was fast and personable. Would recommend to anyone looking for a reliable lunch at a slightly higher price.
  • MT
    Mtt Torre
    Dec 13, 2025
    5.0
    i really enjoyed this place, fast n clean place..!
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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