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Arby's

4.0
(286 reviews)
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Business Details

5226 Independence Blvd, Charlotte, NC
28212, United States
(980) 949-6678
http://www.arbys.com/locations/us/nc/charlotte/5226-independence-blvd/store-8798
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
5226 Independence Blvd, Charlotte, NC
28212, United States

Hours

Reviews

4.0
286 reviews
5 stars
150
4 stars
55
3 stars
34
2 stars
13
1 star
34

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported problems with order accuracy and poor customer service, including rude staff and long wait times.

Food Quality

There were numerous complaints about food quality, including items being served cold, overcooked, or not fresh, with some customers expressing concerns about food safety.

Cleanliness

The restaurant was noted for its cleanliness, with several reviews highlighting the well-maintained dining area.

Mixed Experiences

While some customers praised the food and service, many others had negative experiences, leading to an overall mixed perception of the location.
  • AS
    Allen Shaw
    Feb 22, 2026
    5.0
    Food is good .
  • RN
    Really Now
    Feb 17, 2026
    5.0
    Hadn't been there in months because the last person who worked the window was uber rude. Vincent was so nice and verified he got my order correct. And he did all of this with a great attitude. It was truly appreciated.
  • DH
    Dan Hogan (hogie)
    Feb 10, 2026
    5.0
    Good
  • ZZ
    ZTallant90
    Jan 29, 2026
    1.0
    Second time coming here. Its 7:30 and they said they had to close the store early. First time woman got the order wrong. Now here they are closing 2.5 hours early for no apparent reason. I knew i should have gone to the one in indian trail where the people arent lazy and have some work ethic.
  • SB
    Sandra Blankenship
    Jan 9, 2026
    5.0
    Cleanest fast food restaurant I've been to in my travels
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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