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Arby's

3.9
(1536 reviews)

Business Details

2501 Little Rock Rd, Charlotte, NC
28214, United States
(704) 393-1977

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2501 Little Rock Rd, Charlotte, NC
28214, United States

Hours

Reviews

3.9
1,536 reviews
5 stars
648
4 stars
443
3 stars
246
2 stars
61
1 star
138

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff varied widely, with some praising friendly and courteous service while others reported rudeness and unprofessional behavior.

Food Quality

Food quality was inconsistent, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.

Cleanliness

The restaurant was generally noted for its cleanliness, although there were complaints about specific maintenance issues.

Order Accuracy

Several customers reported issues with incorrect orders or missing items, leading to dissatisfaction.
  • NW
    Nikita Williams
    Feb 17, 2026
    3.0
    Fast and friendly
  • MM
    Mavis Moore
    Feb 15, 2026
    1.0
    Code with locking doors on bathroom.. and employees rude as all get out..
  • DM
    Duron Merritt
    Feb 4, 2026
    5.0
    The supervisor Miss Brown was super polite. Food was awesome It was freshly made in the store was very clean I give it overall 100
  • FF
    fresh freshh
    Jan 14, 2026
    1.0
    Trash. Rude as hell staff especially a man im guessing manager. And doesn’t let you use the bathroom until you’ve bought something
  • BB
    Brittany Best
    Jan 12, 2026
    1.0
    I paid for 2 Half Pound Roast Beef sandwiches. Mind you they are suppose to be (8oz of meat) they was barely 4-5 slices. And the meat looked burnt and it was crunchy like it was reheated or recooked. They looked like poor measley little reg roast beef. The meat looked like it went through a shredder. And I didn't receive any of my arby sauces and I was missing a cheese cup I paid for. 😪

Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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